Nice hotel located near the centre along a river. Very good breakfast.

Probably because we were with 3, we had to stay in the rooms across the hotel (in the back on the other side of the street). The room was large but with large beds, not that much of space to walk along in the room.

The waiters in the restaurant of the breakfast were so friendly

The receptionist They are not helpful neither friendly No one helped me with luggages in the way out

Great room, with amazing AirCon! Everything was clean, had a good breakfast. It's a pretty decent canal-side location (if you're down for walking or biking to get to the center of Amsterdam). Close to convenience stores and restaurants/snack bars.

There was one evening where we requested two sets of towels and wash rags, and they never showed up. We had to go down the next morning and request again after breakfast. We also had to remove everything from the mini fridge because they fill it with unnecessary products. We're pretty sure they tried stocking things after we put our things in, which looked like an extra bottle of soda. We will see if they send us a final bill.

Lovely room with great views. It was my partner's birthday and the hotel staff arranged for a dessert treat and a lovely card from them addressed to him which was delicious 😊

Initially our bed was not up to standard. We spend the first night without a mattress topper because the topper we were provided with was very lumpy and the mattress was too hard so the first night wasn't a very comfortable one. The following nights however, we had a new mattress topper that was not lumpy and very comfortable!

Location was great and a quiet area, access in and out was easy and the room was a perfect size with a comfortable bed. The hotel itself was very clean and it was lovely to see the decorations being put up for Christmas ✨

The spa facilities were a bit of a let down, the sauna was perfect but the pool was pretty cold, the steam room wasn't very warm and had a funky smell to it and there wasn't any jacuzzi which meant being warm in the spa was not really a choice unless you were in the sauna itself. Products for shampoo and conditioner weren't great quality but can easily not be an issue if you bring/buy your own

We chose the Pestana Amsterdam Riverside because of the studio room, which was ideal for our small family, and because there was an indoor pool. The room was great, well equipped mini kitchen, and very clean. The staff were friendly, although several could have had more training before being sent front of house. Even so, our requests were all met rapidly and above all, with willingness.

The bed was described as extra wide double bed, but it was 160cm wide and maybe 190cm long. We never saw the swimming pool (a factor in our choice of hotel) because the opening times were restricted. The room design was awkward with the sofa bed out, however this is the hotel design, not an operational issue.

Beautiful (old historical building) hotel. Good location. For those who like to run in the morning this is the perfect place. The hotel is located on the river promenade. Near the stop of the tram and 15 minutes to the city center. Many restaurants nearby. Very nice, cozy and clean room. We had a two- level room. Comfortable mattress and pillows, good quality linen. Very good breakfast and restaurant in the hotel. Cozy spa complex with swimming pool and sauna. Special thanks to the hotel team for organizing the birthday party. Everything was done well and beautifully. Would like to return to this hotel again.

From the disadvantages of the room wanted to note a small number of hangers for towels and bathrobes. We were 3 people and it was difficult to find a place for towels after the bath.

The quiet location, the historic building, the frendly helpful staff, an excellent breakfast. A pool and a sauna were a bit small, but the water temperature was quite right - a nice addition after a long day of walking. Would stay again and recommend All in all we enjoed the stay very much

I certainly don't like that glass shower cabine inside the room. Thankfully the walls were not completely transparent. Would prefer an old fashion barhroom with some privacy and the hooks to hang the towels on. Also it would be nice of you to get rid of that verbose and hypocritical texts on the doore hangers.

It’s such a beautiful building and tastefully decorated. The staff were all very kind, very professional and very attentive. It’s in a good location being 30 min walk from the centre which is slightly out the way of all the hustle and bustle but also easily accessible.

The spa facilities are quite small. The fan in the bedroom was very noisy. The bedroom didn’t have much light unless the curtains were open. We obviously had the curtains closed when we were getting dressed and it was quite dark even with all the lights on. It’s nice mood lighting but it needs a larger, brighter light.

Staff very friendly! On arrival our room was on the main level and it was not optimal, so we were moved to the fourth floor -- much better! Nice exercise facility with a small pool and sauna. Very nice! Very clean.

Location was not close enough to the cultural center/museums, so needed to walk along distance or take an Uber. Bar/dining located below the main level, and not open late night.