Friendly reception staff Spacious room with comfortable beds Great shower with door to keep bathroom floor dry ( unlike most places these days) Quality toiletries and wash cloths Smart tv easily connects to iPhone Opening windows for fresh air and not too noisy despite being in a city Location in side road 5 minutes walk from hbf station 10 - 15 minutes walk to old town for shopping and tourist attractions Plenty of nearby restaurants and eateries

Not really a dislike but the area looks a bit shady but we always felt safe walking around both day and night

This hotel is modern, clean, and very comfortable. The staff at the front desk were very friendly and helpful. The location near the central train station means that getting to the hotel from the airport is easy. I took the Lufthansa express bus from the airport to the central train station and the hotel was just a few minutes walk from there. I was feeling a bit lazy on the morning that I was departing the hotel and decided to take a taxi to the airport even though I knew it could cost nearly 100 euro. I asked the staff member at the front desk if he could call a taxi for me. He said he could do that but then he asked why I wouldn’t take the Lufthansa bus and he explained to me where to get the bus to the airport. He convinced me that getting the bus was easy (as well as cheaper), so I went ahead and got the Lufthansa express and saved a bunch of euros thanks to the staff member at the front desk! The hotel is about 15 minutes walk from the old town. Despite the slightly sketchy location, there are some good restaurants nearby: I ate at the restaurant in the hotel Le Meriden. I also ate at the Italian at the end of the block.

The neighborhood is a little sketchy, BUT the hotel is good value (probably cheaper because of the location).

Amenities were ideal. No issues.

The toilet smell like piss, while is was generally clean, it was not cleaned properly in the cracks so it smelled bad. The towels also smelled a bit weird while they were clean. The main room doors slammed to hard from automatic shutting mechanism and we're therefore very loud. Also some small bags with snacks in a basket in the room were sold for 2€ which is insane. Same with the breakfast which was for 20,5€ and was like a typical hotel breakfast buffet. Definitely not worth it.

Good location right near Bahnhof. Neighborhood maybe a little questionable but was ok since near train station. Was quiet. Check in staff was very nice. Rooms were well kept and clean. Nice large shower with door. Needed attention to a little mold/mildew on rubber strips on shower door bottom. Could use some more hooks. Actually had wash clothes. Beds & pillows were very comfortable. As usual, only one luggage rack for 2 bags. Could have easily accommodated another rack. Coffee maker but no hot water for tea.

see above

Checking in, checking out and breakfast

Gettingi into and out of the garage. Waiting time on arrival day.

The hotel is very conveniently located if you are in the city for a few days: it takes just 1h to get to the hotel from the airport. The ammenities are also very good with a very nice bathroom. Also, the staff was very helpful: I got to check-in early and, in the meantime, they let me leave my lugagge at the hotel.

Although the location is very good to move aorund the city and to get to the airport, the area on its own is not very nice: not many cafés, restaurants or bars around to enjoy.

Located really close to main station and an easy 15 min walk to central areas and tourist attractions. Room was clean and modern. Comfortable bed. Good sound-proofing, even though our room overlooked the street. Friendly staff. I would stay again.

There were no tea / coffee-making facilities provided in the room and the advertised mini-bar was empty. I contacted Reception about the tea/coffee and was provided with a kettle and some milk. The explanation offered was that this facility had been removed during COVID times, and they had not yet replaced them. Hmmm. We bought our own drink and used the mini-bar as a fridge. There was no information provided (either in a folder, or on the TV) as they usually are, about what facilities were available in the hotel(e.g. restaurant, room service, bar opening times etc - the usual things hotels offer). When I was at Reception I hear other guests asking for 'basic' information that could have been set out in the room. These things were a bit puzzling, no major faults.

it is a clean place and location is great and has nice breakfast and they have parking for the car 10 euro per night in basement and 16 up on the back yard .

there was no bar service hot drinks in the rooms because of the relegations of corona vireos .

The area around the train station is a very interesting, international place. The desk clerk directed us to a kebob place where the food was superb. The lobby was very large and perfect for our group of a dozen people to congregate.

We didn't try the breakfast; it seemed a little pricey at 20 euros. We went to a nice local place (Kranich's) instead. Guess what? 20 euros.

Breakfast and location was great! Walking distance from Central train station, well connected. Can walk to museums and Karlzplatz. Good value. Very clean, warm and comfortable beds. Showers are good pressure and warm. Refill water at lobby much appreciated. Would come again!

Street leading to hotel was a little dingy at night. Pillows too soft and flat.