Room was modern. It appeared clean. It was a short walk from the train station.

The bathroom floor became wet even when no one isnusing it. The bathroom sink was clogged. We complained about it the next morning as it was late when we came back the first night. The reception person said they will check when we leave our room. Upon coming back that night, we asked reception about it but they don't know anything about it. There was no note left for then. A person came with my husband to see (they said they have no key to the room so they cannot check it without us?). It was cleaned (I wonder how they did that if they had no key). So the person who checked it announced there was no issue. Sure enough, after we showered, the bathroom floor was wet again. shower door is closed when we use it.

location is very good imo, close to the train station (5 minute walk) and the stations of the vaporettos. we arrived at dark and had a lil trouble finding the right alleyway were the hotel is. when you exit the train station go to the left, after the deSPAR supermarket the first alley left (it's a really small alley don't miss it!) apprx 100m up this small alley until you see the big letters "ALBERGO S. LUCIA" next house after them on the right side is the hotel breakfast was good, also croissants, scrambled eggs and sausages were available. friendly staff at the breakfast area. room and bathroom everything ok would come back

pillow

Great location, only a 3 minute walk to the train station which was perfect after a long travel journey, and only 15 mins to all the main attractions. Heaps of cafes, restaurants and shops all around to visit while on your way to the main centre. Staff were very friendly, room was better than expected - a vintage decorated room that is newly renovated. The other reviews made it seem like it was run down but it is very nice. Very clean and everything you need including air conditioning and waterfall shower head. We didn’t end up going to breakfast even though we paid for it in our booking, was disappointing. Very small selection and Venice is filled with local cafes and restaurants everywhere that were much better (lots of cafes around the hotel that we went to instead). Everything else was amazing. Will definitely be staying again! (24 year old couple)

Everything was great, just breakfast was disappointing and there are lots of mosquitoes. However if you keep the windows closed it will be fine.

Our room was great… It was a little small, but had a beautiful terrace! Some times during our stay. It was lively with dogs and birds, but when we went to sleep, it was quiet as a mouse… We were offered breakfast for free with our room and that was a great way to start our day. Central location. Easy to get everywhere we needed… Would highly recommend especially if you can get the terrace I spent a lot of time out there, reading, having coffee or a cocktail it in the evening 🥰 Grazie’

I wish the beds were a little more comfortable and more toiletries available, Kleenex/tissues, cotton balls/cotton swabs…things of that nature! Hard to find hair conditioner in any of the European countries but was able to buy some at the shops 🥰

Hotel is very close to the bus station at Piazzale Roma where we get off from the airport (few minutes walk). Room was small but clean and we used it only for sleeping because we stayed the whole day in the city. Breakfast was ok and there is plenty of food to buy while you walk in the centre. You can easily walk everywhere from the hotel (it took us 40 minutes to St. Mark's Square), but we also recommend buying 24 hour ticket (25 Eur) to water bus. It is much nicer to see the city from these boats, especially the Grand Canal, and you can even visit Murano, Cimitero di San Michele, etc.

Nothing to complain about.

The decor of the hotel was so so lovely very cute vintage style & the bed was extraordinarily comfy. The bathroom was a really good size with a good shower and nice sink and vanity. Our room had a lovely balcony and it made our stay so so much better. The location was absolutely perfect for us, so close to the train station but super quiet. Coffee machine in breakfast room was complicated but made really good coffee. Also there was a Nespresso machine in the room!

Breakfast options were meh. No lift to take suitcases upstairs

I love the room, the garden, the dining room for breakfast, the breakfast, the staff, the location. It is only a 25-30 min walk to St. Marco Square and 5 min from st. Lucia Station (Venice train station not like other cities, is beautiful in a beautiful spot) and I love that we are central but not overly touristy. neighborhood feels real. We are close to what was the Jewish Ghetto; overall interesting area! And this hotel is such an amazing value for the money. Perfect! Staff awesome!

Loved everything. The stairs are rough. Elevator would be great but it is an old building. That is digging for a complaint. We are on top floor and we do have a view onto garden. How can you complain?

Our room was a decent size and contained a king-size bed. The location was a good base to explore Venice: it wasn't necessarily near the main attractions, but if you don't mind walking - and that's a big part of the attraction of Venice - then it's ideally situated. It's also only five minutes' walk from the train station. The choice of items for breakfast was reasonable.

There was what looked like a damp patch on the ceiling of our room. It didn't spoil our holiday at all, but showed that the hotel had some wear and tear. The hotel was down a narrow alley and we arrived in the dark, walking past the hotel at first without spotting it, as it isn't very well signposted. There was only one member of staff looking after the breakfast buffet, and so some items took a while to be replenished.

The location was perfect,tucked in from the main street so extremely quiet and peaceful but still less than 10min walk from the train/bus station and a nice 20-25min walk from St Mark's Square. The room was refreshed every day,there is a coffee machine and we had breakfast included which is a must as 99% of places in Venice serve lunch rather than breakfast. The aircon was also amazing after a day spent in the sun!

Nothing. Absolutely brilliant and we'll definitely stay here again in the future!

My second time at this hotel and I again enjoyed my stay. The hotel is located in a small street very close to the railway station and to Piazzale Roma, there are many shops and restaurants all around. The rooms are simple but clean and cosy. I have a double room with a balcony. Wifi works well. The breakfast is served on the ground floor, there is a good choice. The staff is nice and helpful. I will surely be back.

1) The sound isolation is not perfect, so noisy neighbours could be a problem. 2) It would be nice to have a fridge in the room. 3) There is no lift - no problem for me but it could be important for people with very heavy luggage.