Location was excellent and perfect to see the beautiful landmarks in Florence. The room was clean and comfortable and check in and out was very smooth. Staffreally friendly and the breakfast was a great way to start the day!

Dog at reception wasn't friendly and didn't like strangers and no notice to say not to approach it. Maybe not the best pet to have in the reception area with lots of guests.

The location was central but not noisy. The bell of the Duomo wakes you up at 7 am, but I did not mind that as I had to wake up at that time anyway. The view from my room was amazing and the view from the rooftop terrace is breathtaking. The staff were very kind and helpful. The breakfast was basic but more than enough.

I liked everything. It was great value for the price. This is not a dislike but more a wish..I wish guests were allowed to bring up food and have lunch or dinner up to the terrace. (As long as they clean up) It was such a beautiful spot I wish I was able to take my food up there and just enjoy the beauty of the city.

Great location to explore Florence. We had an amazing room with as view of the cathedral and a fresco ceiling. There is access to 2 roof terraces giving you spectacular views over the city especially at night.

Lift is tiny so may take more than one trip to get your luggage to the reception.

GOOD POINTS: My room was a little small, but fair and adequate for my needs. There was a safe, and I received a key to it when I asked at the front desk. The hotel is about 5 minutes' walk away from the Piazza del Duomo, which is stunning. I could see the Duomo from both the breakfast room and the patio on the roof. From the patio, I could see much of Firenze, which was beautiful. The breakfast room is well-appointed and stocked with everything any traveller would wish for a Continental breakfast. I personally prefer tea to coffee, although I'm aware that most Italians drink coffee with their breakfasts. Hotel Villani offers a choice of teas for breakfast, a point that was very welcome. The front desk staff were very helpful and attentive. On my last day in Firenze, they helped me to book a taxi to the local station, so I could continue my trip to Venezia.

To be honest, there was nothing I didn't enjoy about my stay here. I would definitely recommend Hotel Villani again to anyone who wishes to stay in Firenze. IN CONCLUSION: This is a good, welcoming, and comfortable hotel.

The view from the upstairs terrace is unmatched in this area. We went to the top of the Duomo and looking down you could see just how perfect this spot is. The staff is great. Especially the bartender upstairs. He is probably my favorite that I've come across my travels and he made my experience at the terrace that much better. The location is perfect, you can walk anywhere, this is the heart of Florence. Train station is 6min walk as well.

The elevator is the most logical way up to the lobby on the 4th floor. Unfortunately this elevator is 100 years old and the exact dimensions of a coffin. Bar/Drinks closed at 10pm which is fine from a service perspective but they also then lock the terrace. This is such a shame because night-owls can't enjoy the Duomo at night while it's lit up and also cooler temperature out. Breakfast was low quality. So.... Many... Keys.... I understand places like these are old but it should be common practice for all hotels who claim this caliber to have keypads with codes. The AC wasn't "Cold" but it was cool enough on the really hot days we had. Although walking past some other rooms with the door open I felt some icey freshness rolling out and it did make me a bit jealous.

Incredible location just steps away from the Duomo, beautiful roof terrace which seemed to be underused when we were there so we had it to ourselves every time we went up, very friendly staff, had everything we needed, quiet at night considering the central location. We didn’t notice the bad smell that previous reviewers have mentioned

We struggled to find it upon arrival as there is no sign on the outside, so felt very lost for a while. Look for the doormat that says ‘hotel’ then inside by the lift you’ll see the name of it in lights. You will be woken up early by the bells but that wasn’t an issue for us

The hotel (on the fourth floor of an old building), in a super location just a stone's throw from the Duomo, is probably more like a hostel than a hotel but don't let that put you off. It's clean and comfortable with really friendly helpful staff. Not only was it no problem to leave our bags there after check-out, but we were told we could use the bathroom facilities and wonderful roof terrace any time throughout the day. No hesitation in recommending this hotel.

The hotel is in the centre of Firenze, a short walk to everthing. It was easy to find . We got there early, but the room was ready and we could check in right away. The recepionist was very friendly and gave us all the information we needed for our stay at the hotel. The hotel has a couple of terraces, but the weather wasn't that good, so we didn't use them. But a great view of the Duomo. The breakfast was included and there was a good selection of things to eat. Another good thing was that we had a late train from Firenze, but we could leave our bags at the hotel, so we didn't have to drag them with us all over Firenze.

Nothing to complain about.

The breakfast was good. They have regular bread, croissant with different fillings, scrabbled&boiled eggs, coffee machine, cherry tomatoes, hams and cheese,milk, yogurt, juice, cookies, jams ect. To me it's totally a treat, and it's free.

The building is relatively old, therefore the soundproof is not very good. Luckily other guests are willing to keep the volume down after 10pm. The shower connection is a little bit weird, but doesn't affect taking shower.

Amazing location! Just right by the Campanile and Duomo. You eat breakfast with the wonderful view on the Cathedral. The breakfast is really good, very nice coffee, variety of savoury and sweet options. You can use the terrace which offers breathtaking views on the city, better view than from the cathedral itself. The rooms are very spacious and you’ll find anything you need there, basic but just perfect - AC works like a charm, the shower is quite small but for a couple of nights it’s not a problem. And last but not least - super kind staff! Guys are very nice and polite, eager to help. Best value for money, you won’t find better in Firenze!

Can’t complain really