At arrival we were granted a free room upgrade for the 2 nights that we stayed. The receptionist was very friendly and, after providing some usefull info, she escorted us to the property (2min walk from checkin location). The room was big and comfortable, the balcony overlooks the city center but it's not in a noisy area. Free public parking is available in a nearby square.

The entrance of the property is in a back street and unfortunately for the property the area is not the cleanest (definitely not their fault)

Just a tip: to check in you have to go to the larger Elia hotel that is about a half block to the west of this location so if you roll your suitcase to this boutique hotel you will have to backtrack and go down some granite steps to the west and walk further into the old town to check in. We didn't see that on the description or confirmation and luckily the door was ajar and a maid was there who kind of signaled us where to go.

Great location. Only needed for 1 night at the end of my holiday prior to flying home. It was a perfect location near the bus station and the old town to explore

No reception at the property, whilst the walk isn’t far to where you check in/out (2 mins), with cases it was frustrating

Right in the middle of the little pedestrian alleys in Chania, close to many shops, restaurants, and harbour. Specious room, very clean, good air conditioning.

Could hear a noise from nearby restaurants, which stopped close to midnight.

Excellent location in the centre of Chania, 5 minutes from the old town. The room was immaculate and the bed was spacious and comfortable. The place looks recently renovated and is stylishly furnished. The breakfast was full of variety and delicious!

Very slow wi-fi connection. The jacuzzi in the superior room took a lot of time to set up and not all functions were usable.

Can't beat the location compared to other places deeper into Old Town, the noise wasn't bad at all. My room, on the first level of the hotel, was small but modern, cozy, and cute. Perfect for a solo traveler. The staff members were very nice, keep in mind this is an extension of the larger hotel across the plaza so someone may have to come to meet you from the other hotel but it only took a quick phone call and they were there in 2 minutes. Overall I had a very relaxing and peaceful stay here and, again you cannot beat the location!

Absolutely loved the rooms. They were gorgeous

We didn’t like that it was never explain before hand that the main check in is in a different location. And was hard to find until we had called to find out.

Great hotel in the heart of the old town, Chania. Staff were friendly and accommodating. Recommend this hotel. It’s clean, it’s safe and fits the bill to make your stay comfortable. Hotel breakfast was also homely and delicious.

Nice place and staff.

Good location, but expect some noise on weekends from clubs/parties around the neighborhood. WIFI was an issue during the stay.

We stayed in the heart of Chania, walking distance to everything. Our room was spotless clean and the staff were amazing. We were greeted by Manolis at the reception upon arrival, he upgraded us and gave great tips. ı love this hotel.