friendly staff , knowledgeable, kept in touch through whatsup to keep us update. upgraded our room. room was not ready when we got there although they have contacted us the day before to check arrival time & get room prepared. location is excellent, breakfast average but more than good enough to start your day.

mosquitos so don't open the windows at night & make sure you plug in electrical mosquitoes replants provided by the hotel! hotel in very nice area, easy to access. If you using public water transport, you would have some distance to walk with your luggage before getting to the hotel.

This apartment offered an unexpected surprise as it was a hybrid AirBnB and hotel—providing daily housekeeping. Very clean, spacious and had a good layout. It also had an outside deck with a lovely canal view. Our location, in the Castillo region, was great as it was close to points of interest, shopping and restaurants but removed enough to be quiet and relaxing in the evenings. The resident manager, Alessandro Molin, provided exceptional service, assistance and pre-arrival communication. I highly recommend and certainly will return.

Lovely breakfast each morning, good location about 15 minutes to St Mark's Square. Very quiet, but near alot of restaurants and shops. We were given an upgrade and had a mini kitchen in a cupboard, with a fridge which was great. There is a great supermarket up the street which sold good wine, huge selection of cheese and fresh bread, very handy.

We were on the ground floor with no view, so it was a bit dark, but we didn't really travel to stay inside. The outside flooded on our second day, so we got wet feet immediately we stepped outside the door. (In November.)

We were comfortable in the room we stayed in. The authentic design of the hotel was interesting. The hotel had a wonderful breakfast. The employees were quite serious, but reassuring. Also, the hotel was very good in terms of location. We went to Venice for the biennial. We walked to San Marco Square and the Biennial area. There was a Michelin Star restaurant very close to the hotel.

Everything! It was a great location and we received an upgrade we weren’t expecting . The little suite was clean , comfortable and had a cute decor. Every thing we needed was provided from slippers and robe to cold drinking water in the fridge! Great breakfast and the staff was amazing! So helpful. We never expected to be treated so great ! Thanks for everything . Special thanks to our wonderful hostess ( Dysonia ). What a wonderful employee . We will definitely be back and will recommend this lovely little B & B to everyone . Sandra Bratcher

Nothing

Our room was clean and neat. We were able to drop off our luggage in advance of our stay so we could do an excursion in the morning. We were also able to leave our luggage until we left for the day so we could shop before we left. Breakfast in the morning was delicious. Staff was outstanding. We were able to get a water taxi back to the mainland right from our hotel so we didn't have to take public transportation. The staff called, and it was there in 20 minutes. Prices are fair for the area.

Breakfast was very good, varied and served in a beautiful room. The guest room we had was spacious, well appointed and the terrace overlooking the city was a lovely perk. Location was great, a little bit away from the crowds, but within comfortable walking distance to San Marco square. Staff was very pleasant, especially the breakfast room ladies.

The beds were what North Americans would call singles rather than twins and we found them rather hard or thin, as opposed to firm.

Room was absolutely beautiful with some special touches - lovely curtains and elegant painting on ceiling - perfect setting for a Venice vacation! We had a family suite with two bedrooms. Nice large bathroom - and all rooms were very clean. Location is excellent! It’s a short walk to lovely restaurants along one of the main canals and near a great spot to pick up a gondola ride. The hotel helped us book a boat taxi in from airport which dropped us off right at the hotel — this is such a great way to start a vacation if you want to pay a little more for the private transportation. The continental breakfast is lovely - classical music adds a nice touch. The front desk staff was very warm and welcoming, with great communication before our stay. I highly recommend the family suite, 2-bedroom to anyone traveling with children or teens because it is spacious and elegant!

A kettle or coffee machine in room would be nice for those who like a cup of tea in their room. However, breakfast had excellent coffee, so it’s a minor suggestion.

We had a great experience staying at Palazzo Schiavoni. The staff are extremely courteous and helpful. The apartment was very clean and well equipped with everything you need. The iron and soap for the washing machine were available promptly on request. It is also well located, only a max 10 minute walk from St. Marks Square. And quite easily reachable by water taxi. I would definitely recommend.

The pillows could have been a bit more comfortable.

Elegant Venetian decor in a quiet location but near to main places to visit and lots of nearby restaurants. Immaculately clean. Beautiful furniture and fittings throughout and bathroom with large shower and lots of hot water. Breakfast quietly served in small dining room with prettily laid tables, classical music and a good range of food. Lovely warm croissants and silver pot of coffee. Friendly and warm service from the lady in the dining room. As a solo traveller I felt very safe with a good security system at the doors. I was delighted to be offered a room upgrade to a beautiful suite.

The only down point was the hardness of the pillows.