Everything was clean. there was almost anything you'd find in a home from a Dishwasher to a microwave. cutting board, fridge, silverware, TV.pots, and bowls and plates.

There is no cleaning product in the laundry room and no light in the laundry room or the bathrooms next to it. There were silverfish bugs in the bathroom during the nights and in my bed the first night, which woke me up crawling on my face. This was very surprising because overall it's a very clean accommodation.

The location was great. Very close to the central train station.

They were very unaccommodating for guests who are coming in from across the world. I tried to check in 10 minutes earlier and the staff told me the room wasn’t ready. I was so tired from the traveling that the mere 10 minutes would have meant everything to me. Also very rude

Our room was small, but well laid out, very modern, clean facilities. We did not use the kitchette, but it seemed very well stocked. We did use and were grateful for the laundry facilities in the basement, which were easy to use. Also an excellent location across from the train station.

I did not like that there was no one at the reception most of the time. I guess that makes me old fashioned. The Nespresso machine did not work properly in our apartment, but could not find someone to complain to about that.

Location (many shops and the train station nearby) Clean, neat room with a coffee machine and a private bathroom A welcome drink as a complimentary greeting Good soundproofing and a comfortable bed

No air conditioning, making it very hot in the apartment during the summer Complicated check-in (we had to help elderly people as they couldn’t figure it out) Weak communication (requested an early check-in by an hour but didn’t receive a response)

These are business rooms and we travel here (summer) for our vacations for context. - I liked the self service model very much, you get to handle your room and there is a room in each floor with supplies to handle it yourself, so privacy. - Washing machines were cheap and free dryers - Close the window and you forget there is a street outside. - Cleanliness throughout. - Good nespresso machine in each of our rooms, plus machine for capsules next to reception, though machine in one language only. - There is a standing fan in each room to help with heat. - Location is very very good. - Liked the keycard generation process to access rooms

- Lack of air conditioning made sleeping at night harder. - Mattresses not the best, but ok. - An inflatable pillow would have been way better than those provided. - Glass shower door spills water outside due to bad bottom seal. - Standing fan could have been quieter. - Instructions given to operate the building door on arrival (first access) weren't clear enough, we actually had to help one night two travelers that were lost on the given instructions just as we were; they knew english well enough to discard language barrier as the reason. - Since this place uses hotelbird software, we were lost on how to translate one booking for two rooms from booking.com to two independent rooms in hotelbird software. - Sink in one room leaked.

Very very clean, well equipped with dishes, good location, close to the central station, close to metro and also shuttle buses from airport. Close to supermarket

As the staff are only available during working hours, you can’t leave your luggage after your checkout for a couple of hours

The location is perfect, you are 2 minutes from the Bahnhof, where the U1 metro line is located, and this line is ideal for getting to all locations. Clean, tidy. The hotel will answer any questions you have on WhatsApp at any time and immediately.

I chose this hotel because it had a small kitchen where I could make tea. I didn't find an electric kettle, I wrote to the hotel whatsup and they sent me to my own floor to look for a kettle in the common room, but I didn't find a kettle there either. I had to look for a free kettle in the common rooms on another floor and I found one. I also didn't have slippers or tea cups. I had to drink tea in juice glasses. I didn't say anything to the reception about it, maybe they would have helped me, but I should have had one in the room from the beginning.

These apartments are very well located in the city. Near the bus and tram stations. 20 minutes from the airport by train. It is very convenient to check in and check out of the apartments. We really liked that you don't need keys, only an entrance card. There are cafes and shops near the apartments. It is very easy to walk to the very center of Vienna. The apartment has everything you need to cook. There is also a dishwasher and all the facilities to use it. Although the house is on the street, it is very quiet inside. Good sound insulation. Clean, cozy room. Comfortable bed. Shower.

We have no comments.

The location is great just 100 m from Wien Hbf.

**** There is no air conditioner********

The stuff is so good. The reception team always helps us so kindly. It was so good. I deeply appreciate all stuff and cleaning people. Zerina Helped me with the dentist's issue. I could not explain in german, However, She called to Dentist to make an appointment, It was Hero, My pain tooth issue has been fixed. So Reception team always helped us so kindly, They are the Best in the world. Again, I deeply appreciate all staff, Everybody was so kind and so helpful. I cannot explain it in words. Thank you so much.