The pool was amazing. A little bit too warm on a warm day but I loved it all the same The apartment was super spacious. plenty of room. Suggest to put dish rags as well which we bought. And a sharp kitchen knife which we also bought and left behind. Super spacious apartment - loved it. Staff were super friendly and VERY helpful. The location of the property is EXCELLENT. So close to public transport to Southport and Helensvale etc ! Loved the fresh towels, and freshly made bed with new linen after the first week. We definitely will visit again.

Suggest to put dish rags as well which we bought. Better kichen knife and dishwash rags which we bought and left behind Neighbours very noisy - next time hopefully we can get a more quiet apartment. The vacuum cleaner in the cupboard was missing a vital piece so were unable to vacuum the floors

Great location just minutes from the Goldcaost city centre Nice and close to all main attractions Great apartment size, perfect for families Clean and tidy apartments Clean and tidy complex, gardens are maintained nicely Have all the basic utensils that you would need to make meals at home Heated pool for cooler months Safe and secure site for car and unit Very friendly staff

Rooms are not refreshed unless you stay longer than 6 days No air conditioning in rooms except lounge room at night it can get a bit uncomfortable Remotes for ceiling fans don’t work correctly Issues with lights in both bedrooms Blinds in living room missing and broken so people outside could see in If you run out of toilet paper you then need to buy your own Reception hours are hard to see the managers. Perhaps they could be adjusted so guests who have early starts or laters finished would be able to catch up with them.

Our apartment was very comfortable though basic equipment provided, the beds were very comfortable. The pool was heated & very nice to hop into at the end of a day exploring. Location excellent for children & even though between two roads the rooms were very quiet.

The stairs to the 3rd floor, particularly as I thought I had booked a ground floor apartment. The kitchen was lacking some basic requirements but we managed well enough. The back bedrooms could be a little hot in summer as the air conditioning is in living room but main bedroom has own air conditioner.

The hotel was at an excellent location. The room was nice and we had park/ocean views. Facilities was great. The staff were super nice and the hotel was fair priced. We were sceptical because of bad reviews but we were pleasantly surprised the hotel was not as bad as many have written. We had a great holiday and it was good to stay here. They even let us swim after checkout and opened the gate for the car park so we could leave later. It was not inconvenient for them at all, they were so lovely and helpful. The pool was never full, we pretty much swam with the whole pool to ourselves most of the time. Great relaxation for the whole family.

As some reviews said, there’s mould in the bathrooms. But we came prepared and took a spray bottle of white king mould killer. Used that and all the mould was pretty much gone. Was happy with the bathrooms after that. The only issue was one of the towel I used on my baby had a corner of mould. We took a spare towel though so we just used our own one instead. It wasn’t a big deal for us but something they could check for future guests.

Great location, close to the Broadwater. Everything was only a walk away. I liked the fact that there were 2 x exits to the property; one on Marine Parade and the other on the GC Highway. We could just walk across the GC Highway to a few restaurants and food outlets.

Walking up 3 x flights of stairs after running a marathon was tough. But that's okay; I knew it was a distinct possibility, so it didn't deter me. Really nothing I could complain about. The reception area was a bit hidden, but there was adequate signage to find it.

We stayed for 4 nights, had activities booked all around GC and the fact it was close to everything, easy access, quiet road, location was PERFECT. Everything I could've asked for. Secure parking was a major thing for me as I had a rented car and the fact it comes with guaranteed parking spot in the basement was a great bonus. My group and I liked everything. No complaints about anything. The swimming pool was great finisher after being out doin activities in the gold coast. Very clean facility and great staff.

Nothing. Everything was great.

Location, pool, price, and with a park across the road, and within walking distance to shops, restaurants etc. and only a 10-15 min drive to theme parks and the heart of Surfers Paradise. We will definitely be staying here again next time we holiday on the Gold coast.

Everything was good, friendly accommodating staff. Apartment was located in a great position within the complex and a great size. However the main bed was little on the small side and a little uncomfortable i.e hard. Other than that everything was 5 star.

Really enjoyed our stay. It served all our needs. Check-in procedure was easy. Parking area below was spacious. Our room was in a great position. Quiet. We really enjoyed the pool. We especially liked the location. It's in a very convenient position in town, close to where we wanted to visit. The further down the coast you go, the more chaotic traffic gets, so Labrador/Southport area suited us well. Thankyou

We had alittle confusion regarding the security bond return. Just note 7 days doesn't include weekends.

Very easy to deal with. Unit was well kept and clean. Walking distance to local eateries. Quiet location opposite the water. Recommend

Units are only 3 storey but no lift which was fine for us. Stairs are not steep, but if you're travelling with elderly people, people would need to request a lower level. There is a notification through your booking that says no lift. Not really a bad thing more of a heads up.

nice, clean, offered parking which was good, pool was heated

we wanted two apartments and thought they would be on the same level as each other. but they were not , they were one above the other. We checked out of one of the appartments one day early to be informed we should have checked out of middle level and remained in the third floor But as my mum was elderly and we were not informed which one need to be vacated we vacated the highest level first to make easier for our mother …apartments suitable for younger generation not an 80+ yr old lady as she found it hard to manage all of the stairs …