A 5 star hotel which provides all facilities within the 5 star category. 5 minutes from the beach and close to supermarkets and other restaurants. Its 20 min from Burgas airport/railway station. Dinner,Breakfast was interesting with multiple options and good spread with recurring fillings. Drinks are chargeable which is obvious. Room is too spacious and all have the sea view. Has a bathtub and shower cabin with minibar. Air conditioning is OK but the sea breeze itself suffices. A good sized balcony comes with the room.

The shower was choked up but didn’t stop from using the bathtub hence was not much of an issue. The property need’s refurbishment since it looks like it’s been a while. Its more of a legendary type property.

Spacious rooms with sea view. Nice and large bathrooms with everything you need available. Very good spa. Nice lady working at the reception. Delicious food. They also have vegan options available, I'm not, but I think it's a good addition to the menu.

Grumpy Piccolo, instead of helping you, scolds you for not being able to enter through the door with a large suitcase. Flat and collapsed mattress, quite uncomfortable to sleep. The hotel needs a good facility manager, in many places there are torn sofa cushions, small damages and etc. Lack of enough tables for two in the restaurant, during the pandemic you are forced to dine with eight other strangers on a big table.

Room was big clean and spacious. Balcony was clean with views over the Black Sea. Wi-Fi very good. International TV channels via satellite. Inside and outside pool were nice. Sauna's were OK. I liked very much the rain walk and showers with cold and warm water in the same time. Bridge liaison with the beach is amazing.

Breakfast was OK, but needs improvement. Bathroom need renovation. The room needs renovation too. TV too small for the big room. Furniture is old and need to be changed. Not all the sauna's were functioning. Sunbeds were old and not working properly. Receptionist were busy to verify the room with the cleaning service at the check out instead of making the chech out process faster. I waited 15 minutes for the check out to be done, even so we paid for the room at check in when we arrived. The hotel does not meet requirements for a 5 star hotel.

The hotel was very nice, the apartment was spacious and very clean. The food in the restaurant was tasty, and the selection for breakfast was huge.

The restaurant closes at 10 pm and the bar at 11 PM. It's kind of weird. The second car park is on kind of a field, and it gets muddy when it rains with a huge puddle at the entrance.

The hotel is really nice and the facilities are good. There are a lot of saunas, interior pools with salty water, a pool table, a nice garden, and lovely exterior swimming pools. The beach is accessible directly from the hotel which was very nice.

The surroundings were not very pleasant and there was a lot of garbage on the streets. What he hated was the fact that almost every night we had a bad smell of fried fish in our room. Our room was located on the second floor, on the same side as the restaurant. From around 6 PM when they started cooking and until 10 PM, a strong and bad smell of fish was constantly coming in through the ventilation, as well as the hallway. We addressed this issue and the staff acted like they had no idea this was happening. Later on, they admitted that this was a known issue, but they did not change our room, claiming that all rooms were occupied. As a friendly piece of advice: If you ever get offered a room on the second floor on the side of the restaurant, do not accept it.

The staff is nice and polite. The room and bathroom are nice and good. The bed was really comfortable. All the rooms are facing sea and had balcony. The restaurant was nice, clean and well served with delicious and different to every taste food. At the hotel back is the famous Pomorie lake with its healing lye which me and my wife used to treat ourselves for free from the lake. I consider the Grand hotel Pomorie  as a Spa and balneological centre.

In the that high price it should be included one or two procedures like massage ect. The safe in the room was locked. According the instructions next to it, the safe is opened and I have to chose the combination to lock my stuff. The parking area for the hotel was crowded so I had to find a parking space somewhere outside that was so difficult as it was also crowded by people's cars, coming for the beach. Please, extend the parking area for the hotel guest only.

Everything was perfect. The food was very various and very good. The spa has all the facilities you need to relax.

The only thing I did not understand was the fact that at dinner (included in the accommodation) there was no water. You must pay for it. And another thing: in the room was a bottle of wine presented as a present from the hotel, with no price on the card. At check out we had to pay for it. These are subjective matters, things that I did not find ok, but no reason to note this hotel bad. It is a beautiful accommodation and I recommend it.

Splendid hotel - clean and spacious rooms, all of them with perfect see view. Comfortable beds. Breakfast and dinner are delicious - variety of dishes including even sushi, not the same food all the time. As the hotel is functional year round, they have permanent staff and thus secure great service. The indoor facilities are also to be recommended - even in bad weather conditions, there are pools and SPA of great quality.

Only thing is that the hotel already needs some renovation - cleanliness is perfect, but carpets and some of the walls are already a bit worn out. Of course this can't ruin the overall excellent stay.

Everything was great!

The dinner could include more cooked meals...it was most like fast food type

Inside & outside pool's, sauna's & jacuzzi were OK but needs to be renovated. TV is too small for the big room. International TV channels via satellite. Wi-Fi was OK. Personel was polite.

Balcony and the entire exterior area of the hotel was infested by flies! Bathroom needs improvement. Room needs improvement too. Furniture is old and need to be changed. This is not by far a 5 star hotel, maybe a 4 star with indulgence.