Great accommodation, lots of space, very comfortable beds. The roof terrace space was nice. The pool was nice for the kids. Space very clean and lots of bits in the kitchen available for cooking. Great communication with the host. Good location and only 10 mins walk to the centre.

The small electric hob that was provided gave me a few small electric shocks. I would look to get this replaced.

This place is great, and as advertised. My room was small, just a bed and a small table, but it was perfect for one person. The community is gated, and feels very safe.

There wasn't anything to complain about, though there were a few things I didn't expect. They supply towels and hand towels, but not wash cloths. Also, all the soap is liquid, so I'd recommend purchasing or bringing those things with you. If you're going to go places outside the gate, be prepared to speak Spanish - this isn't Cancun. Security at the gate isn't going to speak English, so be prepared to explain where you are staying. You will show your driver's license or some form of ID every time you enter. Even inside the gate, there are places where the employees do not speak, or speak very little English. Bottom line, it isn't the US. You could probably get by without using any Spanish, but make sure you bring Google Translate with Spanish in offline mode.

Simple and efficient, not great luxury but enough to stay a few days and if you move in Puerto Aventuras or make excursions. Otherwise the room n° is rather a dependency which benefits from a common living room to the other rooms of the villa

It is impossible to cook anything in the kitchenette, you have to plan to eat outside but it's not serious there are plenty of restaurants in Puerto Aventuras

Host gave great detailed instructions on checkin and checkout. Room was clean and location is great. Wifi and tv worked well. A great value would recommend.

Low water pressure.

Hosts provide very clear instructions for check-in & check-out. They are very responsive to inquiries. A/C was a life saver.

The coffee maker doesn't work properly---it took 45 minutes to finish brewing. Also, the water pressure in the shower is very weak--glad I don't have hair ;)

Great communication with hosts. All of my communications recieved a super quick response.

Seems like a little thing, but better dishtowels in the kitchen would have been great. An extra would have been appreciated. Also, one bedside lamp was broken.

It was an amazing place, beautiful beach, we even got an upgrade for the room!!

The only downside was that we could hear the unlock device to enter the Villa very loud in the room when other guests would arrive, and from the common areas also.

Location was on a quiet street near entrance. Everything was within walking distance. Rooms were clean. Owners were very responsive and did their best to make our stay pleasant. Any questions about the area were gladly answered - very upbeat, sweet people.

The beds were harder than we were accustomed too. Parking was a bit challenging depending upon number of residents. ( although having Parking off the street at all is a great plus!) Being aware of toilet paper disposal is good to know- for those unfamiliar with Mexico.

Check in was easy and the staff were very helpful and responsive. The location is very safe within a gated community with 24/7 security. The air-conditioning was great. It’s a very short drive to some nice cenotes around ie Cenote Azul.

Provided everything I needed and very close to groceries.

Air conditioning instructions were not clear.