Hotel Indigo Brisbane City Centre, an IHG Hotel

The hotel had a cool vibe to it and was well presented. House keeping were amazing! Even coming through at some point in the afternoon while we were out, that was so nice to come back to. Room service was super easy. Bed was super comfortable (best pillows ever at a hotel).

1. Had a phone call from a receptionist before my stay and she asked if I had special requests. I asked her for 2 extra towels to be in the room, she assured me that would be organised but upon arrival they weren't there. 2. The room was super dusty. There was a cut out section behind the open wardrobe that was filled with dust and the lower shelves on the wardrobe had big dust balls on them so we weren't able to put our clothes away properly either. With no windows to open my allergies were not ok. 3. Please put toilet brushes in the bathrooms so people can quickly clean if there is a mess made in the toilet. Guests shouldn't have to wait for house keeping to do that.

Designer boutique style that suited my taste. decor fittings and colour theme i liked alot. Bed very comfortable, Shower brill… Breakfast was fantastic with very attentive staff cannot fault..

noisy from city . Did not appear to have sound insulation or double glazed window units.. could not identify where the sound was coming from ie no open window but sounded as though it was and couldn’t do anything to shut out the city road noise and we were on virtually the top floor. Staff messed up our parking which led to embarrassment at the barriers twice causing traffic to back up. lol!

Very comfortable near effortless stay. The room had everything we needed and then some (smart TV, usb charging ports, a flip down desk with backlit mirrors). Big and little luxuries made the stay a little more special (soft bed, choice of pillows, botanical soaps and creams, waterfall shower). Decent breakfast, cooked and cold with barista coffee. If they didn’t have something the kitchen would try to make it. Friendly staff always h happy to help. If you become an IHG member, you get added perks like early checkin and late checkout.

The decor outside the rooms was a little trippy (butterfly 3D effect). Swinging bathroom door was difficult to open/close and got my fingers stuck in it more than once (please just add a handle). Breakfast finished at 11am but they start putting away food at 10.30am.

The room and breakfast was really nice. The staff was really friendly and helpful. When I arrived the safe in my room didn't work so I told the staff at reception and a few hours later it was fixed. The tv in the room has a Chromecast so you can stream your own media. You can of course also watch live tv if you wish. There was a lot provided in the room (hair dryer, shampoo and conditioner, a scale, everything you need to iron your clothes, coffee and tea, etc.) No real complaints. I was very satisfied with my stay and I would definitely stay there again when I'm in Brisbane.

The only thing I would say is that it would be nice to have a bottle of water in the room for when you arrive because the tap water tastes really bad.

Positioned out of the city centre and was easy to find. Parking not that far away and the security gave us peace of mind. The receptionist allowed us to have the park until 6.30pm the day we checked out, which was fantastic as we were concerned about getting another park in the city while we visited an exhibition. Really great design, artwork very interesting. We were upgraded to a bigger room, which was very comfortable and roomy. Overall our one night stay was very much enjoyed.

The buffet breakfast food could have been much hotter. I arrived very early, with only 2 other people there, so was surprised that the food was only luke warm, especially the scrambled eggs. Also the hot water device for tea was not that hot. Tea went cold very quick.

What a great stay!! We had a little trip up to Brisbane for the weekend. When we arrived someone was blocking the driveway (a rouge abandoned car), we were a little annoyed but within a minute a hotel clerk ran out and directed us to another area and apologised. He even walked us all the way up to reception and offered to help up with our bags. Super impressed with his service! It’s always a bit hit and miss booking an “arty” hotel but this was a HIT! I wish I’d known sooner about the Japanese restaurant downstairs (which also services the room service). I only got a couple of snacks but they were delicious and very reasonably priced! The room itself was surprisingly big (high floor king room booked through booking.com) the room was very functional; great use of space. The bed was comfortable and slippers, plenty of coat hangers, tea and pod coffee were provided free of charge. I really liked that everything was “eco friendly” as well. The gym on level 2 was epic. I’ve never seen a hotel gym stocked so well. Heaps of DBs, sand bags, new functional equipment and heaps of interchangeable bit and bobs to help you create an epic workout. The parking however was $35 and down another street (not attached) for the night, so we opted to book our car into king George square for a fee of $15.00. A short walk to save $20.00. For the price we paid and the excellent service and experience we received we will definitely be returning!

The offsite parking but this really can't be helped in Brisbane CBD.

Wonderful stay at the recently refurbished Hotel indigo. I can’t talk highly enough about this beautiful place! The location is great, very central - 5 mins to the City shopping area , 5 mins to the Arts Precinct, lots of eating options close by and supermarket/seven eleven on next block. The hotel restaurant/bar is on the first floor and has a nice atmosphere and good Japanese food (I can recommend the Katsu Sando). The hotel has a “new”, lux, designer feel and the rooms are exceptional - well laid out, subtle colour palette with many classy touches (abstract paintings, T2 cups, quirky desk & chaise). The facilities all worked perfectly: Air con/heating, Chromecast TV, dual showers etc. There were multiple USB ports and also a wireless charging station, which was really convenient. The white & crisp bed linen, comfy bed, sound proofing and blockout curtains all contributed to a good nights sleep. The staff are lovely, super friendly and happy to help with any queries. This hotel surpassed my expectations, it really is superior to other hotels in the same price range, just miles better. I will be recommending to friends and would definitely come back again (hopefully for longer next time).

Liked everything!

The property is newly renovated so everything was nice and clean and fresh.

No parking on site was quite annoying, and no instructions about being able to drop off bags and then go and park. Also, the ground level is not the foyer and it was a bit weird coming in and not be greeted by anyone. The staff at front desk were not overly helpful, rushed through instructions and didn’t explain which level I would find things (e.g. was there a pool? A gym? Where was the restaurant? Did not offer to take my bags either. I wouldn’t stay here again.

The staff at reception was very helpful and patient with our requests for getting around Brisbane. At tge breakfast , staff room was eager and pleased to fulfill our request for extras like frying greens with our eggs and our particular way of wanting our coffee done - with no hesitancy and smiles. Love them !

The bathroom facilities, ie sink /vanity area could have been bigger with more shelves. There was hardly space to put our toilet articles, eg toothbrushes, combs/brushes etc.

Congratulations on a beautiful, update on this accommodation premises. Everything was spot on perfect. The decor and styling was on point. A fantastic location. A wonderful example of excellent service and exceptional staff. Thomas on the front desk reception is to be congratulated on his high level of professionalism .His positive vibe, beaming smile and high class service was welcoming, he introduced the level of service that you ( the owners) would ask of all your staff Australia wide.We have travelled the world - Thomas would be up there as the best purely based on his manner and friendly demeanor . Nothing beats getting welcomed by a smiling excited staff member. We also thank the marketing staff for adding to the vibe of the weekend with the cocktails and chocolates promoting EJ.

ZERO