Reception was well-staffed: at all the times we passed it there was someone, and they were friendly. The hotel was located in the center of Ravenna, not far from the station and relatively close to St Vital, the major point of historical/artistic interest. The breakfast was absolutely fantastic, with a very wide choice of sweet and savoury foods, including freshly baked croissant and Danish-style pastries, pancakes (with 5 different kinds of syrup), cookies, cakes, focaccia, cheeses, yogurt (three kinds), cereals with dried fruit & grains, fresh fruit, and of course all the ordinary things like bread, butter, jam, coffee etc. The room had a large bed, a small desk, a very adequate bathroom, and many power outlets. All of this for a quite decent price.

The room didn't have much space beyond its large double bed.

When I stay over in a hotel for 1 night, I look for 3 things: a comfortable bed, clean towels and a hot shower. This hotel provides all of these things. The hotel very kindly accommodated my early check-in without any fuss.

The only thing I didn't like was the use of plastic cups in the bar/restaurant. The planet is drowning in plastic and it is important that every catering establishment does its best to reduce the use of plastics. Using glass instead of plastic would be simple to implement.

The hotel is very nice overall! The staff is very helpful and everybody speaks good English. The localisation is absolutely amazing, close to main attractions in Ravenna and, if you are lucky, some of the rooms have a view on an amazing baroque church! It was so cool! The room is spacious enough, the bathroom is quite big and comfortable. The Wi-fi was great, it was of excellent speed that allowed watching online streaming channels. Nice! Moreover, the place was VERY clean.

I think breakfast could be a little bit better, e.g. coffee from the machine was a bit mediocre. There is also trick about the breakfast - if you come late there might be an even more limited choice.

The hotel is in a central position, near many monuments. The staff is very nice. Breakfast is amazing, very rich, varied and of good quality (except for the coffee).

The room was narrow and not very comfortable. Bathroom supplies weren't always adequate (towels similar to restaurant napkins).

Great location, very nice owners (they take care of guest services) and helpful staff, big and nice room and the breakfast is excellent.

The room and the bathroom were a little outdated and in need of some small renovation.

This was a great place to stay in Ravenna for a couple of days of Ravenna Jazz concerts. The location was close to the theater and main piazza, also an easy walk from the train station. But it also a few blocks from the piazza, and therefore quieter. The room was small and basic, but clean, with a good bathroom and good bed. Breakfast offerings were fine. The Diana is a small hotel, you feel like you are getting personal service. It is a very good deal, overall. The price was great!

Great location. Clean room. Large bathroom. Breakfast was great. The staff super friendly:))

More electric sockets needed. Lighting a bit stronger. Would have been nice to have kettle in room.

Very good location; walking distance from the train station and city center. Very silent location. The room and bathroom were clean. The staff was very helpful and polite.

The room didn't look like in the pictures at all - we stayed in the attic. The overall aspect of the room was quite vintage; old furniture, everything looked shabby.

Location was good - easy walk to centre of town. Had a lovely view of the church steeple out the window. Breakfast was great and the building had a lift.

Rooms are small and bed was hard but I found all beds in Italy to be hard

The staff was friendly. Breakfast was okay, but very little selection, mostly wheat based products. Good location and cheap parking near hotel.

They could improve on hygiene. Breakfast needs more diverse foods. Can't complain too much, price was good.