The location first and foremost is first class. This is the second time we have stayed at Dockside and we have never had to wait for longer than 3 minutes for a shuttle, which take around 7 minutes to get to Citywalk/the Parks. Location is also great for a couple of convenience stores (walgreens & 7/11) just outside the hotel grounds. There is also a KFC in the area but the hotel itself does quality southern fried chicken. Both Pool areas are really nice, rooms are great, really can’t say enough good things about this hotel, other than we have stayed here, we have stayed at Cabana Bay and we have stayed at the Hard Rock, and this is the one we keep coming back to. Food at this hotel is also a stand out worth noting, as are the poolside drinks (named after Wet N Wild slides) Another thing which is great that I don’t often see mentioned in reviews is the on demand movies on the tv’s in the rooms are free, whereas this isn’t the case at the other universal hotels we’ve stayed at.

There isn’t anything about the property we don’t like, the only improvement I can think of is a gate closer to the 7/11 as that would make a long walk a whole lot shorter, however I do understand why they don’t have one.

Good location and convenient for Universal visit

Pricy but reasonable, a lot of visitors so the staffs are always busy. We called the front desk a couple of time for service but never got answered.

The stay was excellent, and the room structure is very good. The hotel is well-organized, clean, easy to navigate, and the location is great. The Universal shuttle service to the parks works very well, being punctual and well-coordinated. The hotel is indeed large, and during holidays, it can get quite crowded, but it still offers great value. The Pier 8 restaurant also stands out, providing excellent service and options for celiacs or those with gluten sensitivity.

It could offer microwaves in the smaller rooms, not just the larger ones. Also, the air conditioning in the hotel hallways doesn’t need to be so cold—sometimes it felt even colder than outside at 16ºC. This is just a suggestion to enhance and improve the service, as the hotel is excellent.

Room was very clean and spacious, we were on 10th floor, no noise at all. No issues using the lifts, plenty of them. Laundry facilities excellent. Large pool with plenty of sunbeds available. Excellenty situated hotel for ease of access to International Drive and surrounding area. Bus service to and from parks was outstanding, never waited more than 5 minutes on a bus. Staff extremely helpful.

We liked it all.

Dockside is safe and clean and usually well staffed, including the housekeeping staff. There are ample lifeguards who watch carefully and do not allow themselves to be distracted. The food court has a wonderful, friendly, competent staff and a varied menu with many sides. I love the fact that unlike Disney, they always offer soup. And, the bus service is excellent and particularly helpful for help with scooters.

We paid as much for a single room this year as we did for a suite last year. That is not accounted for by inflation. For the price, I really think a microwave should be included, and I would have felt more comfortable had there been a grab bar in or near the tub. Also, the rooms are set up with 2 queen beds, but only one uncomfortable chair. Another chair would be nice, even if it's smaller. Also, the moving sidewalks at City Walk never seem to all be working at the same time, making it difficult for most people. The latter criticism is not Lowes' fault, but it's someone's fault.

Great place to stay on a budget. We asked for a room in a quieter side, she said no promises but the room we had was nice and quiet. The room had a coffee maker with disposable cups and coffee bags, a mini fridge, safe, a little closet with an iron and board. Laundry on the 3rd, 6th etc floors of each building. 4 dollars for a huge tub of washing and 4 for 1hr drying. Card/App or cash [coin machine available]. Laundry detergent sold on site too. Very handy. Ice machines on every level. The beds were comfy and lots of channels on tv for after park hours. We loved the microwaves, free coffee and hot water readily available in the dining area for self-catering. Free water and ice at the soda machines which is the same as the parks.There was a little food court and Starbucks but you can hop over to Walgreens at the intersection or 7-11 nearby. A few shops for meals nearby KFC, IHOP etc. The shuttles were regular and efficient, we didn't have to wait long both ways. Early admission is a bonus. Staff were friendly and helpful. Daily housekeeping, remember to put the I'm still Dreaming card on the handle if you are sleeping in. Overall, we had an amazing stay!

Autofan can be loud at times esp in the middle of the night.

We stayed at Universal’s Endless Summer Resort – Dockside Inn and Suites for 5 nights. We liked the following features: the cleanliness of the rooms, daily room cleaning, the fast check-in process, automatic check-out without the need to go to the front desk, regular shuttle service to Universal Orlando theme parks, the presence of Starbucks, as well as a big store within the hotel offering a variety of takeout food options, and the delivery of delicious pizza to the room. All these amenities together create a comfortable environment for guests visiting Orlando for Universal Studios theme parks.

However, there were a few things we didn’t like: during the room cleaning on the last day of our stay, my package of dental floss went missing. The staff might have mistaken it for trash and thrown it away, but nonetheless, this incident slightly tarnished the good impression we had of the stay. Also, the room did not have slippers or bottled water. If these two items were added, the stay at Universal’s Endless Summer Resort – Dockside Inn and Suites would be even more comfortable for guests.

It was convenient location. That hotel has everything you need. Cafeteria and Starbucks on site. The early admission to the universal studio is the biggest benefit of this resort. The property provides shuttle to the universal studios and the city walk which was a huge saving. The pool was nice and clean, it even had the sandy area for the little kids.

Didn’t like that none of the rooms had balcony. There is no cafe or any food that sold at the pool area which requires from you to go and buy food outside or order through uber eats.

Everything was great! Loved the resort! The food court had lots of options every day and it was reasonably priced. The easy way to get into the park via the shuttles was great. Made it so nice for us not to have to worry about parking there. Our teenage girls were able to ride the shuttle by themselves which allowed us all to be a little bit on our own schedules. The pool looked great but we didn't get to use it because it was only like 70f (too cold for me LOL).

I don't drink Starbucks but the line there was always half the way through the lobby LOL. So if you're a lover be ready to wait in line (no mobile order).

Great location with nice modern, large rooms and comfortable beds. The shuttles between the hotel and the universal theme parks were super convenient and ran approximately every 15-20 minutes from early morning until late at night. Loved the early admission to the park that was included with the booking.

There was always a very long queue at the lobby reception, whenever I went there, only 3-4 out of the 15 check in counters were open. We had to wait for over 45 minutes from the moment we entered the hotel until we finally got to check in. The rooms are everything but soundproof (we heard our neighbors from above, below and across the hall). On the second day, house keeping decided to skip the secondary room and cleaned only the main room and bath.