Very nice, clean, comfortable. The food was very tasty. The staff was very helpful. Ski in, ski out, just few steps or few steps to a bus station both direction - to cityXPress or Trassexpres.Two swimming pools, large sauna world. Children were excited about the huge playground area. Large room, we stayed in the new building in Junior Suite. Just perfect.

A glass wall around entrance door to the room are very nice designer's idea but it is not very useful. There is a noise in the room and light from the corridor but they promised to overshadow it soon at least. The staff in the restaurant could do a better job of refilling the food. It happened that almost an hour before the end of the breakfast/dinner, the food was no longer refilled. And family sauna could be much bigger, it is always overcrowded.

Overall, we really enjoyed this hotel! We are a family of 5 and we stayed in the new part of the hotel. We had a room with 3 twin beds for the kids, a pull out sofa bed and a double bed. We had plenty of space and the room and bathrooms were very modern and updated and clean. We faced the back of the hotel which is the hillside where donkeys, sheep, goats and chickens graze! It was so charming and relaxing to watch the animals on the hill. It's a very quiet location. We enjoyed the swimming pool and the family spa. The food was also delicious! Our kids loved the buffet and so did we. One aspect that really made our stay special is that the owners have their dog in the hotel! My kids LOVED petting and playing with the dog. It just made it feel like a family-run hotel.

The only drawbacks to this facility are that it's a bit far from Zell am See for young children to walk. For older children and adults, it's totally fine - about 1 kilometer. So we drove and parked at the Hallenbad to get to Zell am See. We would've given this hotel 5 stars if there was more for kids to do there. Unfortunately, it rained the entire time we were there. We would've love to have had a room where the kids could play board games, or maybe an indoor playground, or a covered playground outside. There is a playground outside, but it's not covered.

Great hotel for family vacation. We have to give the highest feedback for overall impression. Quality of food is at a very satisfying level with a good variety of meals. Hotel is clean and service is excellent. Staff was helpful and friendly, and I would especially like to give special thank to the Slavica, Ankica, Dusanka, Tamara and Monika, which made us feel whole vacation like home. Swiming pool was warm, playroom area great and kids enjoyed a lot. Ski Bus station is at 30m from hotel.

Nice family hotel, close to city centre and 30min by walk to the cable car. The varied breakfast, good also for vegan. Very nice friendly staff.

maybe it will be good to replace the furniture in the room with more modern one (we stayed in the main building)

Breakfast and dinner buffets were great. Friendly staff and a great spa (indoor and outdoor pools and sauna).

Wifi wouldn't connect and they were not able to fix it during my stay. There was Wifi in the lobby area but it was slow.

Great place, Thomas at the reception is extraordinary. A great hotel with a lot of things for the kids to do. Will certainly recommend!

great facilities - new rooms great. Johnnie the barman was a star.

staff sometimes suffering from late season tiredness and forgetting elements of hospitality.

-I liked the location and reception staff - There is free parking available

- The restaurant supervisor was screaming and raising his voice always

Very nice room, view could be better but we got a free upgrade. The breakfast had a very nice view of cute little goats, the food was nice. The spa was also very nice.

Everything was nice!!!

Only that they don't have alacart restaurant