Very good location. Practical apartment. Had all we needed for a three night stay waiting to move into our new house. Yes - it’s a bit dated and furniture has some minor stains, but the apartment was clean and everything worked as it should. We were on the first floor and as an added bonus we had a small balcony by the fire stairs. We had a few questions before moving in and staff was very helpful both by phone and email. I was a bit worried because of reviews but we were very happy with our stay.

It was quite spacious. Nice hot shower. Clean. Warm space. Metro around the corner.

It was scary as we were unable to get in as we were sent the wrong pin. After an hour luckily another lady had to check in and she got in. Without her we would have not been able to get in the check in box either. We were unable to call anybody. No phone number was working. No staff to tell you where the room is. Very confusing 😕. Only through luck we got in from the freezing cold. There was no staff at all for any info.

Convenience for our needs

On basis of staying here a few years ago we booked quickly on memory of a good experience without going into detail, we would have liked a little more facilities like a microwave and delft which would have facilitated a light meal or two, but this was an expectation which careful reading of details would have clarified .

Everything was perfect except cleanliness especially the number of days like room service after 4 days but it was once only. Still, it is clean, rightly placed, with very cooperative staff and for me, it is a perfect location, business and leisure.

Almost everything, i even extended my stay

Totally remote check in.

No instructions for check at booking.. Entrance card programmed wrong, but staff solved the pronlem by telephone extremly fast.

I liked having a separate space downstairs to work and a sleeping area upstairs. Also one appliance in the kitchen did not function but this was repaired very quickly.

The facilities have seen better days, a little renovation would make it a more attractive place.

Everything was perfect!

Clean room and bathroom, good internet and TV (including option to log in to Netflix), central location, free parking on Saturday and Sunday around the area on the streets close to the hotel, quiet location

It was very comfy and the neighbourhood was fantastic

Little more flexibility on checkout and check in

Good access and easier process for check-in and check-out. Kitchinware and tableware help me also when I buy some food from supermarket.

All self check-in worked perfectly.

There could be a few more coat hangers and mirrors than there currently are.