The location is amazing. We had room 202 which has a balcony on the side canal while a balcony just outside the room opens on the side canal with a view of the main canal. A river taxi stop is 3 minutes away and the train station is less than 10 minutes walk. The hotel has its own boat house where a taxi boat took us to the airport (price for family of 4 with 4 large suitcases was €140, a bit dear but unmissable) Comfortable beds Very spacious room that accommodated a sitting area with a sofa and 2 chairs Very clean Very good air conditioning Very friendly staff especially Narcissiso who was brilliant. General ambience was vintage in keeping with the city Nice garden which opens on to the main canal where meals can be had

Breakfast was the only let down. Very minamilist to the extent you have to ask for individual teabags, pieces of bread and even for a spoon. At €20 per person per night it's not really worth it. On the plus side just round the corner there's a lovely cafeteria which does a good breakfast selection at half the price.

The secluded wall area of the property and the beautiful garden that one side has sitting area right on the Grand Canal. It is also within short walk from train station and Piazza Roma. The whole hotel was displayed with family heirlooms from around the World and from Italian itself. The room is airy, nice bathroom with strong water pressure, aircon that automatically set at 22 during daytime but to F 1(I don’t know what it means) during the night. We stayed during cool weather so we didn’t have any problem and slept very comfortably. The BF was tasty and good. We stayed in room 204 and we love the classic and charming old floor, furnitures and nostalgic feeling. We will absolutely choose to stay here again if we come back to Venice. Thanks all the hospitality and welcoming from the staffs.

None.

Welcoming and helpful staff, clean, comfortable and well-appointed room, and a beautifully tended property. The room was smallish but perfectly fine for 2 adults. It was at the intersection of 2canals but was sufficiently remote to be quiet and restful. Given the maze that is Venice, the location was about as good as it gets—far enough from the crowds but no more than about 15 minutes by foot to most of what we wanted to see. The garden in back was lovely—just wish you could eat breakfast out there.

Room could have been a little better for spreading out, but that’s true of 90% of the European hotels I’ve stayed in. Would have been nice if the garden was more utilized.

Hotel is located in the historic palace directly at the Grand Canal just across the railway station. Building is beautiful both from exterior and interior, with a lot of art works: paintings, mosaics, historic furniture, etc. Very good breakfast is included. Location is close to all kinds of commute: train, bus, vaporetto. There is a porter service from train station to the hotel. Hotel staff is very helpful and knowledgeable.

No complains. Everything was perfect.

The hotel is beautiful and just like the photos we loved coming back after exploring Venice and have a drink in the garden overlooking the canal would highly recommend just be aware that if you arrive by train you need to cross over the bridge which had manu steps to get to the hotel we used the porter when leaving and it was much easier to get back to the station but would definitely stay there again

Would not get a room with a jacuzzi it was too hard to shower as the hand held did not stretch high enough to have a shower

Great location (near the train station and right on the Grand Canal). Gorgeous gardens - being able to sit there for breakfast or enjoy an evening drink was fantastic. The building itself was a beautiful old property. Standard room had a huge, comfortable bed, plus bathroom with large jacuzzi bath. Staff were lovely.

Only one thing - there was only one plug socket in the room that took a European adapter. The TV didn’t come on, the socket for the kettle didn’t work. Thankfully we bring one adapter and an extension. Must be difficult to modernise electrics in such an old property

Staff were very friendly and helpful. Very nice breakfast with a great variety. The hotel is very lucky to have gardens and outdoor dining area beside the main canal where I sat each morning having a coffee and watching the gondolas travel along the canal. This was the highlight of my day and magical at night.

Just a suggestion...More than just one luggage stand in our room would have been appreciated. Please consider, as the rooms are plenty big enough for a 2nd stand. Most couples have 2 suitcases.

The staff was the best part—an excellent restaurant recommendation, assistance with baggage, advice of all sorts. The furnishings and amenities were well thought out—nice without being over the top. The air conditioning also worked well during a hot spell. The shower was safe-feeling and had a seat.

The inlaid wooden floors made a crunchy sound when walked on, so it was hard to get up without waking each other.

It was closer to residential showing away from all the tourist attractions. It still had a lovely view. still close to one of the waterways and one of the gondola rides stations. Lots of lovely quaint, delicious cafés nearby. More of a residential neighborhood and I would recommend. You can walk to the other places if you need to..

Lovely property, very well located with gardens all around, very quiet, room was comfortable and staff very helpful. Rich decor and many bits from history, it truly was a nice stay.

Our flight was delayed and arrived later than expected (23:30), everything in Venice was closed and we were a bit hungry. It would have been great if the hotel had some small food, even snacks (like crisps or peanuts).