The hotel is in a quiet suburb, although it has considerable grounds of its own which gives the impression of being in the countryside when one is inside. The lady on reception was very helpful, and as the hotel has no evening restaurant, she kindly booked us into a restaurant a few minutes away in the car. Our room was comfortable and clean. Breakfast was of good quality and with a nice view out over the grounds. The building seems old and has considerable charm.

The hotel entrance on the road is not lit up, which made the sign hard to find in the dark. The grounds are neglected and run down, although this does not affect the inside of the hotel, which is in good condition. There is nowhere to eat immediately close to the hotel if you need some supper. There is also no tea or coffee in the room. We were disturbed in the middle of the night by someone coming up the fire escape and shining a torch into our room: they were calling out and seemed to be trying to get in. Either there were no staff in the hotel, or they did not know what was going on. Note: this disturbance was not the hotel's fault, but the lack of available staff meant that there was no-one to stop it.

Family hotel nicely decorated. Owner / staff very friendly. Reception went very well. Breakfast was good. Special mention for Bella the dog

WiFi

Because it is a relative small hotel, the welcome was very personal and warm. I had a nice conversation with the lady of the hotel and loved the park-like environment. It is not in the centre of Mechelen, but you can still walk to the centre in 30 minutes.

Staff are super nice, very clean room and the breakfast was different every day!

the position is a bit far away from the center, if you have a car it’s perfect but we didn’t have.

Nice and quiet place not so far from city center.

Nice and clean, quiet location close to Mechelen. Friendly staff. Good value for the money.

That booking.com supported us very well despite a horrific experience. That they provide towels.

Very outdated hotel, doubt that this is 3 stars. Would be great if this can be checked. See room pictures and other reviews. Also very far from the center of Mechelen. Very rude host, who sent us away before we could stay here even though we paid. Because we asked if we needed to pack towels (full story see google reviews). House was completely closed and no one answered the door when we arrived. Except for later a barking dog and later an extremely rude and blunt host. You can see responses to other reviews here to give you an image of the hosts attitude and interaction. Never an acknowledgement of the host side in bad experiences, never an apology or any other professional response. Always a blame towards the guests. The host told us she didn't want a bad review on booking and that was the reason for denying us entry to the ready paid hotel. Also left us completely alone in how to pro end with refunds/last minute cancellations mentioning we should figure it out with booking.com. Clearly the host did not want booking.com guests, which is surprising as hotels can choose to partner or not... Also important to mention all this happen on Christmas eve and my wife was pregnant, although it sounds poetic that Maria and José (mine and my wife name) didn't had a place to stay on Christmas eve the reality of it is far from pleasant.