We LOVED this hotel so much! It exceeded our expectations in just about every category. The location is perfection. It does not get better. The hotel boasts its own lake, mountain views on both sides, and quick hike or drive down to the village of Garmisch. Perched outside the village makes parking a breeze and gives you the atmospheric peace of the Bavarian Alps without actually being remote. My husband described the breakfast buffet as "Palatial." He said it ranks as one of the top three German breakfast experiences he's had. And he's lived in and traveled to Germany for 40 years. We were given a free upgrade on our room, which was such a delight! Two stories with the bedroom on the top floor and the bathroom and sitting area on the entry level. The room comes with a mini fridge for any goodies you pick up in the village and/or any breakfast items you bring back. We had our choice of two delicious restaurants on site. We didn't need reservations for either and were easily seated. The room's robes and flip-flops provided made for a true spa experience. Most importantly, the staff. THE STAFF! They were the greatest!! From our checkin (danke, Sarah) to our check out, they were the most friendly, considerate, and gracious hosts. When I said goodbye and that I really hope to be back soon to stay with them, I **sincerely** meant it. Not just for the room and board but for their company in making us feel like royalty-- no better, they made a couple of Americans feel like family. Danke schön!! We will be returning!

The only two suggestion I have are: 1) The rooms have no air-conditioning. Meaning that when the temperatures outside are up in 27 degree celsius range, it can get very hot and difficult to sleep at night in those heated conditions. While the provided fan was helpful, a little air-conditioning in future renovations might be suggested. 2) The rooms have no electronic tea kettle or coffee machine. That would be a nice touch for guests who wish to have a cup of caffeine in the morning or an herbal tea before bed at night.

Excellent facilities. The layout is a bit confusing, but the room is amazing. A living area plus a separate loft bedroom area - both with wall mounted TVs. Very comfortable bed, excellent shower, and all around a great experience.

Honestly, nothing. The parking is not ideal, but it's not horrible, either.

Check in was "crisp" (professional) befitting a four* hotel ... quick. Smiles help break the "ice." Check-out was also very efficient. Very pleasant conversation with F.O. (management level) reflects the "natural" interaction I enjoyed with front desk personnel. The oversized fireplace/lobby was very relaxing. Nice overlook of the city below and of the Zugspitze (when clear). Lots of extras around the facility (family history of the hotel, local historical items, etc.). The openness of the breakfast/dining room (lots of glass). Plenty of maps of the hotel to orient yourself when walking among the various buildings.

If you looked more closely as you walked through the hotel, you could see lack of attention to details (scuff marks, worn fixtures, etc.) in some hallways, doorways, etc. Too many doors to open/close as you navigate the facility. The views of the Zugspitze and city below are obstructed by other buildings. (But within outdoor walking range.)

We spent 2 nights at Riessersee Hotel and the hotel and room exceeded our expectations. Our maisonette apartment was lovely, very clean, the hotel very cosy with a lot of attention to detail. The breakfast buffet was plentiful and delicious. We particularly enjoyed the open fireplace in the evening and the spa and sauna area had everything we needed to make our stay relaxing. Many thanks to the receptionist Elena Pencheva who gave us a hearty welcome and looked after us from start to finish, she made our stay extra special!

We ate dinner in the restaurant and were disappointed by the quality of our meals from the a la carte menu and the all you can eat buffet. They were unfortunately lacking in flavour.

We had a wonderful stay at this hotel. The rooms were not only nice but also impeccably clean, making for a very comfortable experience. The location is fantastic, just a 20-minute walk to the city centre, offering scenic views along the way. The breakfast was a delightful start to each day, with a variety of delicious options to choose from. However, the absolute highlight of our stay was the spa. It featured three saunas and a steam room, providing a perfect place to relax and unwind. Overall, it was a memorable experience, and I would highly recommend this hotel to anyone looking for a great place to stay.

The location was amazing. Beautiful. The staff was very friendly and very helpful. Andrii at the front desk was very patient with our group and helped us to our room. Very thankful for his helpfulness and kindness! Our rooms were very comfortable. We enjoyed the pool and sauna in the evening followed by drinks in the bar. The bartender was very friendly. We had amazing service at the bar. There was a delicious breakfast in the morning with a wide variety of foods. We did not bring our pups on this trip, however pets are very much welcome and we even had a gift for our dogs for us in the room! We travel a lot to the Garmisch area and this is by far our favorite hotel. We will definitely be staying again our next visit.

Ideal for couples with dogs. We went in summer, can't wait to go back in winter. This was a last minute weekend getaway when my wife "didn't want to do anything for her birthday" but then changed her mind the day before. So I was pleasantly surprised this place had availability and made it special for her on short notice. This place is magical. About 1 hour in, after a walk around their lake, we went to reception and asked to extend our reservation one more night! Ridiculously cool view of Zugspitze and the paragliders. The most dog-friendly hotel we've ever stayed in (water bowls everywhere, fresh poop bags, plenty of trash cans and green spaces, allowed most places including in the lake, list of dog-related places around). Great a la carte restaurant with a great view of the lake and mountains. TOP breakfast and coffee! Grounds are immaculate. Staff is heartbreakingly kind and attentive, please be nice to them. The rooms are well laid-out, the amenities are luxurious, bath products are actually hydrating, great water pressure in the shower, comfy beds, spa, pool, great hikes, parking included and easy. It's easiest to drive there since there is a 1.5km road uphill to the property... But at the bottom of the hill is a gorgeous waterfall and the regional train to all the lifts... so it's all really accessible. FYIs- Smokers cannot smoke on room balconies but there are plenty of spaces around the grounds. Respect and protect this place. Read up on the 100+ year history of its family-owned operation when you can (it's on the website). If you visit, be kind and please don't ruin this gem.

Half-board dinner is just okay and only worth it if trying to efficiently feed a family after an active day. But you can walk 2 minutes across the parking lot to the lakeside restaurant and have a fabulous, romantic, delicious meal at any time. 10/10 recommend

Very clean. Great common area with the fireplace, library, games , etc. Great location. Nice personnel. Delicious breakfast.

Have to pay 1 eur for snooker, kicker and darts, which is not much, but taking into account rather expensive price of the hotel I’d expect those to be included. It’s not a cheap hostel were paying extra is expected for a such minor things. No coffee machine/teapot in the room. Can’t get coffee delivered to the room, only to reception. Coffee in the restaurant could be better..

Location, friendly nice staff - special thanks to staff in restaurant (& reception) apart from house keeping. Clean pool, saunas. Fantastic half boards. Breakfasts, dinners. Really perfect.

House keeping very angry when I pointed out that its after 3 pm and room is still not cleaned, they told me that actually, we are not prioritized, and then they were very unpleasant. Even “hello” was a problem to say then. I was disappointed by this. Such experience was shared with receptionist that house keeping between 3pm-4pm is not ok in relax hotel. We had to wait outside.

Best breakfast in southern Germany! This was our third time staying at the hotel and we absolutely love it. It's clean, well appointed, comfortable, and well located (if you have a car). The breakfast is phenomenal and the facilities are wonderful. Would recommend staying here!

The only thing I would caution against would be reserving one of the "townhome" rooms where the bed is in a loft in the summer. The rooms get EXTREMELY hot. Thankfully, the hotel was willing to move us to a lower grade room that was not a loft, otherwise it would've been a pretty unpleasant night!