The staff are kind and flexible , breakfast is really good

Need to improve in the cleanness of the room, the bed mattress is not comfortable

A really well set up hotel in a fantastic location. Our room was particularly well appointed, and all the facilities available made a very pleasurable break. All the staff we met were very helpful

Parking is an issue here and I managed when turning to scrape the car bumper slightly as a result. It will be an expensive repair. Make sure you use Google Maps to find it as getting past and under the railway line is a challenge for the first time visitor. And when turning, watch out for the low granite kerb outside the main entrance. It carries a number of scars!

the location room view direct access to the lake staff are friendly reasonable price free parking area

-Breakfast buffet is limited and needs enhancements. -check out time is very early at 11 clock also they charge 50 EUR for every additional hour after check out time where other hotels usually allows you to stay extra hour for free. -parking area is small and you may end up with no parking. -they gave me a guideline paper translated to my language explaining how to use the accommodation properly with additional information of forbidden things and the due charges if i lost my room key it made me feel uncomfortable and not welcomed!

The hotel is much better than the reviews written about it. In addition, it is only a 5-minute pleasant walk to the center along the lake. Your windows will be 10 meters from the water. Breakfast and dinner are quite good.

Everything is good

Stunning location and view Great facilities Staff lovely

Management a little inflexible.

It has nice view.

Did not have elivator

I was here to watch the Europa Cup women's slalom races in mid-January. I was welcomed warmly and treated so very nicely. I was traveling alone (meeting up with friends at the races), so I appreciated the warmth and professional treatment by all staff. Especially kind were the front desk attendant and the dining room attendants named Dragana and Nikolina. The exercise room and saunas were spot clean and fresh, with ample towels, showers and changing rooms. The attendant explained all the areas to me. My room had a most splendid view of the lake with the mountain backdrop. It was a short walk to the bottom of the racing location. Breakfast and coffee (cappuccino/espresso) was very good, many choices. `

Room with balcony directly at the waterfront, amazing view, spacious room, good location, easy check-in, different saunas available, ski-shuttle available

heating in the room couldn't be adjusted, no vegan options at breakfast, there should at least be Hummus & Avocado available for everyone; some music in the wellness area would be nice;

The best location of the hotel is directly on the lake with its own beach. The view from the window to the lake is amazing. Immediately extended the stay in the hotel to stay here for one more day. Delicious breakfasts and dinners in a restaurant with a view. Very kind receptionist.

Loud music was played in the next room until 1.00. They did not respond to our requests to make it quieter, and there was no one at the reception at that moment.

Excellent staff, VERY friendly and nice. Check-in was fast and smooth. Excellent location and views of the lake. Right on the lake front side, which is amazing. It is nearby everything you need from the shopping area to the city attractions. The room is well maintained and clean. I was given car parking, which is a big advantage. I really enjoyed my stay. I can't think of anything that I didn't like.

None