Best views, of the coast. Close to beach Overall nice stay. Nice staff

What bothered us was a bit of a funky smell in the room, so we had to keep the balcony door open once arriving in the room and also sometimes during the night to get some fresh air in the room. Which was kind of dissapointing considering the price we paid for a sea view room. I also don’t know how we would have handled the smell if the outdoor temperature would have been higher. (Because it seemed to come also over the AC).

no breakfast available unless you went to the Crowne Plaza that was adjoined. So this was not a problem at all. Staff were super friendly. The room was fine, plenty of space with access to Netflix etc. if you put your account details in. The view was good from the 17th floor. Place was clean and tidy.

Nothing not to like really. We wanted a room and got one. If you want glamour you have to pay for it.

Comfortable room with good view of the Gold Coast and ocean. Large room with good facilities, comfortable bed, sofa and well equipped bathroom with spa bath. It was very quiet with very little noise from other rooms or outside (when balcony doors closed). Foxtell on TV was good also. Staff members doing check in and check out were lovely especially the one for check in.

TV remote did not seem to work, foxtell remote did but TV would not turn off with that. After having shower there was water on the bathroom floor from the shower even though the shower door was closed.

Good location. Across from a tram stop. Great big room. Room layout works well. Terrific reception staff. Especially the staff at the mid-afternoon shift on February 9th who kindly allowed us to have an 11am checkout the next morning, due to our time constraints. Again, thanks very much :)

An issue with the plumbing to the shower in our room. Noisy pressure problem in the pipework. Just a noise issue which the staff have been notified of. No big deal.

Not the most fancy place but clean and comfortable, great for our spontaneous night away would stay again, they do need better coffee in the rooms but water pressure was amazing and the bed was nice an squishy not hard, pool and spa was great, spa in the room again amazing would have been nice just a bit bigger but was still great, staff were really nice and friendly love how its in the middle of surfers and broadbeach, had a great night

Need better Coffee and a little update on furniture, room had a bit of a stale smell but I sprayed it with perfume and was fine, was a good night

Greeted by warm and friendly welcoming staff. Clean and spacious room with a view of the ocean. Nicely quiet location within walking distance to both Surfers and Broadbeach or a morning stroll on the beach. This Oaks apartments ticked all the boxes.

Not much to not like. We both loved staying at the Oaks and will be coming back again. We found booking through Bookings.com a simple and easy process.

The location was perfect and the view was amazing, the room was also very spacious. And the bed was incredibly comfortable.

The television did not work, we were moved to another room we’re the television did work for a bit and then it stopped, we couldn’t be bothered complaining and being moved to another room so we just left it. And the only other thing was there were tiny ants in the kitchen all over the sink.

We had a fantastic stay in an ocean view room. The bed was very comfortable and the room was so quiet which was very relaxing. The view in the morning with sunrise was phenomenal. The location of the hotel was also brilliant as it was very close to a tram stop which meant we could go to Surfers Paradise and Broadbeach easily, and for interstate visitors you could use the tram by tapping on your bank card.

Amazing view, very very friendly staff at front desk & with housekeeping - very supportive, professional and kind. Location was great, beach was close - amazing sunset and sunrise views.

The light bulb holders above the beds have an accumulation of dust and no coverings - not sure this is something for hotel housekeeping but seems to need a professional deep cleaner/coverings to be installed. Its a bit unsettling and dust falls - we slept the opposite way. In general needs a deep clean but honestly its a really good value for money and staff are friendly enough to make us want to revisit.

Beautiful entrance way with a level of styling I haven't seen in years, the hotel has a charming and sweet feel with the subtle nods to a 1920s feel. We stayed in room 2016 and it was the cleanest hotel room I've been in 10years, spa baths can make or break a hotel when it comes to cleanliness, so once full I always turn the jets on full speeed and let it run for 5 minutes and the water once settled again was still as spotless as when I filled it showing me that it's maintained and clean inside the lines and jets themselves. A commendable job to keep them clean for the age of the bathroom itself, I'm very, very impressed 👏 only one other hotel I've booked has ever passed that test in 10years. My partner played Groundwater over the weekend and stayed with the band at a different hotel but we decided last minute Monday afternoon that we wanted to stay a night just to ourselves and are so happy we choose The Oaks Gold Coast.

No complimentary parking, which we understand considering its location and available street parking for a typical guest, but with 10K of instruments and gear in the back, it's a scary thought to street park. $20 a night was a reasonable fee for parking under the hotel for peace of mind.