Room was spacious & had easy access to transport - & surfers paradise central Room was serviced everyday. I had city/ocean view which was a bonus !

The electronic card for access was faulty & spent time in lift just going up & down (Once new card issed was fine) The lap pool was just a bath full off water - the jets for spa & pool not operating ! One night had loud neighbours above me out in the balcony - let it go untill 12.30am b4 reporting to reception , eventually got to sleep 2am . Went down next morning to express my concerns they said mangement would contact me. I expressed my concerns & asked if they could recredit one nights accommodation they said the best they could do is give me a breakfast voucher- (better than nothing i suppose) !!

Breakfast was really good and worth it. Was $32 dollars for buffet. But you can get it for free if you sign up for the memberships which is free to sign up.

Location was good, Housekeeping was great and the lady that was cleaning our was very friendly. I would give here 10 out of 10.

I was disappointed that the Spa pools were luke warm. I have stayed and a few Mantras in the last 6 months and it has always been an aswsome stay. I enjoy a spa that is why I booked 7 night at Mantra on view as there was more than one spa pool so it would not be crowded. I did mention it to reception that I was unhappy and she said she would pass it on. I didnt get any feedback. If I knew that I wouldnt have booked our whole holiday at Mantra on view.

Convenient location for my purpose. Spa baths were a great addition, and the balcony allowed for a birds eye view of the city & beach.

I would comment about the parking as it was a little confusing when confronted with a public carpark. Following that there was no way into the property from the back door & the phone was constantly engaged. Luckily another hotel guest was heading to his car, so we were able to enter the Hotel foyer. I think the property should state its parking at $20 night payable after you park & when you check in. additionally, supply a code for the back door via a message the day of the expected arrival.

We didn't like the first room 1402 as it affected my asthma. We enjoyed the music coming from the Cali Beach resort behind but unfortunately the allergies got the better of me and I asked to get moved. We were placed in room 1407 after and it was perfect. We enjoyed our stay and the staff were very helpful, friendly and understanding with regards to my asthma and willing to move us to a different room. We will definitely be returning to this hotel and would like to be placed on the Cali Beach resort side, as long as the room has been aired and doesn't upset my allergies.

The first room 1402 upset my asthma as it appeared not to have been aired long enough prior to our arrival. It was clean but the mustiness messed with my allergies. I couldn't remain in the room as I couldn't sleep without having breathing difficulties. I tried sleeping in the bath, but it was uncomfortable and I still couldn't breathe well. I ended up sleeping with the doors open, on the ground with my head out by the door for fresh air. I didn't get much sleep the first night, as it was difficult to breathe in that stuffy room that felt like it hadn't been opened up and aired for weeks, which affected my asthma.

The view from the room was exceptional

There were no plates or cutlery, but got them upon request. It will be good to have a toaster in the room as well to use for breakfast.

Location is excellent, minutes walk to centre and the beach. View from our balcony also very, very good, we could see the ocean and the city and really enjoyed sitting there having a coffee. A bit noisy with a building being built but cant blame anyone for that!. Room was clean and had everything you need for a short stay (stayed 1 day). Didn't interact a lot with staff but our small interactions were very good. Very eager to help.

Plunge/spa pools were freezing cold and unusable. It would have been a huge difference to be able to enjoy them. Apparently, they are being fixed and that's why they were cold but other guests told us it's always like this and that's a shame. Beds could have been firmer. The wardrobe wall showed signs of decay with plaster falling off.

Great location could walk to lots of places. Close to beach. Good view could see part of the water. Yummy buffet breakfast. Room was good size large bathroom. Even though buildings getting built close by it was very quiet when door closed.

We came from tassie when we left was like 0 degrees got to gold coast was 29 the room was hot we couldn't work out how to work the air con had to get maintenance up to try fix it got there in end. but still shut off. And for it to work had to have door closed also be nice if they let you know that at reception.

It was my birthday and the staff went above and beyond to spoil me (even though I didn't ask for it). All of the staff that we interacted with were extremely friendly and helpful. The location is just perfect- close to the beach, restaurants and bars. Basic property but it had everything that we needed. Massive thank you to the team

Not that it affected our stay too much as it was cold anyway but they advertise a pool but there was not pool available and the spas were all very cold. We did face Cali, an outdoors day/night club which was extremely loud even when the balcony doors were closed. We really enjoyed the 'free' entertainment and music which added to the ambience, but I can see why other guests may not enjoy it.

We joined Accor and it offered free breakfast, but we were asked to pay $25 per person.