Very well-located hotel with pleasant and competent staff. The room was clean and spacious, fully meeting our requirements, and there were parking spaces available for guests under the hotel. Our windows were not facing the street, so it was quiet. The breakfast was satisfying, and the cafeteria was clean. Exiting the hotel, you can walk to see all the main attractions of Trier.

The breakfast had a good selection, but it was cold. To get warm boiled eggs and scrambled eggs, you had to specifically ask, as the staff did not offer this option on their own.

we arrived 11.45 at night, I had to pay 2 euros to check-in on the i-pads on the entry , online with card to get the key which is bummer especially if you dont have internet. the amount of input info required to complete the process took 5 minutes which I could have done before arrival . No one was on reception also, however the whole experience was perfect beside this and Wifi. the room was laaaarge. the bathroom and toilet were great and room had heated radiators. the location is also exactly at junction of the river.

the check in process. the Wifi was very weak and we could get a strog signal

Katarina was so helpful. We requested rooms close together and when we arrive (after hours) and the rooms were on separate floors, she was able to quickly accommodate the request and moved 1 of our rooms! The room for 4 was large! Breakfast was perfect for our kids and they were so kind to get the kids juice or warm chocolate milk!

Outdoor seating at breakfast would have been nice as it was warm but over all a great stay.

Location was good, just besides the river and close to the Roman Bridge. The hotel is close to the main attractions of the city, as well as the city centre. It was not very far from the railway station.

An electric jug in the rooms would have been very helpful so that guests could make coffee whenever they wanted when the weather gets cold. And a cup or a glass.

The bed, pillows, duvet, towels were all great

It could have had a home touch to it. Looked very sterile. But then again it was a standard room. Next time i shall ask for an upgrade

A comfortable room with a good view of the Mosel river and the bridge. The staff were friendly and nice. Also it's walking distance from the city centre.

The only negative was the poor WiFi network, couldn't get the network in the room at all.

The cleanliness, friendly staff

The curtains ;they were not able to blocks the light coming through the window and as well as the pillows ; I think they should keep the plain pillows as well because the one in the hotel was not comfortable

The personel was very very kind

Unfortunately there was some stuff in the cabinets from previous guests so i would assume they didnt check well (it can happen) but also the room wasnt cleaned well🙁

Location.Excelent breakfast for just 7 Euros. Good room. Excelent and vwry helpful staff. We stayed there twice and both stays were excelent . I highly recommend this hotel. You don't have to pay a fortune to stay in a very goid hotel.

Nothing !

It was quite comfortable & cosy