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+1-833-728-20417 reviews
Carretera Federal Cun Playa Km 298 Mayakoba, Playa Del Carmen, 77710, QR, Mexico
Reservations:
+1-833-728-20417 reviews
1/36
Private pool
Kids' club
Outdoor swimming pool
Room service
Fitness center
Beach
Air conditioning
Bar
Experience luxury at its finest at Fairmont Heritage Place Mayakoba, a 5-star hotel located in Playa del Carmen, Mexico. The hotel is situated at Carretera Federal Cun Playa Km 298 Mayakoba, just 5.4mi from the city center, offering a peaceful retreat in Quintana Roo. Enjoy waking up to a delicious breakfast provided by the hotel before starting your day of exploration and relaxation.
Fairmont Heritage Place Mayakoba boasts top-notch amenities to make your stay unforgettable. From a private pool to an outdoor swimming pool and a free kids' club, there is something for everyone here. Indulge in spa treatments for some extra pampering, or take a stroll along the beach for a truly serene experience. With a fitness center, bar, and room service available, all your needs will be catered to during your stay. The hotel also offers an airport shuttle service for convenience.
With a stellar review rating of 7, Fairmont Heritage Place Mayakoba promises a luxurious and comfortable stay in Mexico. The hotel's air-conditioned rooms with private entrances, along with a range of other amenities like a sauna, garden view, and terrace, ensure a relaxing and peaceful atmosphere for all guests. Whether you're looking to unwind in a tranquil setting or explore the vibrant city, this hotel provides the perfect base for an unforgettable vacation.
When you're not lounging by one of the adult-only outdoor pools at Fairmont Heritage Place Mayakoba, take advantage of the hotel's convenient payment options. Cash is not accepted here, but you can easily settle your bill with Visa, American Express, or Mastercard. This hassle-free payment process ensures that your focus remains on relaxation and enjoyment during your stay.
Looking for spacious accommodations that cater to your needs? The hotel offers a variety of luxurious room types to choose from, such as the Garden Villa 3 Bedroom and the Penthouse Villa. Each room is smoke-free and can accommodate two adults and one child comfortably. Whether you're traveling with family or friends, you'll find the perfect oasis to unwind and recharge after a day of exploring the vibrant surroundings of Playa del Carmen.
Don't miss the chance to experience the epitome of luxury at Fairmont Heritage Place Mayakoba. With its 5-star amenities, prime location, and excellent reviews, this hotel promises an unparalleled stay in Mexico. From the private pools to the impeccable service and stunning beach views from the terrace, every aspect of your vacation is bound to be memorable and delightful. Book your stay now and treat yourself to an unforgettable getaway at this exquisite destination.
Closest airports
Cozumel International Airport
13.4miCancún International Airport
26miPrivate pool
Kids' club
Outdoor swimming pool
Room service
Fitness center
Beach
Air conditioning
Bar
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Patio
Garden view
Elevator
Garden
Free toiletries
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Soundproof
Bathtub
Balcony
Show 9 photos
Triple Room, Bunk
2 Queen Size Beds
1 Bunk Bed
4605 sqft
Balcony
Flat-screen TV
Wheelchair accessible
x20
+
x13
More details
Triple Room with a large bed and a bunk bed is 4607 square feet and includes either 2 queen-size beds 150-154 width or a single bed 80-130 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , safe, and bathrobes and is Wheelchair-accessible.
Show 7 photos
Villa Middle Floor, 3 Bedroom
2 Queen Size Beds
1 Twin Bed
3090 sqft
Private pool
Garden view
Kitchen
Private Bathroom
+
More details
The private pool is the special feature of this villa. Featuring a private entrance, this spacious villa also consists of 3 bedrooms, a seating area and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher, an oven and a microwave. The air-conditioned villa provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a mini-bar as well as garden views. The unit offers 3 beds.
Show 7 photos
Villa, 3 Bedroom
2 King Size Beds
2 Twin Beds
Kitchen
Balcony
Free wifi
Microwave
+
More details
Show 6 photos
Villa Penthouse, 4 Bedroom
1 Twin Bed
3 Queen Size Beds
6295 sqft
Private pool
Garden view
Kitchen
Private Bathroom
+
More details
Show 7 photos
Villa Penthouse, 3 Bedroom
1 Twin Bed
2 Queen Size Beds
3090 sqft
Private pool
Balcony
Bathtub
Air conditioning
+
More details
Show 4 photos
Villa, 3 Bedroom, Garden View
1 Twin Bed
2 Queen Size Beds
4605 sqft
Private pool
Garden view
Kitchen
Private Bathroom
x6
+
x4
More details
Villa
2 King Size Beds
x20
+
x13
More details
Villa Standard
Show 7 photos
Villa, 4 Bedroom
+
More details
Villa Penthouse
x20
+
x13
More details
Villa, Bunk
1 Bunk Bed
More details
Room Selected at Check in
More details
Villa, Garden View
More details
8.9
7 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
Maria
10
August 2023
Everything was excellent! Specially the staff and Fernanda our concierge that took care of us since before our arrival and after we left, she was truly amazing and made everything smooth and easy for us to enjoy our vacation. I highly recommend her!
Margaret
3.7
December 2023
Heritage is a cluster of condos adjacent to the main hotel. There are two different check-in lobbies, so be sure you go the correct one. The condo itself was actually pretty great. MUST bring eye masks to sleep bc the smoke alarms blink so often and bright it’s like a disco strobe. But otherwise, it’s very comfortable for a family- great size. Laundry pods are included, water to fridge is filtered to drink, etc. However, our primary pain w our stay was the Fairmont itself. The property does NOT look like the photos online! It is certainly not a true luxury property, like the nearby Rosewood Hotel. Even after its renovation, pool decks were dirty and cracking, the overall feel of the property is worn and tired. The endless wait to go anywhere reduces even the longest of fuses. It is NOT a beachfront property! The beach is a 25 min walk or a 5-10min wait for a golf cart plus another 5-8 min journey to the actual beach. We waited more than 15 min at one stop on property and finally, defeated, walked “home” w a slew of new mosquito bites. The food is nothing special- Touro, their steakhouse, was decent but overpriced. And even for an 8:30 seating you will find yourself sharing company with crying babies and individuals who are in sweats and tees. It felt more like a 3-star experience. Our butler was lovely and tried very hard to make us happy after our complaints were voiced. We shortened our stay by two nights (at a financial loss, no less) in order to “save” our vacation and stay elsewhere. Try the St Regis or The Edition in Kanai if you want a truly upscale experience and easy beach access with incredible food and service. Or the Rosewood in Mayakoba. You will not be able to eat dinner on other Mayakoba properties, as advertised, very easily. It takes effort and like very very late reservations (9-9:30pm).
See above
Attractions
3D Museum of Wonders
4.2miFundadores Park (El Zócalo)
5miCenote Chaak Tun
5.6miXenses Park
9.4miRio Secreto Nature Reserve
9.8miSelvatica
13.1miDiscover Mexico Park Cozumel
15.6miSan Gervasio Mayan Ruins
17.5miKantun Chi Ecopark
19.9miXotik-Ha EcoPark
20.2miThe Mayan Cacao Company
20.2miPlaya Palancar
22.3miXoximilco Cancun
23.9miEl Mirador Lookout
24.8miVentura Park
27miAttractions
3D Museum of Wonders
4.2miFundadores Park (El Zócalo)
5miCenote Chaak Tun
5.6miXenses Park
9.4miRio Secreto Nature Reserve
9.8miSelvatica
13.1miDiscover Mexico Park Cozumel
15.6miSan Gervasio Mayan Ruins
17.5miKantun Chi Ecopark
19.9miXotik-Ha EcoPark
20.2miThe Mayan Cacao Company
20.2miPlaya Palancar
22.3miXoximilco Cancun
23.9miEl Mirador Lookout
24.8miVentura Park
27miAirports
Cozumel International Airport
13.4miCancún International Airport
26miLocation
Age restrictions
Availability
Private pool
Kids' club
Outdoor swimming pool
Room service
Fitness center
Beach
Air conditioning
Bar
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Patio
Garden view
Elevator
Garden
Free toiletries
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Soundproof
Bathtub
Balcony
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Beach
Bathroom
Bathrobe
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Cleaning Services
Suit press
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Board games/Puzzles
Child safety socket covers
Kids' club
Food & Drink
Bar
Minibar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
General
Air conditioning
Elevator
Family rooms
Hypoallergenic
Mosquito net
Non-smoking rooms
Private entrance
Room service
Soundproof
Tile/Marble floor
Kitchen
Cleaning products
Coffee machine
Dining table
Dryer
Electric kettle
Kitchen
Microwave
Oven
Refrigerator
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Private pool
Terrace
Physical distancing
Contactless check-in/out
Room Amenities
Drying rack for clothing
Fold-up bed
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
Safe
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Fitness center
Outdoor swimming pool
Sauna
Spa
Transportation
Airport shuttle
View
Garden view
Pool view
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets may not be allowed
Wifi may not be available
Age restriction may apply
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
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