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+1-833-728-2041984 reviews
From
$664 Nebo Road, Mackay, 4740, Australia
Reservations:
+1-833-728-2041984 reviews
1/23
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Parking On Site
Kitchen
Welcome to the Cool Palms Motel, where paradise isn't just a dream—it's your reality! Nestled just 1.1 kilometers from the heart of Mackay, this four-star gem is the perfect base for your adventure in Queensland. With prices starting from an incredible $66, you'll find comfort and relaxation at an unbeatable value. Enjoy the delightful Australian sun in our outdoor swimming pool, or take a leisurely stroll to explore the vibrant local scene.
Imagine returning to your cozy room, complete with air conditioning, a kitchenette stocked with kitchenware, and a stunning garden view. The Cool Palms Motel is designed for your convenience—enjoy complimentary wifi and the option for streaming your favorite shows, like Netflix, after a day of exploration. With 984 glowing reviews from previous guests, this spot promises more than just a stay; it’s an exciting experience that guarantees you’ll want to return.
After a day filled with adventure, unwind in our lovely picnic area or simply savor a tasty room service meal. Plus, with private parking available free of charge, you can explore all that Mackay has to offer without a worry. So why wait? Pack your bags and get ready for an unforgettable stay at the Cool Palms Motel!
As the sun sets over Mackay, the Cool Palms Motel transforms into a haven for relaxation and fun. Spend your evening lounging by our serene outdoor swimming pool, exclusively for adults, where you can take a refreshing dip or sip on a drink from the nearby picnic area. The atmosphere is buzzing, and perhaps you’ll meet fellow travelers or local residents who can share insider tips about the best spots in town to explore. With the refreshing breeze and the soothing sounds of nature, it’s a perfect way to wind down after a day of adventures.
Feeling peckish? Treat yourself to delicious room service that allows you to enjoy a carefree night in your cozy abode. Picture yourself unwinding in your room, with the delightful aroma of your meal wafting through, while you catch up on your favorite shows thanks to the complimentary wifi. Whether you’re tucking into a hearty feast with family in our Family Room, or soaking up some quiet time in a Queen Studio, the choices are all yours. The camaraderie of shared meals and laughter in our spacious family accommodations create lasting memories—a true highlight of your stay.
When it comes to flexibility, the Cool Palms Motel has got you covered! With a variety of room types accommodating groups of all sizes—from the compact and comfy Queen and Single Studio to the roomy Large Family Room, there's a perfect fit for everyone. Plus, with convenient payment options including Mastercard, American Express, Visa, and Eftpos, you can easily settle in without the hassle. So gather your loved ones, dive into the vibrant experience that awaits you in Mackay, and let Cool Palms Motel be your wonderful home away from home!
Closest airports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miOutdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Parking On Site
Kitchen
Non-smoking rooms
Garden view
Kitchenette
Kitchenware
Picnic area
Garden
Show 5 photos
Queen and Single Studio
1 Twin Bed
1 Queen Size Bed
250 sqft
Garden view
Private Bathroom
Kitchenette
Kitchenware
x3
+
More details
Relax in our spacious Queen and Single Studio, featuring a private bathroom, air conditioning, and a kitchenette for your comfort. With a twin and queen size bed, it accommodates 3 adults and 1 child, offering a peaceful garden view.
Show 5 photos
Large Family Room
3 Twin Beds
1 Double Bed
450 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x5
+
x3
More details
Welcome to our spacious Large Family Room, perfect for accommodating up to 5 adults and 3 children. Enjoy the convenience of a private kitchen, air conditioning, and a comfortable living space in this 452 sqft retreat.
Show 4 photos
Family Room
2 Twin Beds
1 Double Bed
430 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x4
+
More details
Spacious 431 sqft Family Room with 2 twin and 1 double beds, accommodating 4 adults and 2 children. Enjoy a private bathroom, air conditioning, and a fully equipped kitchen for a comfortable stay.
Show 4 photos
Standard Queen Room
1 Queen Size Bed
250 sqft
Private Bathroom
Microwave
Streaming service (like Netflix)
Refrigerator
x3
+
More details
Relax in our cozy Standard Queen Room, with a spacious 248 sqft, perfect for 3 adults and 1 child. Enjoy the comfort of a Queen size bed, air conditioning, and a private bathroom.
Show 4 photos
Queen Studio
1 Queen Size Bed
250 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
x3
+
More details
Experience cozy comfort in our Queen Studio, a stylish 248 sqft space with air conditioning, a kitchenette, and a private bathroom. Accommodating 3 adults and 1 child, it's the perfect choice for a small family or a group of friends.
Show 4 photos
Standard Queen and Single Room
1 Twin Bed
1 Queen Size Bed
250 sqft
Private Bathroom
Microwave
Streaming service (like Netflix)
Refrigerator
x3
+
More details
Our cozy Standard Queen and Single Room is perfect for 3 adults and 1 child, featuring a spacious 248 sqft area, air conditioning, and a private bathroom. Relax in comfort with 1 twin and 1 queen bed - a great choice for families or small groups.
8
984 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Eileen
10
September 2023
Wayne & Anne are great hosts...helpful, warm & friendly...& the housekeepers were lovely to deal with. The property is kept exceptionally clean & tidy & our room was perfect for our stay. Great little pool tucked away to the side, & a private gazebo area for the smokers. Central to everything & everywhere, whilst sitting just on the edge of the city. Deceiving @ first, but definitely a little gem Will be staying again when we're back in Mackay.
Not a dislike, but room not serviced daily, not really an issue though as all you had to do was pop your used towels outside your room on the outdoor chair, & housekeeping would swap them out for a new lot. Everything was available as long as you caught the housekeepers between 8-11am.
Dennis
8.2
March 2024
Very friendly staff, great communication prior to arrival. Thank you so much for understanding our circumstances and making time allowances. Beds were comfy, the room was clean. We could see the management are making a go of updating the complex and keeping the outside grounds clean. Good common sense advice about parking to maintain comfort for all guests.
It was a little noisy with traffic,, but the location was very convenient so the traffic noise can't be helped. I'd still pick it for the location.
Eileen
10
September 2023
Great space, lovely & clean. Decent sized bathroom with ample storage. Fully equipped kitchen wth tons of cupboard space (fridge/freezer, microwave, electric frypan, 2 hob plug in cooktop which lives in the cupboard when not in use, pots, bowls, cooking utensils & all the crockery). Seating for 6 at the table, comfortable couch in lounge area, & most importantly...super comfy beds 😊 Great pool & outdoor area. Highly recommend & will definitely book again when we're back in Mackay
Ian
10
August 2023
NOISE- External main road traffic was clearly heard with emergency sirens and heavy transports, but such is life, it didn't concern us. In terms of noise on the property, we heard nothing that disturbed us.
Since we stayed only one night, the fact that there was minimal kitchen facilities wasn't to bad, and since we were dining in, the motel provided the plates and cutlery we needed upon request. The bathroom wash basin was the only facility for washing the plates, cups and cutlery after use.
Fleur
8.2
January 2023
The proximity of the Motel is great and it's easy to access Mackays attractions from this as a base. The room had a kitchenette so you could make meals if you preferred eating in etc. The rooms are basic but you have all that's required and they were clean and fresh and great value. Wayne & Anne are great hosts and are great at giving advice on Mackay and what it has to offer. Another bonus is great undercover and decent size parking spaces, especially if you have a rental car and there right outside your door.
Valerie
9.1
October 2022
Anne and her husband were fantastic. Genuinely happy to help us with whatever we needed. My sister ordered room service breakfast the first 2 mornings of 5 and it was amazing value for money. My husband, our baby and I were able to relax in the ac during the day throughout our stay. Kitchen facilities in the room made our stay very convenient for breakfast and lunch before meeting family for dinner. We would 100% stay again.
Water pressure in the shower was very low and the temperature wouldn't hold. There was night works outside our room Sunday night but that is a council issue and in no way a fault of the stay
Helen
10
July 2023
The room was clean, neat, spacious, and had a modern kettle. I liked the facilities and the hooks in the bathroom for towels. While it's on a main road, the room was well insulated for noise if the doors were shut. I thought the walls were well-insulated between rooms too. Had a small table and chairs in the room. Laundry price was cheap at $6 and there is a large clothes line area and pegs + laundry basket provided. I had a great stay here.
Heather
8.2
April 2023
The host was very helpful and friendly. We had an extra car which he accommodated and lets us park our trailer in another area. Rooms are very clean and we had a renovated kitchenette. Even the older style cupboards had been modernised which was a great touch. Large family table . Being so close to the traffic lights on a busy highway thought it might get noisy but was very quiet. Beds were comfy , shower had good pressure…. For the money it was great value
Yelena
9.1
March 2023
For the price I paid for the room, I was pleasantly surprised at how nice it actually was. Very clean, spacious room with nice decor, a Tv, fan and good air con. There is also undercover parking right in front of the rooms, and a small pool.
Location… it was right off a busy road… it wasn’t super noisy at night but also not very walkable. Did find a nice restaurant option really close at a nearby hotel.
Keith
10
October 2023
Fantastic genuine welcome, clean, spacious and for us a perfect location. We were so comfortable first time EVER we over slept.
Nothing really great value for money, could do with cutlery and plates instead of going to reception for them did t know we needed them until later but had our camping gear so all good
Airports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miAirports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miLocation
Age restrictions
Availability
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Parking On Site
Kitchen
Non-smoking rooms
Garden view
Kitchenette
Kitchenware
Picnic area
Garden
Accessibility
Entire unit located on ground floor
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Breakfast in the room
Tea/Coffee maker
Vending machine (drinks)
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Streaming service (like Netflix)
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Outdoor swimming pool
View
Garden view
From 13:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Extra bed upon request
$7 per child per day
Cot upon request
bed.cribPrice
2+ years
Extra bed upon request
$7 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
American Express,
Visa,
Eftpos
This property does not accept cash.
What's the check-in and check-out schedule at Cool Palms Motel?
Your reservation at Cool Palms Motel includes a check-in time of 01:00 PM and a check-out time of 10:00 AM.
Does Cool Palms Motel offer complimentary parking?
Yes, there is plenty of free private on-site parking available at Cool Palms Motel, and no reservation is required.
How much does a stay at Cool Palms Motel cost?
Starting prices for Cool Palms Motel are around $66. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Cool Palms Motel?
The Cool Palms Motel offers a variety of room types including Family, Studio, and Double rooms. Occupancy ranges from accommodating 3 adults and 1 child in the Queen and Single Studio to 5 adults and 3 children in the Large Family Room. Smoking is not allowed in any of the rooms. Bed sizes vary from Twin beds to Queen size beds, and room sizes range from 248 sqft to 452 sqft.
What is there to do in Cool Palms Motel?
Guests at Cool Palms Motel can indulge in leisure activities during their stay. The outdoor swimming pool is a perfect spot for relaxation and recreation, available year-round exclusively for adults. Additionally, the garden and picnic area provide an inviting space for outdoor enjoyment, where guests can savor the charming garden view. For those seeking tranquility, non-smoking rooms and private bathrooms ensure a comfortable and peaceful retreat. The convenience of private parking and room service further enhances the quality of the stay. Whether lounging by the pool, engaging in outdoor activities, or enjoying the serene garden, guests have an array of options to make their visit to Cool Palms Motel a delightful and memorable experience.
Can guests use a pool at Cool Palms Motel?
Cool Palms Motel has an outdoor pool available all season, with age restrictions limiting access to adults only.
Does Cool Palms Motel accept credit cards and cash payments?
Yes, Cool Palms Motel accepts both credit cards (American Express, MasterCard, Visa) and cash payments.
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