Staff was amazing. We stayed there in May 2024 made a mistake while booking a hotel so we arrived at 6 AM to the hotel and the chicken was at 2 PM. we asked staff if it’s possible to get any room earlier even for an extra payment, but all rooms were booked. We were super tired, but had no other options to just go and explore the city, leaving our stuff in the hotel. But, to our surprise, they managed to get our room for us at 11 AM already and it was free of charge. It really was a blessing. Also staff was super friendly, location was great and room always clean. Highly recommend.❤️

The breakfast is bountiful - everyday ! We get water and coffee replenished everyday in the room. The beds and pillows are relatively new and very comfortable. Restaurants and cafes are nearby. It's a short walk to Waterfall square where many Tour bus/trips start. Bonus for smokers - get a room with a balcony. They provide an ashtray in the balconies - albeit small balconies.

On our visit, there was some construction going on a side street beside the hotel and we got small traffic jams near the hotel from time to time.

Everything was just perfect. I stayed at Eleven Inn with my two little brothers and we all enjoyed it. The personal, especially the cleaning lady was so nice and always so welcoming. Water refreshments were always available at our room, clean towels and tea, coffee. The location of the place is the best. It is in a walking distance from the center of Old Tbilisi, but still located in a very quiet and cozy area. There are lots of cafes nearby. Thank you for your service!

Great location and a comfortable bed. The staff are very friendly and willing to help. The room is rather nice and the bed is comfortable.

We paid extra for a "balcony" room and were disappointed by their definition of a balcony. It was two small doors that could only fit one person comfortably. Hardly a balcony, especially when charging guests extra for the option. I expect a balcony to fit a small Cafe table so people can enjoy their morning coffee. Still don't know why this feature cost extra. Also didn't like the septic smell in the room, but closing the bathroom door took care of that.

The hotel is located in the beautiful old town of Tbilisi and the National Botanical Garden and Narikala is just a few minutes walk away. The receptionist guy willingly helped me to arrange a very early dawn taxi drive to the airport and the staff prepared a nice meal package in stead of breakfast. Thank you really much for their arrengements afterwards.

Breakfast variety and coffee was a little bit under my expectations. Although the staff hospitality compensated all beyond.

The hotel is very clean and comfortable. It is located in a quiet street, but very close to the old city. It is within a short walk from the area where most of the sulfur baths are. The staff was very helpful.

The room had a window directly on the street level, so you can't really open it or have the curtains open without losing your privacy. It didn't really disturb us so much as we spent most of the time outside. Just pay attention to book a room on the other side of the hotel if this is an issue for you.

my room was lux so nice view near from attractive places

located in hill so not recommended for people can’t walk to up ⬆️

The location was central close to all attractions in Tbilisi. The suite was cozy and luxurious. Staff member Shako was very helpful. Would go out of the way to help The property was clean with very good house keeping.

The hotel was located uphill so hard to climb uphill after a tiring day especially with young children. The check in was a bit rough. We reached quite early. Were told earlier through communication that we could relax in the cafe until the room was ready. However, after a little while the lady receptionist backed out of earlier commitments given and asked us to leave for 5 hours. We had no option but to roam in streets with young kids after having spent the entire night in flights.

The place is really nice, the people are very nice, especially the manager really helped us. We checked out late and he was super accommodating. The only problem is that the hotel is on a rather steep incline, so going up it was a pain for us. Apart from that, we enjoyed our stay in a clean and quiet room.

The hotel is located on a hill that is very difficult to climb if not by car. Other than that everything was great

Hotel is very clean, staff are very helpful. Location is near all spots, restaurants and sulfar bath in old town. Breakfast is home style done fresh on the morning.Value for money

Hill walking when go back from attractions.