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The Ritz-Carlton, Astana
The Ritz-Carlton, Astana
16 Dostyq Street, Nur Sultan, 010016, Kazakhstan
Reservations:
+1-833-728-2041493 reviews
Choose dates to view prices
1/87
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Welcome to The Ritz-Carlton, Astana - a luxurious 5-star hotel located on Dostyk Street 16, just 3.9mi away from the vibrant city center of Astana, Kazakhstan. This elegant hotel offers a plethora of amenities to ensure a comfortable stay for all guests. With 493 reviews, you can trust that The Ritz-Carlton, Astana has a strong reputation for exceptional service.
Take advantage of the hotel's included breakfast before immersing yourself in the indulgent offerings such as the indoor swimming pool, hot tub, and sauna - all free of charge. Additionally, the hotel provides a fitness center, spa, and wellness packages for a truly rejuvenating experience. The Ritz-Carlton, Astana ensures a seamless stay with free WiFi, 24-hour front desk service, and free private parking. For those who like to explore, the hotel offers a convenient location with a view of the city's landmarks. Whether you’re visiting for business or leisure, The Ritz-Carlton, Astana has you covered.
After an indulgent day exploring Astana, guests can treat themselves to a delectable dining experience at one of the three prestigious on-site restaurants. Mokki offers a delightful ambiance suitable for families, romantic evenings, or modern gatherings and serves a delicious array of local, European, and grill BBQ dishes. For an elegant dining experience, ӨZEN boasts a modern and romantic setting, offering an extensive menu of American, local, international, European, and grill BBQ cuisines. Additionally, Selfie provides a family-friendly, modern, and romantic atmosphere and serves a fusion of local, international, and European fare for a delightful culinary experience.
For our guests’ convenience, we offer a variety of payment methods, including cash and major credit cards such as Diners Club, American Express, Mastercard, Visa, and UnionPay. Whether you prefer the convenience of card payments or the practicality of cash, we aim to make your stay as smooth and hassle-free as possible.
We also welcome furry companions into our luxurious environment, as pets are allowed at The Ritz-Carlton, Astana. Charges may apply, so feel free to bring along your beloved pets to enjoy a lavish stay with you. Indulge in the ultimate 5-star experience with your four-legged friends by your side at our exquisite hotel.
Closest airports
Astana Nursultan Nazarbayev International Airport
7.2miMost popular amenities
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Bidet
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Rooms
Show 12 photos
Junior Suite, View
1 King Size Bed
805 sqft
Minibar
+
More details
Junior Suite, 1 King Bed, View is 807 square feet and includes a king-size bed 150-183 width plus extra beds on demand, desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 11 photos
Club Suite, Double, 1 Bedroom
1 Double Bed
2905 sqft
Minibar
+
More details
Club Suite, 1 Bedroom (1 Double Bed) is 2906 square feet and includes a double bed 131-150 width plus extra beds on demand, desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 19 photos
Ritz Carlton Suite Club, City View, Club Lounge Access
1 King Size Bed
2905 sqft
Kitchenette
Minibar
Flat-screen TV
Dryer
+
More details
This spacious air-conditioned suite has a separate dining room, a seating area with large panoramic windows overlooking Bayterek Tower, a flat-screen TV, a mini-bar and bottled water. The elegant bedroom features a large king-size bed and two bathrooms come with hairdryers, free toiletries and slippers. Guests can enjoy The Club Lounge services. A guestroom can be additionally connected to this suite.
Show 19 photos
Carlton Suite Club, City View, Club Lounge Access
1 King Size Bed
1560 sqft
Kitchenette
Minibar
Flat-screen TV
Dryer
+
More details
This spacious air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this suite offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Show 10 photos
Club Suite, King Size, 1 Bedroom
1 King Size Bed
1670 sqft
Minibar
x8
+
x5
More details
Club Suite, 1 Bedroom (1 King Bed) is 1668 square feet and includes a king-size bed 150-183 width plus extra beds on demand, desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 9 photos
Deluxe, King Size
1 King Size Bed
430 sqft
Spa tub
City view
Private Bathroom
Bathtub
x4
+
x3
More details
Indulge in comfort and luxury in our spacious Deluxe Room, featuring a king-size bed and a relaxing spa tub. With soundproof walls and hypoallergenic bedding, this room offers a peaceful retreat for up to 3 adults and 1 child.
Show 13 photos
Executive Suite Club, City View, Club Lounge Access
1 King Size Bed
1075 sqft
Landmark view
Spa tub
City view
Private Bathroom
+
More details
Indulge in the spacious Executive Suite with stunning city views and exclusive Club Lounge access. Relax in the spa tub and enjoy the comfort of the king-size bed in this 1076 sqft suite.
Show 6 photos
Club, King Size, Club Lounge Access
1 King Size Bed
430 sqft
Spa tub
City view
Private Bathroom
Bathtub
+
More details
Indulge in the luxury of our Club Room with Club Lounge access, featuring a spacious 431 sqft room with 1 King bed, spa tub, and soundproofing. Perfect for up to 3 adults and 1 child, enjoy a relaxing stay with free toiletries and a private bathroom.
Show 5 photos
Club, 2 Queen Size Beds, Club Lounge Access
2 Queen Size Beds
430 sqft
Private Bathroom
Bathtub
View
Minibar
+
More details
Indulge in luxury with access to the Club Lounge in our 431 sqft Twin Club Room, featuring 2 Queen beds and a view. Perfect for a group of 3 adults and 1 child, enjoy the comfort of air conditioning and a private bathroom with bathtub.
Show 8 photos
Grand Deluxe, 1 King Size Bed
485 sqft
Minibar
Flat-screen TV
Dryer
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Show 12 photos
Club, King Size, City View
1 King Size Bed
430 sqft
Minibar
+
More details
Show 19 photos
Suite, City View
1 King Size Bed
Kitchenette
Free wifi
Minibar
Flat-screen TV
x8
+
x5
More details
Guest reviews
9.4
493 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Peter
9.1
August 2023
The Ritz-Carlton was elegant and modern as expected. The team was available and very helpful for needs around the clock! The restaurant Ozen has a great menu, a great Ambiente at the bag and a very nice terrace! The breakfast and so the coffee was just great at the 3rd floor!
The breakfast in the executive lounge is by far not as good as on 3rd floor!
Daniel
9.1
January 2024
Location and brand. Great staff.
Seems to have a different chef. Food was good but not exceptional in resturant. Exceptional in the Ozen Bar.
Kymbat
10
June 2022
The greatest in this hotel is its staff. I felt like home. thank you. The room is always clean and fresh. the bed is amazing, the view is nice, and the location is the best.
Fridays and Saturdays because a lot of girls come to the hotel and without any shame harass and solicit men to pay them and spend time with them. And i hope that the hotel will take that under control
Daniel
9.1
November 2023
Property, location, staff, food, ambiance
Really nothing
Amangeldy
10
July 2022
I really appreciated that fact that everybody was trying to make my birthday fully exciting day. All stuff were so sweet and funny at the same time, thanks for such a great conditions in hotel
We were in Mokki to have a dinner, actually we didn’t like the food, but staff were friendly and professional for sure
Anonymous
8.2
July 2021
Breakfast staff were very attentive and helpful as were the door man and luggage staff. Excellent personalities, well trained in hotel protocols.
Due to COVID restrictions, restaurants were full, so unable to have dinner. Had to go out. The only open bar had a live band playing music at 300db's in a veru small space. Couldn't talk. Was told "It's Friday"...
Damira
10
February 2024
Location is the best , rooms and stuff was perfect
Shaikha
10
August 2022
everything. the location is perfect and the staff are more than friendly and helpful. really enjoyed my stay 😍
nothing
Oleg
10
September 2022
wide variety for breakfast, all U need
club level meal
Askhat
10
January 2024
The amenities
Nothing much
Points of Interest Around The Ritz-Carlton, Astana
Airports
Astana Nursultan Nazarbayev International Airport
7.2miAirports
Astana Nursultan Nazarbayev International Airport
7.2miRestaurants
Mokki
Cuisines
- Local
- European
- GrillBbq
Ambiances
- Family Friendly
- Modern
- Romantic
ӨZEN
Cuisines
- American
- Local
- International
- European
- GrillBbq
Ambiances
- Modern
- Romantic
Selfie
Cuisines
- Local
- International
- European
Ambiances
- Family Friendly
- Modern
- Romantic
Pools
Location
- Indoor
Features
- Heated
Age restrictions
- Adults only
Availability
- All season
Amenities of The Ritz-Carlton, Astana
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Landmark view
Elevator
Bidet
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Amenities of The Ritz-Carlton, Astana
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Cooking class
Live music/Performance
Stand-up comedy
Temporary art galleries
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Car rental
View
City view
Landmark view
View
Stay rules - The Ritz-Carlton, Astana
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Extra bed upon request
$50 per person per day
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Diners Club,
Cash only,
UnionPay
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Reservations
Children and beds
Cards accepted at this property
Frequently Asked Questions - The Ritz-Carlton, Astana
Is it possible to stay with my pet at The Ritz-Carlton, Astana?
Yes, you can stay with your pet at The Ritz-Carlton, Astana. However, there may be charges associated with bringing your pet.
At what times are check-in and check-out at The Ritz-Carlton, Astana?
Planning to stay at The Ritz-Carlton, Astana? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is there parking available at The Ritz-Carlton, Astana?
Yes, there is on-site private parking available at The Ritz-Carlton, Astana, and it's free. No reservation is required.
How much does a stay at The Ritz-Carlton, Astana cost?
The beginning rate for stays at The Ritz-Carlton, Astana is $250. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
What types of rooms does The Ritz-Carlton, Astana offer?
The hotel offers a variety of room types including Deluxe, Club, and Grand Deluxe rooms, as well as Executive and Junior Suites. Room sizes range from 431 sqft to 1076 sqft, with bed options of King or Queen size, accommodating up to 3 adults and 1 child. Smoking is not allowed in any of the rooms.
Which amenities can guests enjoy at The Ritz-Carlton, Astana?
Guests at The Ritz-Carlton, Astana can indulge in a range of leisure activities during their stay. They can enjoy fine dining at the hotel's diverse restaurants, including Mokki offering local and European cuisine in family-friendly ambiance, ӨZEN with American and international grill options in a modern, romantic setting, and Selfie with local and European dishes in a contemporary atmosphere. The hotel offers an indoor swimming pool with heated features, accessible to adults year-round, for a relaxing swim. Alternatively, guests can unwind at the spa enjoying treatments and wellness packages, soak in the hot tub or sauna, and keep fit at the fitness center. The 24-hour front desk ensures flexibility for guests' schedule, and the hotel also features pet-friendly accommodations, making it accessible for guests traveling with their furry companions.
Can guests use a pool at The Ritz-Carlton, Astana?
The Ritz-Carlton, Astana offers an indoor pool which is available year-round. The pool is exclusively for adults and includes heating.
Does The Ritz-Carlton, Astana have on-site restaurants?
The Ritz-Carlton, Astana offers a variety of on-site dining options, including Mokki, ӨZEN, and Selfie restaurants. These establishments offer a mix of cuisines such as local, European, American, and international, and cater to various ambiances such as family-friendly, modern, and romantic. Therefore, the hotel has a range of dining options available within its premises.
Does The Ritz-Carlton, Astana accept credit cards and cash payments?
Yes, The Ritz-Carlton, Astana does accept credit cards such as Diners Club, American Express, Mastercard, Visa, and UnionPay. In addition, they do accept cash as a payment method.
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