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984 reviews

Cool Palms Motel

Cool Palms Motel

4 Nebo Road, Mackay, 4740, Australia

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Parking On Site

Kitchen

Cool Palms Motel

Welcome to the Cool Palms Motel, where paradise isn't just a dream—it's your reality! Nestled just 1.1 kilometers from the heart of Mackay, this four-star gem is the perfect base for your adventure in Queensland. With prices starting from an incredible $66, you'll find comfort and relaxation at an unbeatable value. Enjoy the delightful Australian sun in our outdoor swimming pool, or take a leisurely stroll to explore the vibrant local scene.

Imagine returning to your cozy room, complete with air conditioning, a kitchenette stocked with kitchenware, and a stunning garden view. The Cool Palms Motel is designed for your convenience—enjoy complimentary wifi and the option for streaming your favorite shows, like Netflix, after a day of exploration. With 984 glowing reviews from previous guests, this spot promises more than just a stay; it’s an exciting experience that guarantees you’ll want to return.

After a day filled with adventure, unwind in our lovely picnic area or simply savor a tasty room service meal. Plus, with private parking available free of charge, you can explore all that Mackay has to offer without a worry. So why wait? Pack your bags and get ready for an unforgettable stay at the Cool Palms Motel!

As the sun sets over Mackay, the Cool Palms Motel transforms into a haven for relaxation and fun. Spend your evening lounging by our serene outdoor swimming pool, exclusively for adults, where you can take a refreshing dip or sip on a drink from the nearby picnic area. The atmosphere is buzzing, and perhaps you’ll meet fellow travelers or local residents who can share insider tips about the best spots in town to explore. With the refreshing breeze and the soothing sounds of nature, it’s a perfect way to wind down after a day of adventures.

Feeling peckish? Treat yourself to delicious room service that allows you to enjoy a carefree night in your cozy abode. Picture yourself unwinding in your room, with the delightful aroma of your meal wafting through, while you catch up on your favorite shows thanks to the complimentary wifi. Whether you’re tucking into a hearty feast with family in our Family Room, or soaking up some quiet time in a Queen Studio, the choices are all yours. The camaraderie of shared meals and laughter in our spacious family accommodations create lasting memories—a true highlight of your stay.

When it comes to flexibility, the Cool Palms Motel has got you covered! With a variety of room types accommodating groups of all sizes—from the compact and comfy Queen and Single Studio to the roomy Large Family Room, there's a perfect fit for everyone. Plus, with convenient payment options including Mastercard, American Express, Visa, and Eftpos, you can easily settle in without the hassle. So gather your loved ones, dive into the vibrant experience that awaits you in Mackay, and let Cool Palms Motel be your wonderful home away from home!

Closest airports

Mackay Mo

1.8mi

Great Barrier Reef Airport

56.4mi

Proserpine Airport

60.3mi

Most popular amenities

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Parking On Site

Kitchen

Non-smoking rooms

Garden view

Kitchenette

Kitchenware

Picnic area

Garden

Rooms

Queen and Single Studio in Cool Palms Motel

Show 5 photos

Queen and Single Studio

1 Twin Bed

1 Queen Size Bed

250 sqft

Garden view

Private Bathroom

Kitchenette

Kitchenware

x3

+

More details

Relax in our spacious Queen and Single Studio, featuring a private bathroom, air conditioning, and a kitchenette for your comfort. With a twin and queen size bed, it accommodates 3 adults and 1 child, offering a peaceful garden view.

Large Family Room in Cool Palms Motel

Show 5 photos

Large Family Room

3 Twin Beds

1 Double Bed

450 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

x5

+

x3

More details

Welcome to our spacious Large Family Room, perfect for accommodating up to 5 adults and 3 children. Enjoy the convenience of a private kitchen, air conditioning, and a comfortable living space in this 452 sqft retreat.

Family Room in Cool Palms Motel

Show 4 photos

Family Room

2 Twin Beds

1 Double Bed

430 sqft

Kitchen

Private Bathroom

Kitchenware

Microwave

x4

+

More details

Spacious 431 sqft Family Room with 2 twin and 1 double beds, accommodating 4 adults and 2 children. Enjoy a private bathroom, air conditioning, and a fully equipped kitchen for a comfortable stay.

Standard Queen Room in Cool Palms Motel

Show 4 photos

Standard Queen Room

1 Queen Size Bed

250 sqft

Private Bathroom

Microwave

Streaming service (like Netflix)

Refrigerator

x3

+

More details

Relax in our cozy Standard Queen Room, with a spacious 248 sqft, perfect for 3 adults and 1 child. Enjoy the comfort of a Queen size bed, air conditioning, and a private bathroom.

Queen Studio in Cool Palms Motel

Show 4 photos

Queen Studio

1 Queen Size Bed

250 sqft

Private Bathroom

Kitchenette

Kitchenware

Microwave

x3

+

More details

Experience cozy comfort in our Queen Studio, a stylish 248 sqft space with air conditioning, a kitchenette, and a private bathroom. Accommodating 3 adults and 1 child, it's the perfect choice for a small family or a group of friends.

Standard Queen and Single Room in Cool Palms Motel

Show 4 photos

Standard Queen and Single Room

1 Twin Bed

1 Queen Size Bed

250 sqft

Private Bathroom

Microwave

Streaming service (like Netflix)

Refrigerator

x3

+

More details

Our cozy Standard Queen and Single Room is perfect for 3 adults and 1 child, featuring a spacious 248 sqft area, air conditioning, and a private bathroom. Relax in comfort with 1 twin and 1 queen bed - a great choice for families or small groups.

Guest reviews

8

984 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇳🇿

Eileen

10

September 2023

Wayne & Anne are great hosts...helpful, warm & friendly...& the housekeepers were lovely to deal with. The property is kept exceptionally clean & tidy & our room was perfect for our stay. Great little pool tucked away to the side, & a private gazebo area for the smokers. Central to everything & everywhere, whilst sitting just on the edge of the city. Deceiving @ first, but definitely a little gem Will be staying again when we're back in Mackay.

Not a dislike, but room not serviced daily, not really an issue though as all you had to do was pop your used towels outside your room on the outdoor chair, & housekeeping would swap them out for a new lot. Everything was available as long as you caught the housekeepers between 8-11am.

🇦🇺

Dennis

8.2

March 2024

Very friendly staff, great communication prior to arrival. Thank you so much for understanding our circumstances and making time allowances. Beds were comfy, the room was clean. We could see the management are making a go of updating the complex and keeping the outside grounds clean. Good common sense advice about parking to maintain comfort for all guests.

It was a little noisy with traffic,, but the location was very convenient so the traffic noise can't be helped. I'd still pick it for the location.

🇳🇿

Eileen

10

September 2023

Great space, lovely & clean. Decent sized bathroom with ample storage. Fully equipped kitchen wth tons of cupboard space (fridge/freezer, microwave, electric frypan, 2 hob plug in cooktop which lives in the cupboard when not in use, pots, bowls, cooking utensils & all the crockery). Seating for 6 at the table, comfortable couch in lounge area, & most importantly...super comfy beds 😊 Great pool & outdoor area. Highly recommend & will definitely book again when we're back in Mackay

🇦🇺

Ian

10

August 2023

NOISE- External main road traffic was clearly heard with emergency sirens and heavy transports, but such is life, it didn't concern us. In terms of noise on the property, we heard nothing that disturbed us.

Since we stayed only one night, the fact that there was minimal kitchen facilities wasn't to bad, and since we were dining in, the motel provided the plates and cutlery we needed upon request. The bathroom wash basin was the only facility for washing the plates, cups and cutlery after use.

🇦🇺

Fleur

8.2

January 2023

The proximity of the Motel is great and it's easy to access Mackays attractions from this as a base. The room had a kitchenette so you could make meals if you preferred eating in etc. The rooms are basic but you have all that's required and they were clean and fresh and great value. Wayne & Anne are great hosts and are great at giving advice on Mackay and what it has to offer. Another bonus is great undercover and decent size parking spaces, especially if you have a rental car and there right outside your door.

🇦🇺

Valerie

9.1

October 2022

Anne and her husband were fantastic. Genuinely happy to help us with whatever we needed. My sister ordered room service breakfast the first 2 mornings of 5 and it was amazing value for money. My husband, our baby and I were able to relax in the ac during the day throughout our stay. Kitchen facilities in the room made our stay very convenient for breakfast and lunch before meeting family for dinner. We would 100% stay again.

Water pressure in the shower was very low and the temperature wouldn't hold. There was night works outside our room Sunday night but that is a council issue and in no way a fault of the stay

🇦🇺

Helen

10

July 2023

The room was clean, neat, spacious, and had a modern kettle. I liked the facilities and the hooks in the bathroom for towels. While it's on a main road, the room was well insulated for noise if the doors were shut. I thought the walls were well-insulated between rooms too. Had a small table and chairs in the room. Laundry price was cheap at $6 and there is a large clothes line area and pegs + laundry basket provided. I had a great stay here.

🇦🇺

Heather

8.2

April 2023

The host was very helpful and friendly. We had an extra car which he accommodated and lets us park our trailer in another area. Rooms are very clean and we had a renovated kitchenette. Even the older style cupboards had been modernised which was a great touch. Large family table . Being so close to the traffic lights on a busy highway thought it might get noisy but was very quiet. Beds were comfy , shower had good pressure…. For the money it was great value

🇦🇺

Yelena

9.1

March 2023

For the price I paid for the room, I was pleasantly surprised at how nice it actually was. Very clean, spacious room with nice decor, a Tv, fan and good air con. There is also undercover parking right in front of the rooms, and a small pool.

Location… it was right off a busy road… it wasn’t super noisy at night but also not very walkable. Did find a nice restaurant option really close at a nearby hotel.

🇦🇺

Keith

10

October 2023

Fantastic genuine welcome, clean, spacious and for us a perfect location. We were so comfortable first time EVER we over slept.

Nothing really great value for money, could do with cutlery and plates instead of going to reception for them did t know we needed them until later but had our camping gear so all good

Points of Interest Around Cool Palms Motel

Airports

Mackay Mo

1.8mi

Great Barrier Reef Airport

56.4mi

Proserpine Airport

60.3mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Cool Palms Motel

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Parking On Site

Kitchen

Non-smoking rooms

Garden view

Kitchenette

Kitchenware

Picnic area

Garden

Stay rules - Cool Palms Motel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Cool Palms Motel

What's the check-in and check-out schedule at Cool Palms Motel?

Your reservation at Cool Palms Motel includes a check-in time of 01:00 PM and a check-out time of 10:00 AM.

Does Cool Palms Motel offer complimentary parking?

Yes, there is plenty of free private on-site parking available at Cool Palms Motel, and no reservation is required.

How much does a stay at Cool Palms Motel cost?

Starting prices for Cool Palms Motel are around $66. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

Which room categories can I book at Cool Palms Motel?

The Cool Palms Motel offers a variety of room types including Family, Studio, and Double rooms. Occupancy ranges from accommodating 3 adults and 1 child in the Queen and Single Studio to 5 adults and 3 children in the Large Family Room. Smoking is not allowed in any of the rooms. Bed sizes vary from Twin beds to Queen size beds, and room sizes range from 248 sqft to 452 sqft.

What is there to do in Cool Palms Motel?

Guests at Cool Palms Motel can indulge in leisure activities during their stay. The outdoor swimming pool is a perfect spot for relaxation and recreation, available year-round exclusively for adults. Additionally, the garden and picnic area provide an inviting space for outdoor enjoyment, where guests can savor the charming garden view. For those seeking tranquility, non-smoking rooms and private bathrooms ensure a comfortable and peaceful retreat. The convenience of private parking and room service further enhances the quality of the stay. Whether lounging by the pool, engaging in outdoor activities, or enjoying the serene garden, guests have an array of options to make their visit to Cool Palms Motel a delightful and memorable experience.

Can guests use a pool at Cool Palms Motel?

Cool Palms Motel has an outdoor pool available all season, with age restrictions limiting access to adults only.

Does Cool Palms Motel accept credit cards and cash payments?

Yes, Cool Palms Motel accepts both credit cards (American Express, MasterCard, Visa) and cash payments.