Staff was friendly and helpful. Rooms were clean, and the family room was very spacious, especially by European standards. Nice breakfast. Great to have free guest parking on premises. Nice shower.

Is waking distance to town, but it's farther than I had expected (15 min or so). Not much going on near the hotel itself, so to go out to eat you have to plan on getting to town. Would have been fine if it hadn't been raining so much during our stay ;-). Communication with hotel ahead of time was sometimes challenging, emailing was best way to coordinate.

Well designed, nice atmosphere. The location was good for me—outside the old city, 12 minutes walking distance from the south Trier train station. The evening staff were friendly and helpful, and the rental bikes made my stay even better.

The doors slamming kept waking me up. I wish that they could be quieter. The back stairwell, which I prefer to take than elevator, smelled like cigarette smoke.

A very nice hotel with comfortable rooms, a great breakfast and located a 10-15 minute walk to the centre of Trier. We stayed here on the last night of a long weekend away in Germany. It was a very nice stay, the staff were very nice and accommodating and welcoming. The underground car park was safe and secure and linked directly to the hotel which was very good. Breakfast was great with plenty of options available. A great start to a day exploring Trier and the surrounding area.

We didn’t find anything that we didn’t like during our stay at the hotel.

The hotel was a great facility, loved the area with the games and the breakfast room was nice. The staff was super friendly and spoke English. We also really liked the spacious rooms and generous size of the beds. There is also a lovely green walk from Trier Sud station that we enjoyed. We would not hesitate to stay again!

The only thing that could be improved is the air conditioning. We did not stay during super hot weather, but if we had, it would have been uncomfortable.

Warm welcome, excellent breakfast choice, a bar open in the evenings. Location is out of the city centre but easy to find.

As I’m paying to stay at the hotel, I shouldn’t have to pay for parking as well.

We used this hotel as a short overnight stay on our way home from Austria. The price of the hotel was the cheapest we had paid but do not let this fool you. The hotel is very modern & clean. The facilities were excellent. There is a bar and unfortunately the restaurant was closed whilst we were there but they told us pizzas etc could be provided if we needed. There is a pool table & football table to use. The room was basic but very clean with air conditioning. Breakfast was superb. Parking was underground within a public carpark (the hotel has its own section). It was approx 20min walking the town.

Nothing.

I had a fantastic experience at Vienna House in Trier! The hotel was super clean, and the staff were amazing. The rooms were very comfortable, and I particularly enjoyed the excellent cafe and food options. A thoughtful touch was the apples they left in the hanging door bag. Definitely a 10-star experience

Everything was great.

A simple, stylish hotel room within an easy walk to the main square of Trier. Comfortable room, spacious enough to accommodate all our luggage, good beds and pillows, a window that opened. Paid parking under the hotel with easy access to lobby and rooms. We received a very warm welcome from the young man on the front desk who was very personable and had a good sense of humour. An excellent overnight stop.

Nice furnitured and up- to- date rooms, very wel maintained. Bespoke bathroom with a tub. Easy accessible underground car park. Plenty things to choose from at the breakfast buffet with products of good quality, constantly refilled by friendly kitchen staff. Well situated, just outside the city center. Recommended hotel !

The inside restaurant is closed, only pizza's, flatbread and some snacks are served. Although I had booked more than one room at once ( and paid everything ' all in ' in advance through Booking.com ) at check out I was charged the tourist tax again, but for 1 room only ... This makes no sense at all, but there was no discussion possible, The unpolite and unfriendly receptionist made me pay. Sorry to say so, but the lady at the desk is simply not up to the task.

Great attitude staff anticipated how to be helpful. Aesthetically pleasing rooms on the edge of walking distance to tourist attractions for a reasonable price.

Too.few parking spots that were narrower than they should be almost led to dinged doors and room had AC, but it was weak.