Location and rooms

We arrived after 23.00 and reception was closed. We found someone in the main building in order to take the key but surprise… Even if I paid with booking they said room is not paid and I had to pay again after I tried to explain more than half an hour. I asked them to solve the payment in the morning but notjing. They asked for money in advance. The reception italian quite old man was completely rude and unpolite. A shame for such a nice hotel. Anyway, I paid again and in the morning both payments were confirmed. Now I’m waiting for hotel refund… Breakfast is expensive- 16 eur/ adult and 12 eur/child. Having in mind is an area where you can not find places for breakfast I think will be helpfull to have the breakfast included in price.

Check in was easy, except for one staff member and a queue during what seemed to be a busy period. We couldn't check in until 3pm and it was 2.50pm so we could have rooms beside each other but in actual fact we had booked different themes for our rooms so we weren't going to be beside each other anyways. The staff were friendly. The pool bathrooms, changing rooms and showers were very clean. The pool was nice. There were lots of available lounge chairs, a nice cafe, and lots of umbrellas for shade which is very important. Liked the bus to the train station and the park. The bedrooms were nice and clean, except for the odd hairs lying around in the bathroom. €7 is too much for a swim cap and I shouldn't have to pay €2 per towel per day. This should be included. Staff in the restaurant were nice but we had to wait a while for someone to take out order for dinner on our first night and we were starving! Great experience overall.

Great stay at Gardaland Adventure Hotel. We have chosen the Arctic room. An unforgettable night. Kids were happy and so amazed about the room. Every detail is thought. For breakfast we went to a local Toasteria Italiana, in Peschiera del Garda. It in 15 min by car from the hotel. But they also have a breakfast at the hotel. The price for one night might be high, but typical fir just places.

Great place for families and kids. Gardaland has expended so much since I was a kid and visited with my parents, but they thought of everything. All rooms are equipped with everything you need. The beds are super comfortable, and everything is so clean.

It's a bit more expensive than you would expect(or like), but besides that, nothing else is to dislike

Pool facilities great with reasonable food available pool side. Themed room was a nice feature. Free shuttle bus to Gardaland Park regular and very handy. Tutankhamun restaurant had good choice of buffet breakfast.

Bed was firm (each to their own). Could have had extra pillows for adult bed. Tutankhamun restaurant had poor quality dinners. Better to go 5 mins down the road to local restaurants for better quality and cheaper prices.

This resort is extremely well connected to Gardaland Amusement Park. Moreover, the rooms are comfy and nicely decorated. My kid enjoyed the overall experience. Moreover, the atmosphere is really idyllic and little ones will have guaranteed fun.

The available restaurants are below average. Unfortunately, this is usually a common problems in most of the resorts located next to amusement parks.

The pool was very nice, sun beds well spaced out. Kids entertainment was excellent and the room decor was great

The morning wake up from the cleaners on our last day knocking on the door to clean the room two hours before check out

It’s very original, especially rooms. We were in North pole room my son was fascinateing with the room. Whoke complex is very original and nice. All the recomandations for the complex

You could only put better wifi, it’s very slow

Amazing hotel for families! We lover Jungle room a lot! My kids were very happy about thematic decoration!

Breakfast was not very nice but it was quite cheap, so ok

Good location

The prices at the bar was shady, everyday different prices for drinks, little bit shady.