-Wonderful place in a good location, very close to the main train station, a 5 min walk -Great neighbourhood with places to see in walking distance -Colourful rooms with all amenities -Great breakfast, cafe and bar - loved their breakfast spread, nespresso on tap :D, free wine 5-6 pm -Nice touches such as chocolates on every floor if you take the stairs, 100 dkk voucher for the bar across the street if you skip housekeeping -Small but equipped gym -Extremely helpful staff, especially Alexander and Mads, both of whom had great recommendations and such enthusiasm to make sure you enjoy Copenhagen as a visitor. They know so much about the city and recommend places that may not even be on your list. Others at the reception were nice too. I loved my stay here.

I can’t say that there was anything I didn’t like except perhaps really tiny trays next to the bed which was due to lack of space for bedside tables

I can't say enough good things about the hotel, its location and staff! A big thanks to Cristian and all the staff who throughout my stay were all very friendly, caring and wonderful. The location is very convenient - less than 5 minutes from the train station and yet quiet. The room and facilities were clean and comfortable, wifi was good, and breakfast was generous with free coffee throughout the day. My departing flight from Copenhagen got cancelled last minute and the staff was very helpful in booking an extra night, and offered the option pizza delivery and a great cocktail with the extended happy-hour rate :) As a solo traveler, I felt safe and very comfortable - I highly recommend this hotel!

Nothing - the hotel is great.

The location is excellent - a short walk from the central station (train and metro), and close to some great attractions and sights. The breakfast is really good, and it was topped up/tidied regularly throughout the breakfast period. The staff were all friendly and helpful.

Our room had a really soft mattress that moved like a waterbed when the other person shifted. For a 3 night stay it was bearable, but any longer might have given us bad backs.

The staff was amazing! Very knowledgeable and extremely helpful. The hotel was very clean and the beds were comfortable. The hotel was conveniently located near the train station, a metro station and Tivoli.

The bathtubs were very deep and not easy to get in and out. A grab bar would make this less dangerous.

the staff where amazing and the coffee and happpy hour was great

location

Plenty of space in the room, different types of pillows to choose from (flat, firm, fluffy), great breakfast, nespresso machine available to use, free fruit in the lobby, complementary hair conditioner in the bathroom, windows perfectly blocking any noise from the street, hotel staff very helpful with suggesting nice places to eat, location close to the central station, wine hour

The only thing is that the shower doesn't have it's own floor so the whole bathroom floor is wet after taking a shower.

Prime location - 3 minutes walk from the central station. Big room for 2 adults + 2 kids. Comfortable bed Super nice and helpful stuff Air conditioning Good breakfast

Some of the breakfast tables are low and not so comfortable

The staff were exceptional: ;\We arrived at the hotel way to early to check in. The front desk person person offered to call us when the room was ready. Since we were traveling from the US, she said she would ring us twice and then hang up. How nice! Just one example. The room was nicely appointed and well sized for European hotels. Wifi was good. Breakfast was exceptional. I also liked the diversity of the guests. Not a business crowd. Many young hip and folks with tattoos and multicolored hair. Although we are in our 60s and 70s, I liked that.

I have a mobility disability and didn't anticipate that the elevator involved pushing a heavy door after it reached our requested floor. It was very awkward. If I had known about this elevator feature, I might have chosen to book elsewhere.

Place was great, close to Central Train Station (600 feet), but very quiet. Excellent breakfast buffet, most helpful staff both during and well before our stay (detailed answers and guidance on getting to and from the hotel as related to ship port and airport). Enjoyed the 1700 - 1800 Hours daily wine guests social (first drink free then at 50%). Special recignition to all staff, but especially to Lucas who went even further to ensure guests were doing well. Location to shopping and mass transit all very close, easy walks. Recommend this hotel to all.

No negatives for this hotel.

Terrific location near the train station, Tivoli Gardens, restaurants, and shops. The staff was friendly, the room had everything we needed and was very quiet, (towards the courtyard), and an elevator made it easy to bring up our luggage. The breakfast included hot and cold items, proteins, plenty of cheeses, fruits, breads, and pastries, coffee was available 24/7. We chose this location because it was halfway to the cruise ship terminal from the airport.

The room could have been bigger, but then again that would have cost more.