Location was very good for us, room was nice and clean! Easy access and great communication! Quiet area , very close to train station!

Better ( is hard as the tram rides very close so if you a light sleeper can be an issue) we used ear plugs so was okay) we slept okay! Shower when you put it on the little shower the top one goes on still) annoying for me as I hate wetting my hair! Maybe a bit of milk for coffee would’ve been nice in the room!

Room was huge and even nicer than on website. Stayed here as was really close to train station and walking distance to the centre of Florence. Would highly recommend. The cleaning lady was lovely and very helpful when we needed it. In the evening we didn't go into centre of Florence we went to a rooftop bar close by which was lovely and not too touristy. We also found a beautiful Japanese restaurant a few mins from here, called Hoseki, would highly recommend also.

Nothing

The hotel is close by the train station (few minutes walk only), with many restaurants nearby. The place is very clean, the security of the building is good, simple and clear. The host is extremely helpful (we even forgot something in the room, and she assisted us to find the lost item). There is a small fridge, espresso machine, ironing machine, hair dryer. The location is easy to access and you can leave the bags in the inside hall after check-out, until you need to take your train.

The room is very beautiful and cozy. We had all the things we've needed, even an iron. The bathroom and dorm were cleaned daily. There is even a gym and sauna. Not far from Florence train station. A little bit to walk to center of Florence but not too much. I truly recommend.

The room that are at the basement have the bathroom outside the room. The bathroom is private but inconvenient to leave the room even if it is really nearly.

Very clean and spacious room. Staff was very supportive.

Our room was next to the front door and whenever someone came in or left there was a lot of noise. Also nearby the tram tracks which also made noise during the night.

Great location, comfy bed and stylish room. I really enjoyed the downstairs gym facilities and great speaker. The location most of all is great, only 5 minutes walk from the train centre.

The controller was out of battery for the TV and there were no instructions for the coffee machine. Very basic features in the room and no concierge to ask for advice.

Really space room, clean and comfortable. It was a great place to come back to after longs days of walking around Florence. The location was great for access to the train, and didn't feel unsafe.

You can hear the trams outside the window, it was ok but it took a little longer to get to sleep

- Easy process of self check in - Close to the central station (5 min of walking) - Close to everything in the center - Beautiful room equipped with everything for the comfortable stay (even the kettle, coffee machine, fan and the fridge)

- The only minus is that I didn’t understand how to turn off the light from the thermostat, and there was a bright blue night from it at night, which was a bit disturbing

Clean and modern room had everything we needed for our short stay. Easy checkin with an online system and clear instruction to get access to the building and rooms.

The room we got was noisier than usual because of the tram but I imagine this wouldn't be an issue in the other rooms and wasn't much of an issue for us.

Very convenient location from both tram lines. Very modern, clean and spacious room.

Noise level from the road/tram line particularly bad from our room (though ear plugs were provided!). They wanted to charge us €1 per new towel if requested earlier than every 3 days.