We loved everything about this place, it was perfect. It was the most comfortable and cozy place we stayed in during our visit in Italy. There was so much attention for details, from the design to every functional element in the room. The room and the bathroom were big and looked even better than the pictures, the bed was so comfortable that we felt bad we only stayed 2 nights. The staff was super friendly and we even met the owner who told us more about how they restored the old palazzo that hosts Casa Gugu today. The breakfast was delightful and the location is a walking distance from every attraction in Ravenna.

Nothing to comment here.

Our suite and overall stay exceeded our expectations in every way: VERY comfortable beds; minimal street noise; super-clean spacious rooms; housekeeping staff did a superb job; breakfast was well presented and all the food was fresh and delicious. Communicating (in-person and electronically) with the staff was easy and the staff replied promptly. The location was an easy walk from the train station and centrally located for going anywhere in Ravenna. Marguerite is an excellent hostess and a joy to chat with.

Don't change anything!

The decor of the room was quaint without being too twee. The bathroom was a good size, with a powerful shower. The room was spotlessly clean (with daily cleaning). The self check in was easy, and we felt that we had a high degree of privacy, but the staff were quick to respond to queries via WhatsApp. Service at the small, but lovingly prepared, breakfast buffet was good with coffees made to order.

Not much wrong with the hotel. In our room the sound insulation was not great (we could hear the next room talking and coughing), and the temperature of the room was also very warm for November (though we could at least open our windows)

We were lucky enough to stay in the suite (the city was busy and there were few options available!). It is basically an entire apartment with a fully equipped kitchen, bathroom, dressing room, sitting room and a bedroom. It was absolutely enormous! The suite and common areas are beautifully finished and everything is of excellent quality. The breakfast was plentiful and fresh. We parked in a private car park located very conveniently just behind the hotel, the hosts have an arrangement with the carpark for a special price for guests. The hosts were fabulous, friendly, hospitable and very welcoming. The hotel is in an excellent location right in the heart of the city but the room was very quiet, and extremely comfortable. We will definitely be back.

Literally nothing!!

Everything was great! The room was amazing, the beds were very confortable and the kitchen was well-equipped. We could cook dinner for the kids very easily. Casa Gugu is in the center of Ravenna, close to many monuments and shops. The people working in Casa Gugu are super nice and very helpful! Breakfast are very good - we had wide range of italian products (salty or sweet options) to choose. We had a great time and our kids absolutely loved the place!

Perfect location close to the train station and in the city center at the same time. We had a spacious suite - absolutely huge space with amazing bathroom and tons of storage room. The breakfast was served in the kitchen with the sitting area outside in the picturesque yard. They served amazing coffee, juices, freshly made sandwiches, pastries, fruits, yogurt, pancakes and what not. All this was presented in a very stylish and beautiful way.

Nothing

Beautifully renovated palazzo. Very friendly staff comes in in the morning to serve breakfast and tidy rooms. At other times quick responses to any queries via WhatsApp. We borrowed complementary bikes and I understand there are e-bikes for rent.

All perfect except maybe that the weather had warmed up quickly and the engineer had not been in to switch the heating system to cooling.

If you are going to Ravenna, that's the place where you just have to stay. Our room was so big comfortable and beautiful, we had everything we needed and even more. Bathroom was huge and cozy, bed very comfortable and location simply perfect. Breakfast so good, fresh and beautifully served. It exceeded our expectations, the best stay we ever stayed in Italy! I was so sad we had to leave!

This really is a gem. Great location in Old Ravenna. Very stylish. Fabulously decorated. Comfortable bedrooms, bedding. Excellent modern bathroom. Nice sitting room. Good breakfast. Super friendly ladies running the B&B. Parking within 5 mins walk. The Perfect B&B.

I’m nitpicking now but aircon could have been set a bit colder or one might have a choice.

Spacious room with a very comfortable bed. Fun bookcase wallpaper! Portable air conditioner / fan worked great! Breakfast was delicious and ample. Hosts were wonderful and welcoming! The location was near the historic tour area of Ravenna, plenty of wonderful restaurants nearby.

No complaints! No lift to second floor room, but I knew that when I booked!