the room was really nice and spacious. a garage was available for parking too (€15 per day) the breakfast was nice too - local jams and fresh food. the location was great too. you are in the middle of the city

the opening hours of the restaurant kitchen could be a little longer (8:30 pm is not that long)

Lovely service, nice location, easy to reach all the means of transport, excellent stay we had!!

The minibar goods were too expensive, we could have the exact same ones in the supermarket next to the hotel for 5 times cheaper...

The staff - extremely friendly and helpful all the time; I was actually impressed on how nice they all were. The room was clean, breakfast very good with a large variety of foods and they were nicely organized per hours to minimize the Covid risks. The location is central; there is a 24/7 shop close by and the buss stop across the street.

The room seemed bigger in the picture than in reality.

Fantastic breakfast! So much different selections and beautifully presented. This was my favorite breakfast place in my travels of Finland.

Very nice staff in the reception. Also friendly in the restaurant when serving, but made customers to wait to be taken to the tables very long and ignored guests who were waiting. The room was very basic and boring. Nothing like in the photo.

I like everything especially the lady in the receptionist she was so nice, our check in time was 3pm but we arrived early in the morning and we are very lucky that our room is ready, we are so happy to all the services, the room was clean and friendly staffs.

none

Lots of options at Breakfast! Right in the town centre so lots of options for food and really easy to get around!

Nothing the hotel can do about this but I think it was near a club and therefore there was a lot of noise at night!

good location with some lovely restaurant the Frans and Cherie restaurant is lovely, amazing food. staff at the hotel are really ehlpful

location and friendly staff, comfortable rooms

I have never seen such clean rooms before. The light inside the room is perfect and makes you think you're seeing northern lights. No noise is heard from outside as well as from other rooms. But it's likely due to lack of tourists because of COVID. Breakfast is definitely perfect. The bus stop to Santa's village is right by the hotel. We didn't find any time schedule for the buses, but saw a bus by chance with web site address on it. I believe hotel should provide such information everywhere since one of the main reason why people arrive at Rovaniemi is Santa's village.

I didn't find air conditioner regulator. Sometimes it just turned off automatically made me open the window to get fresh air. Luckily there was a handle in the window unlike some other hotels where they remove it. No floor heating in our bathroom.

Cost-efficient option, bed, pillow, bathing cosmetics, tea and coffee courtesy, very lovely staff, bus-stop to Santa’s village nearby, sitting areas

sauna hours and cold floor