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+1-833-728-2041102 reviews
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$395Carretera Federal 387, KM 299 Solidaridad, Playa del Carmen, 77710, Mexico
Reservations:
+1-833-728-2041102 reviews
1/76
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Welcome to Hyatt Zilara Riviera Maya, an adults-only all-inclusive resort located in the lively city of Playa del Carmen, Mexico. This luxurious 5-star hotel offers a stunning ocean view and is situated just 6.3mi away from the city center, making it the perfect place to relax and unwind while still being close to the vibrant energy of the city.
With 102 reviews, this hotel has received high praise from previous guests, ensuring a quality stay. The resort offers a wide range of amenities and activities to enhance your vacation experience. Take advantage of the outdoor swimming pool, the private parking, and the beachfront access. Unwind in the spa with wellness packages available, or enjoy water sports right on-site. Don't miss out on the live music and performances while sipping on a refreshing cocktail at the bar.
The Hyatt Zilara Riviera Maya boasts stylish and comfortable non-smoking rooms with modern amenities such as free wifi, air conditioning, and a private bathroom with free toiletries. For those looking to stay active while on vacation, there is a fitness center and tennis court available. With its prime location, breathtaking views, and top-notch service, this resort is the perfect destination for an unforgettable adult getaway. Don't miss out - book your stay at Hyatt Zilara Riviera Maya today!
Hyatt Zilara Riviera Maya is not just known for its stunning ocean views and luxurious amenities, but also for its exquisite dining options. Indulge your taste buds at the on-site restaurants, which offer a variety of cuisines to suit every palate. For a taste of Italy, head to Capri Grille and savor authentic Italian dishes prepared by the talented chefs. If you're in the mood for sushi, Tempest is the place to be, serving up fresh and delectable sushi creations. El Comedor offers an international menu, featuring a diverse selection of dishes from around the world. For a taste of the Caribbean and Latin American flavors, make sure to visit Lola Beach Restaurant & Bar. With such a range of culinary delights available, your taste buds are sure to be in for a treat during your stay.
One of the advantages of staying at Hyatt Zilara Riviera Maya is the flexibility in payment options. Cash is accepted at the hotel, making it convenient for those who prefer to pay in cash for their stay. In addition to cash, the hotel also accepts major credit cards such as Mastercard, Visa, and American Express. Whether you prefer to pay with cash or credit, you can rest assured that your payment will be accepted hassle-free, allowing you to focus on enjoying your vacation.
When it comes to choosing the perfect room for your stay, Hyatt Zilara Riviera Maya offers a variety of options to cater to different preferences. From the spacious King Rooms to the luxurious Oceanfront Suites, there is a room type for everyone. If you're looking for a room with a view, the King Room with Terrace and Ocean View or the King Room with Ocean View are excellent choices. For those who enjoy swimming and tropical views, the Swim-Up King Room with Tropical View or the Oceanfront Swim-Up King Room provide direct access to the pool right from your own private terrace. No matter which room you choose, you can expect stylish and comfortable accommodations that will make your stay even more enjoyable.
Closest airports
Cozumel International Airport
13.6miCancún International Airport
25.2miSpa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Elevator
Balcony
Free toiletries
Show 7 photos
Room With Ocean View, Terrace
1 King Size Bed
475 sqft
Ocean view
Private Bathroom
Balcony
Terrace
x3
More details
Experience luxury and relaxation with our spacious King Room with Terrace and Ocean View. Admire breathtaking sunsets from your private balcony, indulge in comfort with a king size bed, and enjoy modern amenities such as air conditioning, a minibar, and a refreshing shower. Ideal for accommodating up to 3 adults, this room is perfect for those seeking ultimate comfort and a stunning ocean experience.
Show 6 photos
Swim Up, King Size, Resort View
1 King Size Bed
605 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x3
More details
Indulge in luxury and relaxation in our spacious 603 sqft King Room with Resort View - Swim Up, featuring a private bathroom, minibar, and air conditioning. With a comfortable king-size bed and a range of top-notch amenities, this suite is perfect for up to three adults seeking a tranquil getaway.
Show 5 photos
King Room, Oceanfront
1 King Size Bed
475 sqft
Private Bathroom
Balcony
Terrace
Minibar
x4
+
x3
More details
Experience the ultimate oceanfront luxury in our spacious and elegantly designed King Room, accommodating up to three adults in a comfortable and stylish environment. Indulge in the stunning ocean views from your private balcony, relax in the air-conditioned comfort, and enjoy the convenient amenities such as a minibar, tea/coffee maker, and complimentary toiletries.
Show 5 photos
King Room, Oceanfront, Private Pool
1 King Size Bed
680 sqft
Private Bathroom
Balcony
Minibar
Air conditioning
x3
More details
Experience ultimate luxury in our Oceanfront King Room with a Private Pool. This spacious 678 sqft room features a king size bed, private bathroom, minibar, and a stunning balcony where you can soak up the breathtaking ocean views. Enjoy the comfort of air conditioning, complimentary toiletries, and a cozy tea/coffee maker, making your stay truly relaxing and memorable.
Show 5 photos
Swim Up, King Size, Oceanfront
1 King Size Bed
680 sqft
Private Bathroom
Balcony
Minibar
Air conditioning
x3
More details
Immerse yourself in luxury with our Oceanfront Swim-up King Room, boasting a spacious 678 sqft and a private balcony. Enjoy the ultimate comfort and convenience with amenities such as air conditioning, a minibar, and a king-sized bed, perfect for up to three adults.
Show 4 photos
King Room
1 King Size Bed
475 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
+
More details
Unwind in our spacious King Room, boasting a generous 474 sqft of luxurious comfort. Indulge in the plush King size bed, enjoy the convenience of a private bathroom and relish the added amenities including a minibar, air conditioning and free toiletries.
Show 4 photos
Swim Up, King Size, Tropical View
1 King Size Bed
570 sqft
Private Bathroom
Balcony
Minibar
Air conditioning
x3
More details
Experience ultimate comfort and luxury in our Swim-Up King Room with Tropical View. This spacious 570 sqft room features a plush king size bed, private bathroom, and a balcony where you can soak up the tropical atmosphere. Complete with modern amenities like a minibar, air conditioning, and free toiletries, you'll have everything you need for a truly unforgettable stay.
Show 4 photos
Room With Ocean View
1 King Size Bed
475 sqft
Ocean view
Private Bathroom
Balcony
Terrace
+
More details
Experience pure luxury in our spacious King Room with Ocean View. Indulge in breathtaking panoramic views of the ocean from your private balcony or terrace. Relax in the comfort of your king-size bed and enjoy the complimentary minibar and tea/coffee maker. Unwind in the privacy of your own bathroom with free toiletries and feel refreshed with our hypoallergenic showers. Stay connected with our TV and telephone, and keep your valuables secure in the laptop-size safe. Get ready to be pampered in this elegant room designed with your ultimate comfort in mind.
Show 4 photos
Oceanfront, 2 Double Beds
2 Double Beds
475 sqft
Private Bathroom
Balcony
Terrace
Minibar
x4
More details
Experience the ultimate oceanfront getaway in our spacious Double Room. With 474 sqft of space, two comfortable double beds, a private bathroom, and a balcony boasting breathtaking views, you'll have everything you need for a memorable stay. Plus, enjoy additional amenities like a minibar, air conditioning, and free toiletries for a truly relaxing escape.
Show 4 photos
Room - 2 Double
2 Double Beds
475 sqft
Private Bathroom
Minibar
Air conditioning
Free toiletries
x4
+
x3
More details
Welcome to our spacious Double Room with Two Double Beds, perfect for a group of 4! Relax in the comfort of your private bathroom, enjoy the air conditioning, and unwind with complimentary toiletries. You'll also have access to a minibar, TV, iron, telephone, and more!
Show 3 photos
Room - 2 Double, Tropical View
2 Double Beds
475 sqft
Private Bathroom
Balcony
Minibar
Air conditioning
x4
More details
Indulge in the breathtaking beauty of the tropics while staying in our spacious Double Room. With its private balcony, air conditioning, and luxurious amenities, every comfort is provided for your perfect vacation.
Show 3 photos
King Room, Tropical View
1 King Size Bed
475 sqft
Private Bathroom
Balcony
Minibar
Air conditioning
More details
Step into our spacious 474 sqft King Room with Tropical View for a relaxing and tranquil getaway. Enjoy the comfort of a king size bed and indulge in the amenities such as a private bathroom, balcony, minibar, and air conditioning. Whether you're sipping on tea/coffee, taking advantage of the free toiletries, or enjoying the fresh tropical air on the balcony, you'll feel right at home.
8.9
102 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Aimie
8.2
April 2023
interior design was lovely, common areas lovely, very zen, very clean & lovely smell to rooms
small touches like cold water in the gym would be nice and not all food was inclusive which is a little misleading
Nick
9.1
May 2023
The food, staff and facilities were beautiful.
The night life was lackluster, and they need an entertainment team for the pool to get people involved and moving.
Jackie
10
May 2023
Everything was wonderful! The staff was amazing, everyone greets you and is always attentive to your needs. The resort is by far a 5 star for sure! It’s clean and very secure . The resort provides a lot of activities to do during the day and entertainment at night . We had a great time!
The prices in the resort store were a bit expensive.
Tomko
9.1
June 2023
Beautiful Resort service was above and beyond very friendly and accommodating. Food could be better not enough of a variety Italian restaurant was very disappointing I'm sure they are working out bugs because of their new opening.
Only thing was the food could have a better variety!
Roberto
10
July 2023
Everything was exceptional. The food was excellent and the service. I appreciated how everyone took my allergies seriously and made an effort to help me with it. They cooked my meals carefully making sure it would be contaminated with foods was allergic to.
There was nothing I didn't like. I loved everything.
Sasha
9.1
January 2023
staff were all trying very hard, very new and clean, great little pop up events like Mayan dancing but you had to be there to see
it was fine for us but it is quiet in the evening, food a bit average even in specialist restaurants
Malcolm
9.1
January 2023
Great self contained all inclusive resort, with superb service and amazing location. options from chilling out all day at the pool or beach, to stay v active with beach volleyball to x-pole to water aerobics.
Rooms feel a bit sparse, too clinical, not welcoming, cozy.
Stephan
9.1
March 2023
gym was well equiped room service was very good a lot of sport activities quality of food was very good
reception employe was in a hurry and just wanted to pass us.
Simon
9.1
January 2023
this is a very spacious property and we never felt any crowds , stall , all the stall were fantastic, food also very good , top spirits at the the bar , Grey Goose vodka , included !
nothing
Yndra
10
September 2023
The coffee shop was the best amenity to me. The food, service, spa and activities were excellent!
Nothing. Everything was well thought of and beautiful.
Attractions
3D Museum of Wonders
5.2miFundadores Park (El Zócalo)
6miCenote Chaak Tun
6.5miXenses Park
10.3miRio Secreto Nature Reserve
10.7miSelvatica
12.7miDiscover Mexico Park Cozumel
16.1miSan Gervasio Mayan Ruins
17.5miKantun Chi Ecopark
20.9miThe Mayan Cacao Company
20.9miXotik-Ha EcoPark
21.1miPlaya Palancar
22.9miXoximilco Cancun
23miEl Mirador Lookout
25.2miVentura Park
26.1miAttractions
3D Museum of Wonders
5.2miFundadores Park (El Zócalo)
6miCenote Chaak Tun
6.5miXenses Park
10.3miRio Secreto Nature Reserve
10.7miSelvatica
12.7miDiscover Mexico Park Cozumel
16.1miSan Gervasio Mayan Ruins
17.5miKantun Chi Ecopark
20.9miThe Mayan Cacao Company
20.9miXotik-Ha EcoPark
21.1miPlaya Palancar
22.9miXoximilco Cancun
23miEl Mirador Lookout
25.2miVentura Park
26.1miAirports
Cozumel International Airport
13.6miCancún International Airport
25.2miCapri Grille
Cuisines
Tempest
Cuisines
El Comedor
Cuisines
Lola Beach Restaurant & Bar
Cuisines
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Room service
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Elevator
Balcony
Free toiletries
Accessibility
Wheelchair accessible
Activities
Beach
Bike tours
Bingo
Cycling
Darts
Karaoke
Live music/Performance
Live sports events (broadcast)
Ping-pong
Pool table
Tennis court
Tennis equipment
Themed dinners
Tour or class about local culture
Water sports facilities on site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
Tour desk
General
Adults only
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Media & Technology
Cable channels
Telephone
TV
Outdoors
Balcony
Beachfront
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Fan
Iron
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beauty services
Fitness
Fitness center
Fitness classes
Locker rooms
Massage
Outdoor swimming pool
Personal trainer
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
View
Ocean view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 12:00
Until 23:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
At Hyatt Zilara Riviera Maya Adults Only All-Inclusive, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:30 PM.
Does Hyatt Zilara Riviera Maya Adults Only All-Inclusive offer complimentary parking?
Yes, there is convenient, free parking available at the Hyatt Zilara Riviera Maya Adults Only All-Inclusive. The hotel offers private, on-site parking for guests. No reservation is required to secure a parking spot.
What are the rates at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
The entry-level price at Hyatt Zilara Riviera Maya Adults Only All-Inclusive is $395. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
Which room categories can I book at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
The Hyatt Zilara Riviera Maya Adults Only All-Inclusive hotel offers a variety of rooms including King Rooms, Double Rooms, and Suites. The rooms have different features such as ocean view, resort view, and private pool. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 to 4 adults and the bed sizes vary depending on the room type, with options of King size beds or Double beds. Room sizes range from 474 sqft to 678 sqft.
How can guests spend their time at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
Guests at the Hyatt Zilara Riviera Maya Adults Only All-Inclusive can spend their time enjoying a variety of leisure amenities. The hotel offers a spa and wellness packages, a beachfront location, and an outdoor swimming pool. For those looking for some physical activity, the hotel also provides water sports facilities, a tennis court, and a fitness center. Guests can relax in the steam room or lounge on the beach chairs or sun deck. There is also live music and entertainment available at the hotel. When it comes to dining, guests have a choice of restaurants on-site serving Italian, sushi, international, and Caribbean/Latin American cuisine. Overall, guests have plenty of options for both relaxation and entertainment during their stay at the hotel.
Does Hyatt Zilara Riviera Maya Adults Only All-Inclusive feature a pool area?
The hotel has one pool available for guests. It is located outdoors and is accessible to guests of all ages. It is open all season.
Is there an in-house restaurant at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
Yes, the hotel has several on-site restaurants available. These include Capri Grille, serving Italian cuisine, Tempest, offering sushi, El Comedor, serving international dishes, and Lola Beach Restaurant & Bar, serving Caribbean and Latin American cuisines.
Does Hyatt Zilara Riviera Maya Adults Only All-Inclusive accept credit cards?
Yes, Hyatt Zilara Riviera Maya Adults Only All-Inclusive accepts credit cards, including Mastercard, Visa, and American Express. They also accept cash as a form of payment.
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