The location, the view, and the gardens were great. Staying at this hotel was like being transported back in time. It was also very peaceful and quiet. The front desk staff and the cleaning crew were very friendly and accommodating.

The hotel is old and it does show its age. The wooden floors creek and the big gothic rooms are not well lit and can feel a bit sad. My only real complaint is the lady that was watching over the breakfast area, she was not very nice, nor welcoming. First words out of her mouth were not “good morning”, but a very dry “what is your room number.

The staff is just excellent, they are trying to help with all requests. The pool area and the view is nice. Aircon is great and the rooms are large. The Villa itself is very charming and huge. Our daughter loved the donkeys.

There is no on site restaurant. We could either preorder some dinner to eat at 8pm (we haven’t done it as too late for a toddler) or eat at the bar (pizza which tasted like a frozen one). This is a huge disadvantage because the hotel is quite far from the city, located on a hill. Closest supermarket is 15-20 min walk (down and then up a steep hill).

The staff at Bellosguardo are fantastic. Friendly, welcoming and accommodating. The hotel was a haven from the heat of Florence during our stay. We loved the peaceful retreat from the city and being close enough to enjoy the sites of the Centre. Pool and pool bar are fantastic! Breakfast is wonderful and presented a wide variety of options. It's views from the top of the hill outside Florence are magnificent.

No iron or ironing board to press your clothes in the whole place. So you have to send your ironing out. Only one bottle opener for the whole of the hotel.

Breathtaking. The location provides unparalleled views of the entire city. The building itself is rich with history and you can feel that as you walk around the grounds and the house itself. The breakfast balcony gives incredible views across another Tuscan valley.. an avsolute must stay, did not want to leave

The location of the hotel was perfect, we couldnt ask for more. The amazing views of Florence, the fact you can walk into Florence in about 20 minutes but also it was so easy to get a taxi in and out of the city too. The tranquil setting of the hotel was just amazing, leaving the busy city and within no time at all return the beautiful gardens, pool and view across Florence. We loved it so so much, it was everything we had wanted for

No coffee making facilities in the room - needed to go to the bar and order a hot drink

An absolutely stunning hotel, grounds, and staff. Everyone is so friendly and accommodating, from the front desk to the pool bar. Had the time of my young life walking around the gardens, swimming in the pool, and spending time with the cats & donkeys. The room was spacious, comfortable, quiet, with a large window that opened up to the sounds & sights of the garden and landscape (and the moon!). So many spaces throughout the hotel and grounds to sit and enjoy the view of Florence from above. Truly one of the most magical places I’ve ever stayed. Hope to one day return and spend more time.

When I had to leave.

Loved everything about this place ! Such a charming hotel with beautiful gardens and great views Florence. This hotel is on a hill top just outside the chaos, a 10 min drive away. We had such a relaxing and quite time and even our two year old enjoyed playing in the pool, the gardens and the lawn. The weather was perfect too and we had the best evening ever in Florence. We were awestruck by the attention to detail they had put to the decor, the murals on the roofs, the furniture and the fixtures. The breakfast was perfect too. We will definitely come back to stay here for longer.

The staff was attentive and accommodating. The property grounds are well-kept with a beautiful view of Florence. There’s a terrace to enjoy your breakfast and bar on the ground floor. The rooms are spacious with original furnishings. The hotel offers a cooking class which was a great experience with the owner, Anna. And the location is quite close to the city, a perfect distance away from city noise but a short taxi ride to the center. I will most definitely stay here again.

In the suite that I was staying in, there is a beautiful tub without a showerhead and the water pressure is a bit low. And possibly having screens on the windows could help with ventilation and keeping mosquitoes out. But I still enjoyed my stay.

Absolutely stunning hotel and grounds. Staff were very friendly and helpful. Make sure you're aware of where the location is when you book. Walkable into Florence and you can walk back but this does involve some steep hills. Taxis are easily bookable and staff can help with this.

The property was exceptional with gorgeous gardens and a stunning pool overlooking Florence. Whether day or night, the views were spectacular. The beautiful hotel is in close proximity to city center while serving as a sanctuary for its guests. Beyond the incredible vistas, the look and feel of the interiors is extraordinary, taking guests back in time to bygone days. The sense of rich history is authentic and the integrity of the property and its staff is second to none. The owners offer incredible cooking class, too, sharing her passion, professionalism and culinary creativity. We truly cannot wait to return to this oasis in the heart of Florence.

Absolutely nothing!