Overall good experience.

The trains passing by cause quite some noise, so either need to sleep with earplugs or waking up during night. Would it be possible to consider installing more sound proof windows in the future for the rooms facing the railway? Another noise issue: Both of the nights I was there, I heard some strange noise of furniture being moved or similar at around 3am. Quite peculiar that it happened at the same time of the night both nights. Due to the same time both nights, and the sounds also being the same and in the same sequence both nights, I was wondering if this noise could be caused by some automatic/timer controlled mechanical parts of the ventilation or similar? Perhaps is it possible to tune it to avoid noise during the night?

Spa was amazing with various options and also spotless. We've tried one of the best peppermint tea ever. Breakfast buffet was out of this world, so was the bed & the pillows. Everyone at the reception was so lovely as well. I felt it was a bit unorganised, as we got there earlier so we purchased a spa pass from 1pm instead of the one 6pm, that it was included. We were told we will be getting our bathrobes at 3 pm, when the check in will be completed, however the same bathrobes were in the spa area ( we were told they were reserved) and we had to walk thru the lobby, up to the reception wrapped in towels, only to realise we didn't have them in our rooms either. This was afterwards resolved l, but I feel it was such a mess for something that could've been done differently, given the fact that the booking was fully paid in advance, so we weren't going anywhere but the spa with these famous bathrobes

Spa is beautiful and diversified. Location next to the sea is pretty Brasserie Carl is stylish and overall good - Quality of breakfast excellent with limited choice Rooms are modern and clean

Staff could have been more proactive (explaining that you have to register for parking without me asking on day 2) and knowledgeable. Experience in the lobby bar medium (red wine at 5°C including cork, food order took very long) Felt a little ripped off when switching for brunch on Sunday for a surcharge of 35€ per person (already paid for breakfast) when brunch is essentially the same like the breakfast, just 2 hours after... Beds for me personally too soft

Absolutely everything was likeable! The hotel was spotlessly clean, staff provided great service and were also very friendly yet professional. The spa included so much variety. The breakfast buffet included everything you could think of. The beach is right across the road with a lovely setup. Even rooms just 1 floor up such as mine with a courtyard view, actually include a sea view too, which was a fantastic surprise!

I liked everything.

• Free parking • Beautiful hotel • Facilities • Cosy lounge area • Cocktails on request, best Mojito! • Room has everything you need • More then enough towels • Fantastic sea view with balcony • Huge variety of breakfast choices… a lot was organic and homemade from juices to chocolate paste • No keycard but small badge • Good bed/pillows • Check out online Gives a real holiday feeling!

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the staff is very nice and helpful. The spa is great and offers many different options to relax in a comfortable atmosphere. The food at the restaurant and in the lobby is also very good and of high quality.

The glass sliding door in the bathroom wasn't optimal because it was quite noisy to open and didn't give full privacy in the bathroom.

The Spa is excellent - especially enjoying the very warm sauna, and the many jets in the big center pool.The room was also very nice, with a comfy bed. Location is nice, with many ocean views.

I would suggest they build the spa - in the "conference building" instead (on 1st or 2nd floor) - so you could overlook the ocean from sauna and spa - with this excellent location - its a shame they haven't.

They surprised my husband with small cakes on his birthday the day we arrived which i didn’t expect that they would do that even they said they don’t have package deal for my ideas. But they really made effort with everything greeting card and cakes it was excellent.

The staff on the breakfast checking us like are you sure you you’re checked in with breakfast included. Omg. That’s terrible. I never experienced that from other hotels.

The spa is exceptional, one of the best equipped I've been to. The massages we got were absolutely divine, completely recommend. The rooms are comfortable and the food was good. The breakfast buffet is a huge plus.

The staff wasn't very friendly. The service at the restaurant was really slow/not very attentive, given the price of the meal. The pillows on the bed could be softer.

We stayed at the hotel on New Year's eve with our baby and agreed with the staff 2 months earlier that they would give us a room away from the main builiding where we would be least disturbed by the party that they held. We had a very quiet room, slept great and enjoyed a nice breakfast in the morning. The room was also very spacious and clean. The staff was very friendly and welcoming. All in all a great experience.