Clean, quiet. I paid for a room with a bathroom (Prior to booking, I never knew motels had options like this). So I wasn't expecting much. But the room also came with a refrigerator and a microwave, a desk and a USB cord plug-in on the lamp stand, which came in handy because I forgot the wall charger piece, and also a coffee maker. The only semi-negative issues was that this isn't a great area. Having said that, I had no issues with people and car was safe. Personel was nice and friendly. You will be asked to place a $100 deposit on top of room price. I wasn't expecting this and almost ran into financial trouble. I didn't think of taking photos, but room was very clean, even the bathroom

Location. Not the best location. Someone told me there is a drug facility nearby. Having said that, as a solo female traveling, I had no issues with the street people.

Location

Booking said that Breakfast was included in the price and it ended up that they have not served the breakfast in the last five years so we had to seek other plans for breakfast which was planned out that in the cost of our hotel room. Just thought booking should have been notified that they changed the way they are not including breakfast anymore.

Clean and comfortable

The lady at check-in was not very friendly. I asked for a quiet room upstairs and she said no and put me right by the downstairs vending machines after 2 hours of hearing stomping and doors slamming I went up front again hoping someone else was working. Thankfully a nice man was there and he moved me upstairs as I requested and it was very quiet up there.

I was very disappointed with the false advertisement of breakfast. The only reason I really wanted this place was it was a good price but they had a sign that said due to short staff, there's no breakfast. Well, the person at the front has said there hasn't been breakfast for 4 years. False advertising for breakfast. And I was really looking forward to it.

The room was very good.The bed was very good. Webpage description of the room said that the breakfast is included (one reason we booked this hotell) and there is swimming pool. There was no breakfast or swimming pool.

The front desk clerk was extremely rude. Additionally, he did not tell us that there was no breakfast and that the swimming pool was closed.

The staff was very accommodating, In Particulate, Sam at the front desk is very polite and professional, he always puts a smile on my face. Lexie Coletti

The fact that the pool is out of commission, and that the vending machine isn't working. But other then that it's just lovely.

The room is new looking, clean, big and well equipped. Nice staff, perfect location on highway, close to fuel stations and restaurants

Booking site shows that breakfast included but the hotel doesn't have it

The hotel was easily located right off the freeway. The clerk was friendly and helpful. The hallway to our room needed vacuuming. There were food particles everwhere. The room was clean, although we did find stains on the bed coverlet from something blue. We were very disappointed that when booking online it showed a continental breakfast, but upon arrival, and not until the next morning were we even told there wasn't one. There was a note on the door saying it was suspended as we went to have breakfast. Change it online so people are not expecting it. To me, because I always go places where we get breakfast included, it was definitely falsely advertised.

That people are told online, and upon arrival, that breakfast is not included.

WE have stayed there before the breakfast was nice and it was hot. the room was nice and big. the bed was comfy and the pillows were nice and big not flat

can not think of anything

The Quality Inn was close to the freeway, shopping, and restaurants as well as the Traxx light rail system. The area is not scenic but convenient.

There is no elevator (from what I could tell)?the breakfast buffet was shut down for COVID-19 pandemic precautions, and the laundry machines were not working. The small-screen television in the room was not even worth using. Then again, staying at this facility is all about budget - not luxury.