The rooftop restaurant is to die for! Modern hotel. Comfortable room size and safe.

The location is a bit odd. Working class neighborhood and if you are a walker you have to inquire about the routs to take. Google maps chooses only the quickest routes … not the safest. Some working class restaurants in the area.

I recently had the privilege of staying at 4 Sur Hotel, and I must say, the experience was nothing short of remarkable. From the moment I walked through the doors, I was greeted with warmth and genuine hospitality that made me feel right at home. The standout feature of 4 Sur Hotel was undoubtedly their incredible staff. The level of friendliness and attentiveness displayed by each and every team member was truly heartwarming. It wasn't just about delivering a service; it was about making guests feel like a part of their extended family. Every request was met with a smile, and they went above and beyond to ensure that every aspect of my stay was perfect. One particular instance that truly touched my heart was their effort to accommodate my dietary constraints during breakfast. I mentioned my dietary preferences casually, and to my surprise, the kitchen staff prepared a special breakfast tailored to my needs every single morning. It wasn't just the food itself, but the thoughtfulness and care behind it that left a lasting impression. This level of personalized attention truly set 4 Sur Hotel apart. Beyond the exceptional service, the hotel itself was a haven of comfort and elegance. The rooms were meticulously maintained, providing a serene and cozy environment to unwind after a day of exploring. The attention to detail in room amenities and decor spoke volumes about the hotel's commitment to guest satisfaction. The location of 4 Sur Hotel was also a major plus. Situated in a convenient yet peaceful area, it offered the perfect balance between accessibility to local attractions and a peaceful retreat away from the hustle and bustle. As someone who has had the opportunity to travel extensively, I can confidently say that 4 Sur Hotel stands out not only for its amenities but for the genuine care and connection they establish with their guests.

The array of breakfast options was perfect, eggs, fruit, coffee, hot chocolate, tea, potatoes, arepitas, cold cuts and cheeses, soup, cereal, you name it. Plus the staff was super sweet, plenty of seating at the terrace to enjoy breakfast with the view of Medellin. The front desk staff had wonderful recommendations for shopping, tours to Guatape, and even nail salons. Paula and the rest of the staff was amazing. The fact it was next to a supermarket and down the road from a Panaderia (Bakery) is very convenient for little things you may need to buy last minute while on vacation. This is a brand new hotel located in a quiet area, so you can definitely rest at night. Not as loud as El Poblado & just a short 10 minute taxi ride away from all the night life, restaurants, and more. 10/10. Can't wait to be back.

The staff were lovely, they had very little English but were so helpful and smiley. I don’t know the girls name on reception or the bell boy but both were so nice to us. It’s a very modern hotel with a lovely rooftop view where breakfast is served.

The room should have been cleaned daily, even just to empty the bin, and top up toilet paper and soap. We had to ask for this to be done on our 3rd day there.

The stuff was very nice and sweet, trying to help and recommend us good trips. Rooms was comfortable.

We stayed for 5 nights and had service in room only once (taking out trash, toilet paper, towels) - but I think if we would ask that they would change it - so thats on everybody preference. We also had some mosquiotes in the room

The staff made us feel at home. They always greet us with a smile. They were looking to help us on any thing that we needed, including transportation. Paula, one of the receptionists, was an excellent person. She guided us on how to plan our trip. I highly recommend this Hotel.!

No complaints.

The staff was very friendly, they made us to feel like home.

We were surprised with the area to start with but Paula showed us around and made us to change our minds about the hotel. Please do not be turn off regarding the area, it is not bad and is near of all de amenities.

It's a nice, new hotel. The staff is excellent, they help with everything. The location is good, outside el poblado, so the prices are lower, but it's close enough so you can walk to it if you want.

The breakfast isn't the best. No variety, the food is cold and juices are warm.

it’s small but very central to the places you want to be in. staff super friendly and happy to help at all times. would stay here again next time i visit. they help you with transportation as well so easy

the only thing is the beds are kind of hard and uncomfortable

breakfast was nice. the juices where fresh. could do with a better toasting machine and maybe some pastries like croissants etc. overall a good breakfast.

the entrance system to the hotel could be better. not very safe having to wait on the road side whilst waiting for the door to open. i recommend a member of staff to meet and greet customers at the entrance.