Very beautiful property in a very good location. The staff is eager to help and is very friendly. The room is beautifully decorated and the size is good for a few days. Special thanks to Abdoul and Bouchra for their service and support during the stay. Also many thanks to the cleaning lady (forgot the name) for the very good cleaning and the supply of excellent pastries! The sunsets from the terrace are lovely and the overall view of the Medina is also impressive.

The variety of food in the breakfast and dinner is limited. The flavour of the food is OK but not something special. We had better tajines and brochetes in Morocco and especially the price/value ratio for the food is low.

The warm welcome from the staffs, the location of the hotel was perfect, just at the entrance of the medina. Very close to the mainroad, 3 mins walk from the drop off point by the mainroad. The hotel contacted us and sent a porter. Very good communication from the beginning so we had no difficulties to find the hotel exact location. Smooth check in and check out and very attentive staffs. We really feel like home. The breakfast was delicious. We requested omelette, since we had eaten boiled eggs for weeks. The staffs made for us. Pleasant. The view and the ambiance from the restaurant was perfect! The rooms was nicely decorate, comfortable, and amazingly clean. We had two rooms across each other with the living room in between. Pleasant stay! Also we had a nice quick tour in the medina arranged by the hotel. A good choice to stay in Fez, if you want to get around medina.

None about the hotel! Just the public car park is a bit further if you drive, but it is like that in Fez medina. Overall public car park was safe.

First of all this is not a typical Ryad it was an old palace converted in to a hotel, rooms we had very large size and beautiful, just like palace rooms. Also it has decent size bathroom with a walking closet. Breakfast was pretty standard moroccan continental style breakfast but the highlight of this place was rooftop restaurants which has amazing view of the Medina and also it the food was really good but expensive compare to other restaurants.

The rooms were located inner part so it was not straight forward to get to the room without climbing few narrow stairs. Also smell from bathroom was offputting, probably leaking drain.

The hotel was beautiful with an amazing view over the Medina. The rooms were unique and authentic to Morocco. The driver Zacharia was lovely and always made us feel well looked after, going out of his way to assist us where possible.

Some of the staff, particularly in the rooftop restaurant, were quite aggressive and made us feel like we were intruding despite our simple requests.

This Riad was stunning, my sister and I stayed for 4 nights and everything went amazing, our room was perfect and super spacious, the staff were all so kind and ready to help with everything. We choose this Riad mostly because of its view from the terrace, that is breathtaking and perfect for pictures ;), on the terrace is also served an amazing breakfast (included in the price), and eventually you can choose to have dinner there in the evening by choosing from several options of menu.

everything was perfect but just for information for who wants to go: the dinner at the restaurant is pretty expensive for the standard prices of the city (ca 280 dirhams = 28 euros per person) luckily my sister and I sleep everywhere and we are not disturbed by anything but for who is very sensible to noises and the mattress quality, this Riad is not the best. At least from our room you could hear a lot of noises that were happening inside the Riad, especially early morning when people start waking up, and the mattress wasn't the best to sleep on. beside this two little things nothing else to add :)

Wonderful palace just outside the Medina (choice that I strongly recommend). Very good restaurant on the terrace where you’ll have also your breakfast. The staff can organize a guided tour of the Medina (I recommend this also to expert travelers as you really get lost) or hamman.

As everywhere in Morocco the rooms are full of carpets, cushions, fabrics… that I would totally avoid to have a cleaner room

Very attentive and kind staff, especially cleaning and breakfast staff. Felt at ease at the property and very comfortable/safe. Exceptionally clean and tidy. Well decorated with beautiful rooms and terrace area. Great location just outside of the median which was ideal.

Spa wasn’t available however under renovation.

This place has one of the best terrace with view over the whole Medina. Very rich traditional breakfast. Good personal. Good place to live if you selected Medina as the base.

It was a bit of a sewer smell in the room. Also amount of mosques around means that you will wake up early.

Helpful stuff, always made sure we as two girls were getting the right transfer to the group tour, guided us to meeting point, made sure we are happy about everything. Really exceptional service and care about the guests.

The historic building itself. The staff The location All perfect!

It will be wonderful when they open their own spa. Also we were a little surprised that this type of hotel doesn’t serve wine or beer.