The room was very clean am spacious. The bed was comfortable and the shower was nice and big. The sauna was also cool, clean and the shower in the SPA was great. The breakfast was delicious and the staff was very friendly, respectful and helpful. We got a room upgrade and we thought it was a very nice gesture.

There were not any house slippers or bathrobe in the room which you would expect, especially if the hotel has a SPA. In one evening at 20:30 there were only very small towels in the SPA and we missed some big towels or bathrobes. There was almost no soap in the room when we arrived but next day the dispenser was refilled. In the last morning the lady who wanted to clean the room came in the room without knocking or noticing the "do not disturb sign" outside the door and 1,5h before check-out time.

The location of the hotel was very central, right next to a public plaza and an underground station. Also walking distance to Schlossplatz, which was nice. The room was very spacious and stylish and made us very welcome. The breakfast was super yummy and I especially loved the made to order omelettes. There is also a rooftop bar on the sixth floor with a very nice ambience and outdoor seating with city views. we reached late the first day of check-in and our kid was super tired, so we had no opportunity to eat somewhere in the city. Hence we ordered burgers from the 6th-floor bar and ate it in our room and I must mention, the food was very delicious and very well presented. We did not feel bad for staying in our rooms!.

Very clean and spacious rooms. Staff very attentive. There’s an amazing terrace for sunset drinks, a restaurant and a sauna. It’s next to a mall with everything one could need and 20 minutes walking from the Main train Station and just next to a train station. It was very easy to find.

I would have liked to enjoy the terrace a bit more. Sadly the rooftop terrace was closed on Sunday and Monday! Not the best for a traveller arriving on Saturday and leaving on Tuesday. And unfortunately since the bar was not open, the terrace access was completely closed so we couldn’t even seat to enjoy the sunrise.

The suite that I had was great and had plenty of room. Breakfast was great and the omelets were cooked to perfection every day. The location is ideal as you're right next to the Milaneo Mall, and right around the corner from the Stadtbibliothek U-Bahn station.

Parking was a little tricky as the hotel's lot was full and I had to use the Milaneo Mall parking. The front desk clerk told us to go to the second parking garage entrance as that's for the hotels. They told us to park in either lot A or B, which I assumed were only accessible from that entrance. However, the lot was very full when I arrived and I did not notice that I crossed a threshold into Lot D, which is closed on Sundays. Of course I needed my car on Sunday and had to call security to get the car out. It cost an extra 58euro and about an hour of wasted time, but it was my own fault. So pay attention when parking there!

From the emails we received before our visit, we knew this was going to be different. The room was huge, ultra modern and very clean and comfortable. From the huge bed to the window sofa, we had a lovely stay. There is a bar and restaurant on site but limited on time and offerings on a Sunday which is the day we visited. Next door is a shopping centre that you could lose a day in easily. We were only there for a night but found time to get into the city via a short metro ride and visit a choice of bars and restaurants. Although we could have had breakfast in the hotel, we chose a lovely Patisserie in the shopping centre instead as we could take out for our onward journey. Parking was a short walk away in an underground car park and cost around 18 euro a day I believe. You can park out front of the hotel though to unload. Overall, a very nice stay and staff were always pleasant to talk too.

All good!

I liked the hotel's location, cleanliness and modern decoration

The incompetence of the reception staff, the first said that he did not find my name in the reservation, and the other said that she found my name, but only one room reserves. After my insistence and showing them my reservations by booking. Com and the emails sent by hotel, they said that they found two rooms reservation in my name!!

Comfortable bed, nice room, lovely bathroom. Actually, the focus of the room is the bathroom -- the sound system in the bathroom was a nice touch! The room felt very clean and indeed the breakfast had enough options and it was tasty. The sauna was great -- too bad we could not try the steam room due to corona-rules.

The hotel follows the mentality of a cheap airliner, i.e. charging extra for small things that could be given for free for a hotel of this standard. So it takes away from a pleasant customer experience. For example, there's no drinkable water at the gym or the sauna (we had to buy bottles of water from the reception, two floors up), charging 19eu for checking in between 12:00-15:00, 49eu for checking in earlier, expensive parking fee. Also, bring your own soap. The one provided is of particularly bad quality for the skin (although the shampoo is not too bad and at the spa they have Elemis conditioner).

Clean and modern; comfortable, spacious rooms. Friendly and helpful staff. Nice rooftop bar. Library, shops and restaurant very close

No real dislikes. Parking fee is expensive. Similarly, didn’t bother with breakfast as it’s too pricey. A bit of a walk (or short train ride) to centre of city so the location might not be quite right for some

The location was good, 3 minutes away from a subway station and right in front of a shopping center with several stores, coffee shops and food options. The room was very comfortable and large, and the breakfast was great.

There is nowhere to park the car, or leave the car before checking in. The only place I found I was told I could've already gotten a fine, even leaving the car there for less than 5 minutes. There should be better communication with the hotel and a place to leave the car for the first few minutes before the staff takes the car.

The breakfast was absolutely fantastic. There was live music being played, which made it a wonderful experience. The food was delicious and there was a lot of variety. There is a rooftop bar with excellent and unique drinks. The staff is lovely and always so friendly. The rooms are modern, clean and beautiful. Loved the modern showers especially. Overall this hotel was wonderful to stay in and I will definitely come back.

Due to Covid not all facilities were open, which is sad but understandable. However, this should be stated on the website, which it wasn't. It could also get kind of loud in the hallways because of the others guests, but it was Halloween, so of course there were a lot of partying people.