Awesome Pool, Nice Fitness activities, Awesome Coffee Bar “insomnia”, The Hunter Steak House, The Vespa “ Italian Cuisine” were Fantastic Food and Great Service!!!

The Buffet was very weak, the dessert selection was not tasty!!! The Beach was full of seaweed??? Hello get an ATV and rake system like they use in baseball. it’s picturesque but disappointing and your loosing out on clientele!!!! The Music were Super Weak, better lighting effects, better sounding Microphones for vocalist in Show Need to pump up the jams on certain areas of resort and Club was weak!!!! Casino was a Joke!!!!

Majority of staff were fantastic, the food variety and options for someone who is gluten free were great and staff were helpful with this. The hotel offers a good mix of fun, music and activities but also a great place to relax too. Special mentions to Ludwig (manager), Francis (pool) and Jeffrin waiter in Diamond club beach bar and Italian.

The only fault we have is that the service at the hunter steak house was poor. We sat on the outside terrace, people who had sat inside said they had a good experience. We ate their twice and the same waiter was rude both times

clean and quaint

they moved me 3 times before my room was correct and the food wasn’t the best

Food: We found the breakfast at the ELEMENTS Buffet veryyyy good. It was varied and complete. The salt and pepper shakers weren't working very well, other than that we really enjoyed breakfast and all meals in general. On our first night we tried the TANDORI restaurant Indian Cuisine, and the food was spectacular. PRO TIP: Ask for the basmati rice as a side dish, it's the best!!! On our second and last night we tried the PESCARI restaurant Sushi & Ceviche, my partner and I had ALL the rolls, it was a very fun and rewarding experience. The rolls were good overall, but our favorite was definitely the "ceviche roll". Every meal was generally very good! Service: In terms of service, we were overly pleased with how personalized the service was. Everyone, absolutely everyone, was very kind and very attentive, we had no problem with any of them. We want to give special thanks to Pedro, our butler, who was always super attentive to all our needs. He always went above and beyond to help with everything. Thank you Pedro for making our weekend a wonderful stay! It is also worth mentioning the special treatment we had from Marcos, at the main pool bar, as well as Katherine! and Salvador at the Munchies snack bar! We are very pleased with absolutely everyone. Entertainment: The resort has several activities during the day, we thank Pedro once again for sending us the itinerary for the current day every morning, so we didn't miss out on the activities we were interested in. The foam party in the main pool was so much fun! We had a really great time! The theme parties at night were also a lot of fun, I liked the part where the songs were choreographed and we got to follow along. My partner and I were laughing because we hadn't even left the resort yet and we were already planning when we were going to come back. It was a very pleasant experience.

There really isn't much to say about what we didn't like because our stay was exceptional, but we did have some problems with the room amenities. For example: the coffee maker was not working, we reported it and it was quickly replaced by another one! The television was not working either, we also reported it and a guy came to fix it. The DJ who works at EXCITE Sports Bar and Lounge wasn't very good, he didn't vary the songs and it was just pandering to the American crowd. The transition between one song and another left a lot to say. We didn't like the DJ of this place at all.

Unlimited drinks and food

The club only plays one type of music and doesn't take requests it would be so much better if it was a variety of different music

The staff was the highlight of the trip (shoutout to Yudy, Rudy, Rosa, Yudelki, Surelvi, Adrian and all the other amazing staff we met). Everyone was extremely friendly and welcoming. The food at the buffet was pretty good and they had plenty of options to choose from. The hotel seemed a bit far off from the city center and the airport (taxi ride was 50 - 70 dollars). The pool was great and we were able to book an ATV excursion through the hotel. Overall, a solid experience.

The hotel was far from everything!

All around was a pretty good experience.

The only thing I can say that I didn't like was the dress code. They gave me and my guest a hard time about tank tops and halter top shirts in the resort restaurants but allowed others with the same tops to enter.

The staff! I kid you not . They were warm and welcoming. All the shows at night were excellent. from the Chic Angels to the Vibe team shout out to Ray, Ruddy, Julio, Siri and Santiago they kept it flowing! And there is the Physical Fitness crew aka Big Papi! he was awesome! Also some special bartenders and waiters Marco, Fabio, Mirabel, Roberto and Juan also Ysabel. I feel like I’m missing someone. But honestly it’s the staff that really makes a place memorable. the food… excelente! My faves was the buffet for Dominican night and then there’s Hunter’s(chef’s kiss!) but honestly they were delicious! it is a smaller resort which is great, I feel like folks are more attentive. oh and how Can i forget Elvira and our butler Esmirina! they have such great hearts.

nothing. I will say I did choose to do Diamond club so I was closer to everything not sure if I can be bias here.

Beautiful, hip, chic, atmosphere. loved the food! Enjoyed the workout classes in the morning. Exceptional spa. Nice size room.

Night life was a little generic/mainstream/cheesy but just a lil. Was a fun time all around. Just make sure to leave the resort to see the cities and other beaches.

excellent staff in every position !!! polite and helpful !!! great food !!! great organized shows and fun !!! facility very clean and tidy !!!

no bathrobes and slippers in the room :( the hotel does not organize transfers "from" and "to" the airport : ( no currency exchange point : (