The location is great, being close to the CBD and hotels. Staff were pleasant and accommodating, the room itself was nice, clean, and appeared to have benefitted from a recent refresh. Good water pressure and heat from the shower, and the bed- although showing signs of wear - was comfortable enough with plenty of pillows for a solo traveller and enough for two. Biggest plus was the inclusion of a Chromecast in the room TV, giving the opportunity to cast your own steaming apps. I don't know why all hotels don't do this; it would be so convenient and welcomed by guests.

Where my room was positioned at the rear corner of the complex, there were three cars parked right next to it with people coming and going at all hours, and also a well lit area, making it difficult to get to sleep. The loungechair in the room was rather uncomfortable, but that is a somewhat subjective assessment. I would return to stay again, but would request a room to the right side of the complex with dedicated parking out front of the room to mitigate the first issue.

One of the best places to stay for comfort, affordability and service. The staff on site and absolutely amazing and with Liked · The property is clean and well presented. Our room was clean, tidy and well presented- not to mention the shower was nice and hot and the bed was absolutely divine. There is free washing and drying services for guests. Undercover parking The on site restaurant does an amazing meal for a great price And the service is absolutely top notch, both the restaurant staff and the Managers are extremely polite and go the extra mile to help you. One of the best motels I have ever stayed at.

Nothing

The room was clean. We had a king bed and it was very comfortable. Given how close it is to the railway, it was really quiet. Would definitely recommend a king bed room. The highlight was they provided us each with a cold bottle of water in the room which was really appreciated as we were in Bundaberg in very hot and humid conditions.

Queen bedroom - stay away from these. The bed was not comfortable and they are having issues with moisture in room 21. We were moved but we’d already unpacked the car before realising how bad it was. The manager was great.

Staff were lovely, check in and out was a breeze, location is excellent, room was clean and spacious and ample amenities provided.

Mattress definitely needs replacing, was quite saggy and not at all comfortable. Water pressure almost non-existent and took a long time for hot water to come through. Also maybe assigned parking would be better as vehicles from other guests were always parked in the space right in front of our door. We had huge dance duffels to get in and out of the car and it was tricky to manoeuvre around these vehicles at times, especially late at night after a long day of dance.

We felt very welcome, the lady at reception was very helpful. We were in the family room, it was on the top level. The bedding was comfortable and clean. All the utilities were excellent and crockery and utensils were also spotless. If you love trains or need to go on a train it's not far from the railway station. You could hear the occasional tooting of the train. But it didn't disturb my sleep.

The parking was a little angular but it was achieved, it wasn't a deal breaker.

Staff were brilliant. Cannot fault them in any way. I was travelling for an event and knew I would be arriving before check-in. Communicated this in advance and they had a room ready for me. I certainly did not expect it. Room was much larger than expected and very warm without heating which was nice. Very Clean.

Ad said Undercover Parking which is why I booked this motel as undercover parking is very, very important to me. Unfortunately statement is not entirely accurate. Room I was allocated was only 2/3 undercover. Other rooms would have been 50%. Admittedly I drive a long car but to me undercover parking means the car is 100% undercover not 50%, not 2/3. Saw multiple Hyundai i30s the night I stayed and they barely fitted undercover. Only thing that would stop me staying there again. Everything else was faultless.

The staff were very friendly, and the facility was very clean and tidy. I found the staff helpful We had to leave a night early, and the staff couldn't have been more understanding, and the refund was in the bank by the time we arrived home. We would recommend to anyone passing through or wanting to stay for a few days to explore Bundaberg.

Only Improvements is around the parking. As we had an upstairs unit, we had 6 parks to pick from, but found 2 night coming back after dinner all the spots we had to park in were taken so had to park on the street. Would recommend putting numbers on the walls so people can have a safe and secure place to park at night.

Booked one night in Bundaberg on our way to Agnes Water. Check in was easy and manager very helpful. Room was as we expected with comfortable bed and recently renovated. Restauarant attached was recommended and we had a meal there. Highly recommended. Close to city centre. Room was quiet with little traffic noise.

Nothing

Nice room and restaurant fantastic also the staff were great. Clean and spacious rooms. Worth staying when in the area but it gets booked out quickly and the location is good. Quick walk to the shops and river and park.

Not much just the rooms could be sound proofed due to the traffic and train nearby . If they could replace doors and windows with soundproof material I think they would be on a winner.

Lovely greeting on arrival. With info on getting our evening meal etc. Requested a room from road noise and was granted such a thing. Comfy, clean and tidy room.

Our only negative was when i opened the bathroom window over the toilet for air, there were staff right there chatting over their wages... not a big deal but I felt if I could hear them then they could hear me...