The hotel is in a great location, surrounded by interesting shops and restaurants. I found the staff to be very helpful, even with small things like lending me an umbrella for a quick run to get coffee. The facilities in the room generally were very good (a few small exceptions noted below), and I especially appreciated the great climate control and the fact that the minibar left room for one or two additional items of your own.

The room had a very strong, modern design which sometimes got in the way. The bed, for example, had a built-in counter (with a sink!) on one side. This was OK for a single person, but would have been a pain for two. Another serious issue was the huge gap between the curtain and the wall - meaning lots of light would come in RIGHT next to the only accessible side of the bed (i.e., where you would be sleeping).

Hotel and breakfast was very good. Breakfast staff speaks English but not perfectly. Most of the guests we have seen were senior Germans. We have never disturbed by any noise etc from other rooms or corridor. Location was good, quiet but close to public transport stops. There are many cafes, restaurants and shops in walking distance. Rooms were clean and large.

These were not a problem for me actually, and due to rooms unique design, however: *The shower is facing the room and separated with a clear glass; so for me, it is not possible to share the room with someone else other than your partner 🙂 *Beds are reachable from one side only, other side is the sink so maybe not suitable for older people to roll on the bed.

I had a room on the 5th floor facing the court yard. It was a nice room without any traffic noise with separated rooms for toilet and shower. The shower/bathroom facilities were placed in the room so if you are two persons sharing the room you cannot shower/wash you in private. The hotel is placed in a very nice area with lots of restaurants, bars and cafes. Staff was very helpful and kind.

The air con was very noisy and therefore I had to turn it off during the nights. I found only one english spoken channel on the tv.

Wonderful staff. Small boutique hotel that really tries hard to satisfy their guests. Felt like in a family-run hotel who see guests like family. The bar man even came upstairs to take our order for room service in-person to accommodate my 4 years old. Staff at reception were amazing, even turned around complicated dry clean within shortest time possible. Overall I will rate exceptional. Will definitely return.

Size of rooms are small but totally functional and incredibly nice designed

The staff is super friendly and very helpful. Amazing team at the breakfast service - made-to-order omlette and pancakes were yummy. The location could not get any better. It is literally 3 mins from an S-bahn stop and then under 10 mins you are at the Hauptbahnhof. Walking around the hotel you will find many restaurants, cafes and shopping. Also within walking distance to some sight -seeing. Definitely value-for-money and was overall a very pleasurable stay.

The design of the bed edges is a bit weird. I tripped twice and it could be dangerous in the night if u have to get up for any reason.

great location in a cute neighborhood. not far from public transport which was needed to get to any major tourist destination and to the conference I attended

at checkout my colleague got a discount because he didn’t need to pay the city tax but I didn’t get the same one. it was very confusing and staff was not able to explain. said I would need to go to the tax office but it was 6:30am and we were heading to the airport. it put a damper on my otherwise nice stay

Very friendly staff. 24h access. Coffee in minibar. TV with Netflix (although I'm not sure if the account belonged to the hotel. Spa and gym room (although gym equipment is a bit archaic). Room service was great and not too pricy. GREAT wifi, as I was working from the hotel most seek. Good value for money.

Everything was great, had no issue. Didn't try the breakfast as I found it too pricy, that's a shame. Gym equipment a bit archaic but very happy to have had one however. The main thing I found is that the room decoration was a bit blunt and only white, but everything else was fantastic.

This location was excellent! At one point we wished we were in the Mitte of Berlin so that we could get to a tour faster, but it really worked out well to be in this location. We were so close to the train station, and the neighborhood was safe, beautiful and had everything we needed. We didn't eat at the hotel. The self-service coffee in our room was excellent. The staff was consistently friendly, knowledgeable, eager to help, kind, and available.

We wished there was a microwave since we had leftovers that would have been good to heat up. We were glad to have a refrigerator but wished it was a little larger. The walking space within the room was fine for us but could be tight for some people.

The hotel was great and the staff was very friendly and helpful. The breakfast had a great variety and was very tasty. Great location as well. Everything we needed was pretty well with in walking distance and even the train station was close by if we wanted to travel further.

the room was very comfortable but the way the bed is shaped did make it a little difficult for me to get into due to it being attached to the counter and sink area. I like the modern look but being able to get out on either side would have been easier.

Room was very good; basic but comfortable. The bed was very good, but special in terms of shape; the sides are sloping and require you to step off the bed instead of out of the bed. Understanding which light switch was operating what light was a challenge.

Nothing comes to mind.