Motel staff had allocated us an upstairs motel room, however when my husband and I checked in to the motel and the staff noticed how my husband had some difficulty walking due to a medical condition, they suggested a ground-floor room, which we were grateful to receive. Also, a small jug of fresh milk was provided at check-in for tea/coffee to make in our room. We liked the close proximity to the Mackay Entertainment and Convention Centre as we had booked to see a Show there, in fact it was walking distance from our accommodation. Also, motel staff suggested some local eating venues where we could get an evening meal. Within walking distance were a Chinese, Thai, Greek restaurants and hotel tavern. The beds and pillows in our opinion were very comfortable and clean. Extra pillows and blankets provided in wardrobe. Plenty of clean towels provided. Car parking was available onsite but plenty of street parking available. However, nearby restaurant patrons do use street parking and by 7.30pm there was very few spaces available. The motel is old and tired but clean and comfortable with helpful and happy staff.

Our room at the motel had a small step up into the bathroom, which was difficult to see and we both had minor stumbles. The vanity mirror in the bathroom had damage to the surface; dining chairs x 2 were grubby, stained with food spills and were aged.

The motel is just off the highway and within walking distance of the supermarket and restaurants. Very pleasant for an overnight. We went to see the kangaroos on the beach on the way to Airlie Beach. The room is comfortable and the toaster, microwave and fridge made out stay enjoyable.

The bathroom is small but stand in the shower to dry off.

The gentleman at reception was absolutely lovely, the motel and rooms are clean and look welcoming. Reception was also happy to provide milk for my cuppa.

It's on the mainstreet of town so you will hear people on a weekend but it's not bothersome.

Lovely staff and room had everything I needed for a short stay for work. Very convenient location. It is an older property, but kept in good clean condition and is great value for money.

Staff were very welcoming and a wealth of knowledge. Providing local knowledge on the best place to find a great meal on a public holiday.

The fan only had two speeds. On or off. Would have been nice to have it going a little slower.

Location is good. I've stayed here in the past and found the motel good value for money. The manager Huner is very good and does a great job.

It's an older motel but still kept in good condition.

Spacious and bright room, well equipped and with a comfortable bed. We liked that there was a seating space with an armchair and that the TV was a decent size. Immaculately clean and in excellent location, surrounded by restaurants and close to the river. Easy access to our car. Fast reliable internet. The owner is dedicated to the business and you can see the results. Everything works well and all details are looked after. Besides, he's engaging and attentive with guests.

Ensuite is a bit squashy and the view from the room is just to the carpark.

Location, walking distance to restaurants, shops and bars. Will definitely stay again for this reason. The owner was helpful and friendly. The rooms were exceptionally clean and beds were comfortable.

An awning over the carparks would be handy. It was raining the day we left which made packing the car a bit hard.

Large spacious and clean rooms Good facilities- kettle, cutlery and toaster provided. Good location Hunter at reception was so lovely and helpful during our stay.

Nothing

Due to a change of plans we needed accommodation in Mackay at short notice. Really appreciate how helpful and welcoming the manager was and the lovely cooled room we were given. The room was clean, it had everything we needed and was very comfortable.

Nothing negative to say at all about this accomodation.