Very much enjoyed my stay. I arrived early in the morning so before check in time but I got to leave my luggage there, and was guided to the café next door for nice breakfast. So that is super convenient (plus, a discount applies for hotel guests). The room itself was excellent, super comfortable bed - best I've slept in months! (including at my own home) - and all the facilities were great. I especially appreciated the decaffeinated tea/coffee option in the room! Had a bit of issue with the TV but I got help from the staff. Staff itself is also wonderful, especially Ellen who gave me valuable tips regarding sightseeing and overall useful information. Perhaps it is a bit on the pricier side (and I am backpacking) but since it was such an excellent place to stay at, I'm willing to pay that price.

Everything was great!

Everything about the hotel from spotless good size room with all the amenities to the exceptional helpful staff actually helping me work out the tv remote to recommending meds for my hayfever. The hotel is situated in the heart of the city and all top tourist spots are accessible by walking, taking free Cat buses or trains. One of the best hotels I have stayed in within Australia and have stayed in a few. Value for money. Eateries are close like pizza hut, kebab centre, Indonesian restaurant and Amiras Cafe opposite for a dose of caffeine. . I highly recommend this place.

I would have preferred two waste bins instead of one.

Exceptional service! I originally booked for 1 night and ended up staying for 8. All staff were helpful, whether it was at the desk related to booking changes or offering useful tips about things to do in and around Perth. I liked the honesty if they were unsure of something I was interested in, instead asking for assistance from.another colleague. Your cleaners provide exceptional service daily and helped with any special requests, from a quick change of sheets because I'd dropped chocolate on them or to borrow a towel to go to the beach. It's a great location to get to everything. Thank you

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Perfectly adequate for a 1 day lay over, central location which is what we wanted, easy walk to Queen Elizabeth quay, kings Park and the Royal mint... Breakfast in cafe next door with a 10% discount.

Having to wait possibly 14 days for the 200 dollar deposit to be returned....!! Pattern carpets but that's just a personal preference...

Our room (110) was very spacious, quiet and provided everything we needed. There was only one small high window so therefore there was no view. We had breakfast in the excellent cafe next door. It was in easy walking distance of Elizabeth Quay and the city centre.

The exterior of the hotel is looking tired and there are major alterations in progress but this did not affect our stay.

Very central. It was perfect for our purpose as we only got ready there and slept there. It is a very old establishment that has been refurbished so keep that in mind. Just the basics. It is absolutely perfect for medium budget clean and convenient locations for a short stay

It is absolutely fine for a short stay, but don’t stay there if you are going to be critical as it is what it is

The room was exceptionally clean and comfortable plus being close to the lift which was a plus.The staff were friendly but not talkative and the cleaner met me as I was leaving and asked me if I enjoyed my stay and could she help me in any way. I appreciated her care as i am not young. At reception while waiting for my taxi to the airport I talked to several of the guests who were also checking out...they were interesting people exploring WA with backpacks and tents, doing walking tours etc. This hotel is like a big comfortable home.

My room overlooked Murray street with hundreds of young people out for a party until 2am. Whilst there were no brawls and all stayed in their small groups, there was the constant buzz and noise of their conversations until 2am...then the street cleaner truck came along, down one side of the road and then the other. I guess it all added to the experiences, seeing night life for the young people in Perth. I turned on the light about 1.45am and looked out the window and had dozens all waving to me so I waved back and wishes them all well and took myself back to bed.

Good functional hotel in a fantastic location. The location is its biggest plus point. Close to the main attractions. Lots of good shopping and restaurants nearby, all within a few minutes walk.

Availability of breakfast would be great. The room I was in was somewhat small but clean and functional.

The price and the location were excellent, CPP Pier st multi storey car park is directly across the street and only cost $4.50 for overnight parking from around 3pm Saturday afternoon until 9am Sunday morning. The accommodation is an older style hotel but pleasant, I would stay again for the value.

Creaky floors and water pressure was a bit low in the shower, but overall not a bad night's stay.

Easy to find, within walking distance from main station. Hotel quite quircky and nice friendly atmosphere. Lots of shops and places to eat nearby and the free cat buses around the town centre were very useful.

The carpet in the room was stained and grubby looking and the net curtains needed washing. The bathroom was nice, lovely shower, and the bed comfy. I was a bit disappointed with the food and service in the attached coffee shop.