All reception counter staffs we meet are so polite and courteous., greeting every moment we enter or leave the hotel with a great smiles. Some even stand up and give a slight bow which totally lighten us as a short time guest....:-D View and room are spacious with great balcony park view, rarely find it has such a wide space for bath room in Japan which I enjoy so much for a winter season for a hot bath after much walking in the snow.

None....my best experience in hardware and software in my travel to Japan so many years.

Hotel is well situated close to Hakodate fish market. Room was of generous proportions with plenty of storage space. Kitchen was an added bonus. Hotel had no restaurant so breakfast was either delivered to your room or you had a breakfast voucher which could be redeemed at one of the many restaurants in the fish market. We enjoyed this very much, meaning you could try a different style of food each day. The delivered breakfast was either a set japanese or western style. Staff was friendly and very helpful, despite the language barrier. However they used a portable translation device so there was no problem whatsoever. There are also laundry facilities in the hotel, which is useful.

Difficult to find any faults, so would definitely stay there again.

Very nice place to stay ... apartment like feeling. I loved staying here. Within walking distance of most anywhere. Hakodate is a walkable town and the tram is very convenient if you don't feel like walking. Pick up some food at the morning market or other markets in town and cook yourself a feast if you like. I loved the bathtub too. Fill it once and reheat the water whenever you want a hot relaxing soak. Sit outside on your little terrace and enjoy the view and fresh air.

Huge apartment style room. Service from all staff are incredible and made our 4 days stay very memorable. We walked from the hotel to Red Brick House and slowly stroll to Mt Hakodate Ropeway. Plenty of restaurants around the area. Highly recommend the conveyor sushi near JR Station (Nemoru Hanamaru), had our best meal there with reasonable pricing.

Perfect stay, can't find any fault.

It is a fully facilitated one-bedroom apartment, spacious and with a full kitchen and a balcony that comes with a great view! The location was also pretty great. It is only a short walk to the Hakodate JR station and the Red Brick Warehouse (within 10mins). The tram stop is roughly 3min walk away door-to-door. We really enjoyed the apartment.

A very minor glitch: the hot water system was a bit too complicated for us non-Japanese speakers. Maybe provide better written English instructions on how to use the hot water in the shower/bathtub.

Room was very roomy and comfortable especially the beds. Location was excellent next to the fish market. It's a fully functional kitchen with all the utensils supplied.

The parking which we have to paid and the parking staff wasn't very happy by us parking on different spots everytime. He insisted that we have to park on the same spots everytime even though it's mostly empty.

The room was one of the best sized and well equipped rooms I have stayed in on my Japan journeys, great coffee, balcony, hire bikes at hotel, really comfortable.

That I could not stay longer

Everything! big flat, comfortable, clean, location close to shops, restaurants, sightseeing. Amazing staff who helped us with a parking problem even tho the parking spot we parked at didnt belong to the hotel. would def book again.

nothing. it’s perfect.

The hotel located in very strategic area, the check in and check out process very smooth, and the room was very cozy. I got the room that face the mountain, the view was super good!! Love to stay in here!

Perfect location; close to the stations and easy to move around. Ample nearby option for good meal.

Nothing really..