Quality Inn Robinsonville

The morning crew staff was perfect Mrs.Joyce is the best she provided the best customer service you could ever ask for it was PAST EXCELLENT it was ABOVE STANDARDS very very perfessional and she had the smile to go with it. I checked out and came back my room wasn't available yet she apologized and she was so helpful and down to earth she went to go help the housekeeper clean the room because she was running little behind which was understandable and she made sure that I only had to wait about 1 0 minutes she made sure that she got me a room she was so sweet and helpful she didn't just stop there she helped her clean the rest of the rooms and I've never seen that I woke up at 921 and called down to the front desk and asked what time is breakfast over with and she said 930 now anyone else would have been like we're getting ready to put breakfast up but she made sure that she waited for me to get out of bed and put on clothes the younger lady in Housekeeping let me know that if I needed anything just to let her know I stayed there 3 days and she told me that each day and to top it off I woke up a little after 11 this morning and called to the front desk to let them know that I was checking out but give me a little time because I had over slept and the owner said not to worry take my time I had taken a shower and everything and not one time did anyone come knocking on my door now that was love the only thing that I didn't like was the lady with the blonde hair had a very nasty attitude she was very loud and she had everyone looking at her she was at the front desk with Mrs Joyce she didn't speak to the customers nor did she smile I don't know was she having a bad day or that's just the way she acts I don't know because that was my first time visiting I enjoyed my stay though and I would recommend them to everyone and I will most definitely be back Thamks.

Housekeepers entered my room without permission. I was highly pissed. I will email corporate office. I only stepped out for a few seconds to get snacks. Other times my door was unlocked while I was in my room laying on my bed when housekeepers just walked in for no reason. I'm very suspicious. Other than those four incidents I was very content with my stay otherwise.

Good breakfast, comfortable bed, and clean towels

Shower was not cleaned, still had hair and someone’s shampoo bottle and soap inside, shower rod ripped from the wall barely hanging on. Our key to get into the building and the room did not work 95% of the time. It was a struggle to get in.

Breakfast was good. They’re starting to recover from the pandemic “meals”! Coffee available 24 hrs, hot waffles and breakfast sandwiches available.

Nothing! Everything went flawlessly. Absolutely one of the best Quality Inns I’ve stayed at. Very clean facility well maintained building.

I had booked the wrong weekend and arrived the weekend before. Staff was able to accommodate me on a holiday weekend with ease! Looked like they are ready to remodel with fresh carpet and paint. Great stay for the money!

Nothing

Bed's were comfortable . Room was clean . Breakfast had good selection of items. Staff were very friendly.

Would be great if rooms were updated. Looks as if they are replacing carpet.

The huge stair case. All staff spoke to you with a smile, always ready too assit.

Loved the spiral oak stare case 😍 and well lit 🔥 at night , close too all casinos 🎰. The check in clerk was super , super friendly and warm when I arrived pestered about a little mixed up. She listened and we worked it out together with a smile. My weekend wasn't ruined. I slept 😴 well, must need to rest and I received it.

Everyone there was friendly and helpful. Also my back has been surgically repaired with rods and screws and a good supportive mattress is very important. The bed was very supportive and comfortable and I got very good sleep.

There wasn't anything that I didn't like.

Very clean. The staff was very friendly and helpful.

We were on the 2nd floor and I had a little trouble with the stairs. We are going back the end of November maybe we can can get a room on the bottom.

Breakfast was good. Very quiet loved that. And it was absolutely perfect distance for me for what I came to town for.

Could have been cleaner. Paying attention to the walls and head board.