Our room in the main building was comfortable and beautiful, very clean and hade a wide variety of minibar goodies to choose from. Lots of room accessories, helpful staff at the reception counter and at the lobby bar. Very good breakfast. Average inclusive SPA area (the pay to use SPA amenities offer a wider variety but are rather expensive).

Some of the staff was rather rude. We were kicked out of the literally empty hotel restaurant because my girlfriend’s shoes were apparently (according to the waiter behind the counter) not up to par. The same waiter addressing us couldn’t express himself properly in English so we received a mix of russian-latvian blabber while getting fingers pointed at her feet - really uncomfortable. Stayed away from the restaurant during the 4 nights after that.

Very clean, relaxing atmosphere. Very pleasant stuff. Great location and breakfast with see view. All was just great, but bellow are suggestions for few improvments: + Clean watter in pools and jacuzzi + Introduce to breakfast process + Information about spa procedures should be available in rooms

- pool complex administrator was concrned that I do not have scrunchy to avoid long hairs in the pool, but he was ok with chloride fish souce smell in jacuzzi and yellowish smog colour of water in the pool. The jacuzzi smell follows you all over - the breakfast process is not clear, one day waiter insist to bring you a coffe, another day the say do it your self, third day they wait near coffee machine for order.... Really confusing, as each morning you do not know what to expect and will you get coffee or you need to do it yourself this time - for double size bad, please use 1 big matress instead of 2, which creates a gap between people

This is a very luxury hotel on a sea shore with its own Sunbeds and Beach bar on a Beach. In overall, on every step You need a service - all Staff is smiling, very supportive, speaks fluent Russian (or English if someone has "issues with Russian"). The overall ambience is great and cozy, room was great to me and my son, breakfast was rich, Sunbeds were available even during peak hours (and local staff supported to quickly find them and "accommodated"). SPA has large waterpool with sea water +28, jacuzzi, 3 different saunas etc. Italian restaurant staff again Surprised - great Menu options, service was fast and great. I look forward to come back to this hotel again for some "longer stay" for sure!

(at least in our room 251) - the toilet located at the corner and close to the wall. I was able to Sit on it (pardon for "Details") only 45" degrees from straight :) also, all night some electrical relay was loudly switching off/on every ~5-10 mins.. We "sleep well" so just "skipped complaints to reception". but for someone more "Sensitive" may be an issue...

The location is great. The hotel is located in a high-end area with good shops & restaurants around such as Gan Bei & The Lavias. The staff are lovely & attentive. The 1.5hr access to the Spa is amazing. The breakfast has a good variety of food to be selected from. The receptionists were super great by recommending & booking the restaurants for us outside the hotel.

The space of the room isn’t as expected for 3 people (don’t get deluxe double but go higher). The bathroom had a small sink with hardly any space to put our toiletries. The Spa’s facial was disappointing as it only included a face massage and 2 masks applied only (no extraction nor cleansing like the norm). The price is a bit high. The room service is till 11pm only! So you can’t order anything nor ask for whatsoever past 11pm.

Reception staff upgraded our room which was nice! The room had a good view of the sea. Plenty of space and good facilities. Location is very good in the heart of Jurmala. Plenty of things to enjoy just in the hotel itself - restaurants (we recommend the View - very good seafood and grill spot), spa facilities (many pools, saunas etc).

AC unit didn't seem to work and it got quite hot in the room, but the balcony door opened nicely and we were able to get some fresh air. The hotel was a bit outdated and waiting for renovations, but overall it didn't affect our stay.

We stayed in the hotel for 4 days (3 nights). It was fully booked but we have got a nice surprise, upgrade to presidential suite and that was awesome! Spacious room, large bathroom with jacuzzi and view of sea. Our balcony was huge and we could watch sunset from our room. Balcony though was a bit dirty and had a lot of bird poop on chairs. Beach is very clean with fine white sand. Staff is very friendly. We had breakfast included and food was very good with lots of variety and local products and specialties. We also visited SPA and it was nice too. Swimming pool had salty water. I can imagine, not everyone likes that, but that was a nice alternative for swimming in the sea because water was too cold and weather was on a fresh side. So we enjoyed pool and several saunas. We liked the hotel very much and we will definitely return once more

Hotel is a bit old and you can see it could use some renovation, but it still has its charm and it is very clean. Further, no special remarks

Excellent legendary hotel with direct access to beach in Jurmala. 5 minute walk from Majori Railway Station and 5 minute walk from hotel to Jonas Iela. Excellent breakfast with a beatiful beach view (situated in the upper floor of "Il Sole" Restaurant. Breakfast offer varied, healthy and very very tasty with plenty of options to choose from. Foot shower on the beach ramp in order to get rid of the sand (very important) Very convenient bicycle rental service. Very cooperative and excellent staff Swimming pool, sauna and spa-wellness zone very clean. Excellent throughout Did not have time to enjoy "view" restaurant so leave this for a future trip. Thank you.

The cleaning service was very efficient and attentive. Very nice spa facilities. Probably the best hotel around, but not really a 5 star hotel by European standards.

A lot of mistakes in billing at the checkout without any apologies. The front desk staff doesn’t correspond with a 5 star hotel. Constant problems with parking despite an extra 15€ a day payment. Very high prices for every service of the hotel. Approximately twice the cost for everything in comparison with the nearby services. Slow elevators.

Fantastic location for our sons wedding, our Baltic suite was fab, some rooms of other family members and friends needed updating however. Great facilities, wedding reception was superb. Great breakfasts, lovely spa.

Italian restaurant was very disappointing, large group of us, asked us for pre order which some of us did. Some mains came out before starters, some mains came out before starters were finished, staff were not apologetic and seemed to think it was ok? Some of food was tasteless and not well presented. Definitely some improvement needed in a 5 star hotel

Loved the hotel, beachfront location, spacious room which even had a pillow menu, lovely spa and huge gym. Breakfast had so many options to choose from and we ate in all of the restaurants which were amazing. Price of hotel, given facilities was excellent value.

I had an offer for a special price for the additional.spa area but when I tried to book this I was told it wasn't available at this time of year which was dissappinting. There was no small print to this effect when I was sent the offer.