This is a wonderful place to stay! All staff members were incredibly friendly and polite; they made us feel very welcome and comfortable. The room itself was great - very good size, comfy bed, and plenty of storage space too. The corner spa was a huge bonus! I'll absolutely be staying here again.

The gym could be better equipped but it's by no means bad. I like to partake in strength training so typically look for places with a barbell and good selection of free weights. There are actual gyms close by though if this is an issue. Aside from that tiny thing, this place is brilliant! Plenty of parking too though to nitpick, it'd be better if the park space lines were painted in white instead of red (it's hard to see the red lines at night).

The bed was comfortable and clean room. The gentleman was "super" thank you for great conversations and a the delicious meals you prepared and your personal touch to every detail, and yes that includes breakfast with a candle 😉 for my gorgeous partner. We were had unexpectedly been going through some family trauma whilst staying, you took the pressure away from us with your personal attentiveness, kindness and patience, thank you we appreciate everything and will definitely be back. Once we were at the Hotel we did not need to leave as dinner and breakfast was on-site making it easier to recharge before heading back to hospital.

That we we staying under different circumstances

Gateway on Monash hotel was a amazing little getaway!Great hotel,friendly staff.Great location,so many places to eat and drink from.Check in was smooth and quick.The rooms were clean and tidy.We were on the second floor & had a really nice view lots of greenery.The windows are nice but needs to be all repaired and fixed front windows only open halfway and some of the bathroom windows needs to be unlocked or fixed.Or replaced with strong safety glass so no one can break it. The rooms were clean but needs a revamp would be nice some new modern decor & furnishings maybe a touch of modern art & paint and new sofa chairs,new modern art work picture wall,new modern lamps,new phone,needs new microwave,new modern table furnishings,new modern throw cushions.And the some of the bathrooms need to have small drains in the floor on the second floor so the rooms dont flood...needs more staff too .New strong locks on the doors..needs New staff for the public bar downstairs and restaraunt...needs room service staff for the room service food ... Central location with easy access to the Mcity shopping centre and Monash has to offer.Very clean,proffessional staff walking distance from everything. I would recommend this place if you're visiting Melbourne.

Staff were nice and friendly. Room and facilities are great, clean and pretty well maintained. For this price, you get an ensuite bathroom with a spa bathtub, separate mini gym, outdoor pool and sauna, close to Monash Clayton campus, don't think you can ask for more! Breakfast has a pretty good variety, and the chef and kitchen staff never failed to ask me if i wanted any eggs for breakfast every single day, and those were very nicely done eggs too!

I can't think of any!

Location was fine, road works to where I was going were an issue, but certainly not the hotel's fault. Couldn't get the remote for the TV to work, but the man on reception was a big help firstly with new batteries and then a replacement remote.

Not really fond of the shower over the spa bath, I wouldn't want to be too much older and that might present a problem. The swimming pool could probably do with some attention.

Clean comfy

Prefer a free standing shower not in a bath. I was annoyed by the staff member who said they had to check the room before I paid as they need to check we hadn’t used the mini bar. I told her we hadn’t used anything and they should take my word for it. All this when they already debited my credit card with a $100 bond and then proceeded to charge the full rate of the room also.

Friendly staff, good location, value for money Beds were comfortable Free car park The spa was great :)

The night I stayed in, they had a big function in their restaurant and all of the cars were parked in front of the rooms. The function finished around midnight and the noise of the cars living the hotel carpark kept us awake. If you plan to sleep early, maybe check with reception before booking to enquire about big functions in their restaurant.

I would just like to say that David, whom I have met a few times now has been exceptionally polite, fair and accommodating for my kids and I and also for myself when I stay there for work. Facilities are also great and the staff including the cleaners are all very friendly and helpful. Will be staying here many on many more occasions. Thank you GateWay, your hospitality is second to none. Nick.

I feel this property offers great value for money. I requested a quiet room and got exactly that. The lady on front desk was very friendly and helpful. The room was spacious. The mini-bar was great. The decor isn't on-trend, but it was all in good condition. The bed was super comfortable. There's plenty of parking, lots of restaurants nearby and easy to get to. I'd definitely stay here again.

nothing, I think for the price its excellent.

The bed was comfortable and the water pressure and temperature of the water was very good. Rooms serviced daily if you requested. Adjoining restaurant served nice meals at reasonable prices

The shower was in the spa bath, so without a shower screen it was a bit cold to shower