The staffs were so nice, very polite and responded to my requests and helped me sort out my hotel issues right away, I feel their warm greeting and welcome attitude at the reception desk, esp Ms Oumaima, I just feel she is like my family. Motel room was so clean that my nose didn’t sneeze the whole night even I got allergy to other hotel carpets, this is is better than the 5 star hotels, the bedding are neat and tidy and no wrinkles, room also comes with a few pieces of welcome chocolate and free bottles of water, free coffee and in room refrig and microwave etc.

The room carpet looks a bit old, in the morning people walk by the door or car return to their room is a bit noisy.

Basic room - clean, comfy, quiet, conveniently located. Breakfast was sufficient and well-prepared.

Unfortunately, the breakfast service area and seating areas were crowded. This was in part because the patio was not being used since there were wasps outside. In fact, they flew in through the door whenever someone would go out to the balcony and realize the wasps were there. If the patio could be enclosed, either by a summer screen, or permanently, it would enhance the property and make the experience of breakfast much better. Also the food service area gets really crowded which disrupts the flow-through.

Very clean, brand new rooms. I love the 4, yes, 4 lighting options at your bed side. A ceiling light, a night table light, a personal reading light and an ambient light above the bed. Very practical when your partner wants to sleep. Also, USB and USB C outlets everywhere. Bathrobes and slippers, awesome for this price. Food is good. Staff is friendly and professional. Unbeatable!

Nothing

The location is perfect. Very close to Ottawa downtown and very quiet during the weekend. It offers free continental breakfast and free parking! Very clean. Highly recommended for families on a budget!

Bear in mind that beds are double and not queen-size, which may be a nuissance for bigger guests. Breakfast is continental and does not offer a lot of hot options like scrumbled eggs or sausage. A/C was a bit noisy, although we didn't experiment with fan speeds. Overall, great value for money!

We stay here every year, less busy then Ottawa, clean rooms, friendly staff, great continental breakfast. We didnt use the pool this time but its nice to know its there and clean, we did have coffee out there.

Im a big guy and the toilet was too small, needs an oblong one installed, it shouldnt interfere with opening of the door.

The room was very clean. The attention to detail is noticeable. They leave a bottle of water, chocolate, and coffee in the room. The front desk service was fast and friendly. We really enjoyed the service. Breakfast has few options, but it's good. The location is good. You can quickly reach Parc Jean Drapeau and the tourist area of ​​Ottawa (by car). Nearby there are several options of fast-food restaurants.

The place where breakfast is served is very small and it was quite congested the morning we were there. My mistake. I hadn't read the information that the pool wouldn't be accessible until mid-June and this was a frustration for my kids.

Close to everything and easy to find. We were literally 10 - 15 minutes from the places we were visiting. Nordik Spa, my friends house, Costco, the Casino and Thrift stores.

Didn’t like the hangers in the closet. Two more pillows would have been great. Also it would have been nice to have a hot breakfast with bacon and scrambled eggs included with the cold breakfast choices.

Comfortable bed Tranquil place. I came to check out 5 minutes after breakfast was closed, but the reception and the ladies in the kitchen did make a plan for me to eat something before hitting the road. Something small, but that really gets appreciated.

Heating takes longer Bathroom floor was freezing. Not sure if the heater can be extended to the bathroom.

Excellent Customer Service ~ Staff went above and beyond!

Breakfast was great - everything you need to get up and go. Consideration could be given to the layout of the breakfast area (moving the toasters one end of the area to help with the flow when there are large groups. Excellent!

The location is very well kept, the staff is very friendly and accommodating. The room is very welcoming and comfortable. The amenities are phenomenal, the jet tub room is my favorite and I return min 2x a month because its so comfortable!

I have no complaints. Only suggestion would be to offer the free breakfast till noon for those late risers so they can check out eat breakfast and be on their way :) !!