I liked that the room was comfy and clean. The staff was always trying to help and was nice.

I didnt kike that you cant be in the room with a blanket and an air conditioner. The AC isnt strong enought even on full power

The hotel is well located, midway between fifth avenue and the beach, so very convenient to get to and it's right in the middle of all the hustle and bustle of this lively tourist area. The room was good enough, a comfortable bed and an AC that was good enough to make the room fresh at night.

The location, ironically, is also not that great. Since it's located right in the centre you hear the music from the clubs and restaurants till 3am when the buzz dies down. So if you are looking for somewhere quiet to stay, look elsewhere.

Lovely hotel really does have the wow factor when you walk in, it’s a built as if you’re in a Mexican jungle

This isn’t a property for someone who doesn’t deal with wildlife. I stayed for 2 weeks and on one Day I woke up to a Geko on my bed which house keeping kindly got out for me and I came in from a late night and stepped and killed a scorpion in my shower

Vey nice hotel, so close to the beach and the 5th avenue. Loved the courtyard, it felt like being in a jungle and the rooftop also was really nice. The room had everything we needed, very clean and nice little private balcony. The staff was great and super friendly. Would definitely come back.

The room wasn't very sound proofed, you could hear the loud music coming from the bars outside at night. That's the only downside. A part from that we really enjoyed our stay.

The hotel is modern and inviting as you walk in to reception. They also have a nice garden inside. The room was nice with a very large bed and private bathroom. It was close to the beach, ado and main street. Staff were friendly and helpful and they gave you beach towels.

Pool was very covered, it was a bit noisy at night but I guess that's what you expect if you are so close to main clubs

Great location, beautiful boutique hotel. Very comfortable beds, quiet despite being close to the main street. Steps from the beach!

A water was lukewarm, which was not a big deal in a hot country, but it was noticeable after a long road.

The pool was super fresh and the roof was very nice!

The room was a bit small for my taste but the wife says I’m being a snob :)

Super friendly staff, very cool building with a nice balcony, terrace, courtyard and pool. Good location right next to the 5th street pedestrian mall.

The restaurant up the street in the counter has a rooftop club that is very loud at night. I also don’t recommend eating there as they charged the valence of my bill in dollars rather than pesos “by accident” I was able to get this refunded, but it was a hassle.

Hotel was very cute and the pool was very nice! Beach and the main tourist areas were super near. AC worked very well. Their staff was very helpfull with everything. This hotel is value for the money for sure.

As the location is so good, there is lot of noise from the bars and nightclubs until 2AM. The basic room has VERY small double bed.

Excellent location, just a few steps from the Main Street and the beach. Plenty of bars and restaurants around. You can go walking anywhere central in Playa del Carmen from the hotel. The staff was very friendly and helpful.

Since it is close to the bars and clubs in Playa del Carmen, you can hear all the music until they close the clubs (I'd say after 2-3AM it gets quieter). I had to buy earplugs in order to sleep. Besides that, nothing else.